HANZ Hotel Hanoi Old Quarter

Đánh giá: It's a creepy property. Dark even with the lights on and the staff is rude. Not helpful at all, doesn't speak a word of English.

Đánh giá: Check-in early and check-out late cost too high. Bathrooms ceilings look dirty and not sàe.

Đánh giá: The room is very old, not look like the pics

Điểm cộng: Breakfast was nice however very limited. Some of the rooms need some restoration. The air-conditioner is quite noisy and the air-conditioner in one of the room is not functioning. Overall I would ...

Đánh giá: its ok

Điểm cộng: The location was very good. The staff tried their best at service.

Đánh giá: Not bad for a budget hotel. Friendly staff and good sized rooms but didnt receive complimentary welcome drink as stated in Agoda advert.

Điểm cộng: NOthing, the place was filthy and rundown, the photos are old and not representative of the hotel as it is now. Run, don&#39t walk from this dirty place.

Đánh giá: I choose this hotel because it is near the place I work and easy to move.
When I arrived they moved me to the other hotel that is in the ancient roads. This place is also ok with tourists be not good for me because the car need to go around to reaching this hotel. And I need to pay the taxi for moving to change the hotel even it is not my fault.
The smell in the room of this hotel is not good and the under-construction is next to . The last night I stayed the reception inform me that the construction worked overnight, so I can not sleep because of noise.
I can not change anything because I must pay all 4 days staying before I am coming.
I will not book this hotel any more because they are not fare. If their room is not available or not ready, they need to inform me before my arriving.
Maybe their rooms are good. But I have no chance to see them.

Điểm cộng: Location of the hotel

Đánh giá: Service is very low quality, the boss is stupid. We hope hotel will be bankrupted, closed soon. No tourist come here.

Điểm cộng: Good location. Staff can speak english

Đánh giá: Cons:
- staff was not friendly and professional.
- room was humid, bathroom was really smell.
- there was a bin full of trash that was not emptied when we arrived. We have to tell them to take care of it for the second time.
- location is mediocre

Pros:
- we did not expect street view room with large window which is nice.

Điểm cộng: Position where really good.

Đánh giá: good

Đánh giá: It doesn't have any advantages. I exactly booked with this hotel name however there was no room and introduced me to in front of another hotel. The room was horrible dirty and too much bedbugs and the biggest spider web on the celling and etc. They screwed up my last vacation. The hotel should be closed. Therealso a skin disease

Điểm cộng: Breakfast was ok.