AN House Hanoi – Ngõ Huyện

Điểm trừ: The hotel location is very bad, the lane in which it is located is very smelly. We were not able to locate the homestay at all. Shop owners in that lane also doesn't know about this place. Luckily we could connect with the coffee shop lady in front of the stay and she told us. There is a iron gate (like we have for jewelry shop in India). The keys were keep inside a box and we were told the pin of the box. We immediately changed the room as it was not at all feeling safe.

Điểm trừ: The kitchen wasn't very clean if you looked closely and it didn't have all the necessities, such as..forks.
The plastic chair wasn't usable because every time I sat on it, the legs would expand and it kept feeling as if it was going to break.

Điểm trừ: Limited selection of cutlery and crockery

Điểm trừ: We initially booked three nights in this flat but cut our stay short to just one night due to severe cleanliness issues that left us feeling uncomfortable.

The bathroom was in particularly poor condition, exhibiting heavy staining and an overall lack of cleanliness. Stains on the couch further deterred us from using it. The entrance to the block of flats was dimly lit and might not be the safest for solo travelers. Both of us felt so uncomfortable that we hesitated to even shower or use the bathroom.

The presence of locked bars on the window added to our unease, prompting us to seek an early departure. Despite our disappointment, previous reviews had led us to expect a clean environment, but unfortunately, our experience did not align with these accounts.

We communicated our concerns to the host the day after our first (and only) night, requesting not to be charged for the third night due to the circumstances. Regrettably, this request was not accommodated, adding to our overall disappointment with the stay.

Điểm trừ: Appartment could maybe have a small drying rack inside the room, however this is a very minor issue, as you can take the lift to 8th floor to dry clothes, so its not a problem honestly.

Maybe also a water machine for safe filtered drinking water, although there are loads of shops very close you can buy bottled water and the appartment has a kettle you can also use, so also a very tiny issue

Điểm trừ: Máy lạnh hơi cũ
Bồn vệ sinh nên được thay mới
Hệ thống thoát nước bồn tắm chưa tốt lắm

Điểm trừ: Phòng chưa có gương lớn để soi toàn thân.