Lakeside Palace Hotel
15 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
Hoan Kiem District, Ha Noi - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 1490 reviews on Agoda
Cleanliness - 8.8
Facilities - 7.9
Location - 7.5
Service - 7.4
Room Quality - 7.5
Review: Hotel is located at good location just a minutes walking to the Hoan Kiem Lake and in the weekend walking street areas,
Positive points: Location was great, by the lake and in the old quarter with all the shops and restaurants. Staff were very helpful with taxis etc. Rooms ok and had own bathrooms and kettle, TV etc.
Negative points: Hotel a bit run down, needs updating, decorating, floors need re doing
Review: Good location & good price for staying
Positive points: Location
Negative points:
No food option
Shower was nightmare
No food option
No view as requested
Review:
Near establishments with quality food. Very near the lake which is great for morning exercises and walk.
Facilities a little aged and dated but functional. Overall acceptable quality for the price point for Hanoi.
Positive points: Pictures listed on Booking.com. I know anywhere near what their rooms are actually like. This was one of the worst stays I have had in a long time. The beds are absolutely ridiculously hard. I am not even joking. It is probably softer to sleep on the floor. The bathroom is rundown and most of the rooms need a massive facelift.
Negative points: Just be aware that the pictures on the website are very outdated. The rooms look absolutely nothing like the pictures. The bed is absolutely ridiculously hard and it would be softer to sleep on the floor with some of your clothes from your suitcase.
Review: NICE HOTEL SITUATED IN GOOD LOCATION
Positive points: Location
Negative points:
The rooms needed upgrade
Bathroom water cannot flow down
Review: easy location to get around with lots of food and coffee
Positive points: Location is superb.
Negative points: The staffs are not so friendly. Hotel is run down. Needs a facelift.
Review: Location is convenient
Positive points: Near a lot of restaurants and close to the lake.
Negative points: The bed was not comfortable. No breakfast.
Review: The location is fantastic as its near to Lake Hoan Kiem and old Quarters. Very convenient for good and shopping
Positive points: Good location, clean rooms, very good staff and overall value for money
Negative points: They could try to do breakfast at the hotel
Review: Great location near to Hoan Keam lake and old quarters. Plenty street food steps away
Positive points: We stayed in 3 different rooms over 2 stays. The last room we stayed in was lovely and spacious. The Manager was really helpful. Location excellent.
Negative points:
Our booking did not show on the hotel’s records so we had to stay in a temporary room on the first night which was awful.
The only negative once we were allocated a different room was the shower. It only provided scalding water.
Review: Good Service and best place to stay
Negative points: Room was awful, didnt look like the pictures, windows had no curtains, bed was awful and very loud to just move on, plug socks were broken and wires exposed, shaver socket in the barhroom was all burnt, shower head couldnt move so when turned on it got all the bathroom wet
Review: Gooo
Positive points: nothing
Negative points: everything
Location & Nearby Places
15 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Languages Spoken
- English
- Vietnamese
- Lao
- Korean
- Thai
- French
- Chinese (Cantonese)
- Chinese (Mandarin)
Entertainment
- Fitness center
- Spa/Sauna
- Spa
- Hot tub
- Massage
- Ticket service
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- Free parking
- Bicycle rental
- Shuttle service
- Airport shuttle
- Car rental
- Taxi service
Food & Dining
- Buffet breakfast
- Bar
- Asian breakfast
- Coffee shop
- Restaurant
- Kitchen
- In-room breakfast
Amenities
- Laundry service
- Meeting/banquet facilities
- Daily housekeeping
- 24-hour front desk
- Currency exchange
- Elevator
- Luggage storage
- Smoking area
- Free bottled water
- Gift/souvenir shop
- Express check-in/check-out
- Non-smoking rooms
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
