Hanoi Veris Boutique Hotel & Spa

Review: comfortable stay, the room is spacious and clean, just after the midnight everything gets dark as the city has minimal lightnings. including the hotel.

Positive points: Staff very friendly and helpful

Review: I only stayed one night, as I was heading South.

Jenny was extremely helpful and pleasant to deal with. The Hotel is located in a quiet lane, but close to many of the cities highlights. I stayed in a Classic Double room with breakfast included, not big on variety, but tasty and satisfying.

By the time I discovered my A/C wasn't heating, there was nobody at reception to assist.

Not a criticism of Jenny, who arranged transport for me to Tam Coc. The Trang An bus company dropped me and others in town, not at our accommodation as was arranged.

I recommend the hotel and would happily stay again if the occasion arises.

Positive points: Perfect location and excellent service! A quiet hidden in the crowded town area of Hanoi. The hotel interior is in boutique style and the room is really small but clean . Breakfast is also good . We stayed for only one night before leaving for Sapa and the manager tried to upgrade our room to a suite with balcony .The team also went extra mile to offer hospitality for our upcoming schedule by helping to keep our luggage after we checked out. Really appreciate the great service. Will recommend this to anyone who would love a home-coming experience in Hanoi :

Review: This place is walking distance from Old Quarter, St Joseph’s Cathedral, and some thrift stores. The staff was also nice and helpful, sharing recommendations on where to go.

Positive points: Lovely staff

Review: The rooms were smaller than we expected. The hospitality was good and Ms. Jenny was really helpful. It is a bit older hotel, if you are staying for a day or two you can choose this.

Positive points: Very friendly staff and helpful with booking a tour to Ninh Binh. Perfectly located close to attractions like walking street, cathedral,...

Review: Lovely staff, great room, comfortable bed, tasty breakfast, and great value! Will definitely be returning here next time we are in Hanoi’

Positive points: Good location.

Review: The hotel was nog 4 star but at my opinion only 1 star, for the most things you have to pay at the breakfast, fried egg you have to pay ...no hot water...no soap bad towels..bad manager

Review: We took the hotel on a good offer. A nice breakfast was included. The location is really good. The hotel is very nice. Our room was clean and with all we needed. The woman in the lobby was the best ever. So nice and so professional. Highly recommended by us.

Positive points: Great location and helpful staff

Review: We would like to thank Jenny for all her help. From maps, booking tours to the best places to go.
The hotel is clean, which is a must for us. When you come to Hanoi Jenny will calm any fears you have and you will have a great time!

Positive points: The breakfast was very nice and tasty with many different options. The staff was very helpful, we got a really great recommendation of a local hot pot place. The room was clean.

Review: We enjoyed our stay and we will definitely come back

Positive points: Friendly staff

Review: Thanks for miss jenny for her service and helpful. The hotel is in the small alley which cannot pass by car, but its very near from main street so it will not a problem even you have many luggages and the most important they have elevator, because many hotels at old quarter didnt have elevator. And you can find laundry also not far from hotel. The rooms is standard room with old furniture, but they have smart tv.

Positive points: The Hotel Manager and her staff provided excellent service to us during our staff - friendly, helpful and responsive. The Hotel is centrally located and is within walking distance to the key attractions and heritage sites. Breakfast is good with a variety of local, Asian and Western choices. Jenny arrange all our trips in the North of Vietnam.
She took herself a lot of time talking us through all the details which included a fully organized trip to Halong Bay, Mai chau , ninh binh and a railway journey to Lao Cai, accommodation in Sa Pa, private taxi back Hanoi and ongoing flights further South.
Everything worked out fine and if there were any issues on the way Jenny was always available to help and to support us.
This was very re-assuring and we are very grateful for this kind of support .
We Highly recommend Veris Hotel to anyone who travels to Hanoi city for leisure or business.