Serenity Villa Hotel Hanoi

28 Ngo Huyen, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem District

Updated on 28/06/2025

Check-in / Check-out

Check-in From 13:00
Check-out Until 12:00
Property Highlights 4 specs
Rooms: 30
Airport transfer: 17 USD
Breakfast fee: 50000 VND
Voltage: 220

Reviews

8.2

Review Score

Has 1969 reviews on Agoda

Cleanliness - 9.0

Facilities - 8.6

Location - 8.6

Service - 8.1

Room Quality - 8.2

8.0 Great Location in Hanoi - Mary 17-02-2025

Review: This is a great location, in the heart of the city. Walking distance from the cathedral, lake, beer street, night market, etc.

We booked 3 rooms, couple for each room. We were given a spacious room, I was told we were upgraded, although 1 room was a family room (2 beds) without bathtub. The other bed was actually useless for us but I think that's the only other large room available.

They can arrange airport transfer at a very reasonable price.

But you need to walk from the main street because the street to the hotel itself is very small, only motorcycles can fit. The plus side there is you'll be able to pass by a Banh Mi stall :)

I give it a 4.5 star overall :)

7.0 Good - Marina 10-02-2025

Positive points: Good location and very comfortable and clean room. The food of the breakfast is so simple.

8.0 It’s ok - Zarko 16-02-2025

Review: Breakfast is very limited, room was spacious , bathroom set up could be better.

8.0 Very good - Arijit 21-01-2025

Negative points: The entrance is not accessible by big vehicles.

7.2 Good for budget traveller - joar 21-01-2025

Review: The location is near St. Joseph Cathedral but its hard to find since its located in a very narrow road

9.0 Wonderful - Thuy 19-01-2025

Positive points: Great location. Spacious, comfortable room with good view. Cleanliness. Good breakfast. Helpful staff.

9.6 chất lượng phù hợp giá tiền - HIEU 15-01-2025

Review: location rất thuận tiện
bữa sáng có khoảng 7 món tôi thấy cũng ổn

7.0 Value for money property in old quarters - Shivprasad 17-01-2025

Positive points: Very friendly staff. Room size was good. Breakfast items were limited, but they obliged my request for an omlette. Room was cleaned promptly. Very close to major tourist spots in old quarters

Negative points: Approach road is very congested. Only one lift, waiting period could be longer.

8.4 Excellent - pratik 11-01-2025

Review: Facility is good but need some improvement in terms of bathroom shower area. Space is narrow and water flow was very slow.

7.0 Good - Bianca 16-01-2025

Positive points: Location and staff (Hao was very friendly since before our arrival, helping with the tours and how to commute in the city)

Negative points: bathroom can be better

10.0 Exploring Hanoi Vietnam - Mitch 09-01-2025

Review: Good food, accommodating staff , good treatment, kind people so nice experience highly recommended! Thank you so much 🙏

10.0 I loved it and will definitely be back! - Agda 10-01-2025

Positive points: The location is great!
Rooms are cleaned daily, with two bottles of water replenished.

Breakfast is simple, but satisfying and very tasty! The lady who serves breakfast is wonderful, very kind 🥰

They were very attentive regarding the transfer and check in at dawn.

Negative points: There was some confusion when paying because of the website I booked on. I thought it had already been paid for, but it wasn't and I only found out on the penultimate day of my stay. I think the verification should have been done at check-in!

I also had to explain twice that I didn't consume a large bottle of water. I had bought it outside, but I still had to explain it twice. But they were super kind and understanding and double-checked it as I had asked.

7.6 Nice budget hotel - Kristine 03-01-2025

Review: Far from the center but the room is big and clean. Though the walkway going out is narrow.

8.0 Overall for the location and price it is as expected. - Destinee 07-01-2025

Positive points: The location is excellent. Right in old quarter, everything is within walking distance. The view from our room was amazing.

Negative points: The elevator only goes to the second top floor. If your room is on the top floor you will need to take a few stairs. The included breakfast was lacking in the amount of options available and the amount of food available for the guests. The freshness of the food available was good though.

9.6 Nice stay - david 22-12-2024

Review: Good value for Hanoi. Decent room. Hot water, air con all worked fine.

8.0 Very good - Mika 06-01-2025

Positive points: The location is good which is inside the Old town. The breakfast was not much special but we good the penthouse room that we could enjoy the fireworks from our room beautifully.

Negative points: The room seems to be quite old and the aircon is borken. However, the weather is cold that we didn't need to use it.

9.2 Good choice - david 19-12-2024

Review: Second time I have stayed. Good value for Hanoi as have stayed in a few not so good ones.Everything fine. Good location tucked down an alley. Room has windows! Small breakfast but ok. Hot water, good air conditioning.

9.0 it was a great stay!! - Cindy 04-01-2025

Positive points: Location is strategic and the reception was open even at dawn

Negative points: Maybe more options for the breakfast

3.6 A bad stay experience - Harpreet 18-12-2024

Review: We had a hard time finding the property because of the location which is on small shady lane. The road to hotel is all broken with pot holes making luggage pulling a task. While entering the hotel seeing us struggling with the luggage the hotel staff at the reception didn’t bother of offer help. It was at last on requesting he came forward to help with just one small bag. The stay was below our expectation and amount we paid didn’t justify the service and experience we had.

7.0 Good hotel, wonderful staff. - Paulette 01-01-2025

Positive points: Great staff and central location.

Negative points: Room was a little tired and close to bars do music was a bit loud at night.

Location & Nearby Places

28 Ngo Huyen, Hoan Kiem District, Hanoi, Vietnam

🏛️ Popular Attractions

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📍 Nearby Amenities

Updating nearby amenities.

Amenities & Facilities

Amenities

  • Free bottled water
  • Laundry service
  • Express check-in/check-out
  • Daily housekeeping
  • Non-smoking rooms
  • Elevator
  • Dry cleaning
  • Cable/satellite TV
  • Safe
  • Currency exchange
  • Accessible by elevator
  • 24-hour front desk
  • Luggage storage
  • Smoking area

Food & Dining

  • Buffet breakfast
  • Bar
  • Coffee shop
  • Restaurant
  • Kitchen
  • Shared kitchen
  • Asian breakfast
  • Private dining area
  • In-room breakfast

Languages Spoken

  • English
  • Vietnamese

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Internet
  • Internet service

Entertainment

  • Ticket service

Transportation

  • Shuttle service
  • On-site parking
  • Taxi service
  • Airport shuttle
  • Car rental