Guest House Anh Ngoc

14 Phố Nhà Chung, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem

Updated on 28/06/2025

Check-in / Check-out

Check-in Time 14:00
Check-out Time 11:00

Best Price

2 adults / 0 children

Reviews

Review Score

Has 45 reviews on Agoda

Cleanliness - 8.3

Facilities - 7.9

Location - 9.3

Service - 8.4

Room Quality - 7.8

1.0 Worst place we have stayed! Do not book - Fabian 10-01-2025

Positive points: Nothing

Negative points: We only spent 5 hours and it was enough to want to leave as soon as possible. Everything was dirty and old. The shower was extremely dirty, the bed had hairs and stains, and the light switch covers were falling off and dirty.

The room was completely different from the pictures and in a different building than the address. We didn’t complain as we needed a room to spend the night and it was New Year’s season.

We booked there as we knew we were arriving very late and wanted to see the city at night. A very bad decision!

Also, they don’t want to give you a receipt for your payment we needed to ask for it.

8.0 Very good - Kay 01-01-2025

Positive points: Nice and clean and great location!

4.0 Well, at least it’s cheap. Not the worst place we’ve been in. - Tomáš 23-12-2024

Positive points: Staff is friendly, nice. Great location

Negative points: Place was messy. Some dust, a lot of hair on the floor.

10.0 Exceptional - Nikolay 26-11-2024

Positive points: We had a wonderful stay! The place was clean and situated right in the heart of the Old Quarter, making it easy to explore the area. The owner was incredibly helpful and went above and beyond to ensure our stay was comfortable. On the day of our departure, we had a late-night bus scheduled for 9:00 PM. She kindly stored our luggage while we went on a day tour, which made everything so much more convenient for us. Highly recommend this place!"

10.0 Exceptional - Amy 13-11-2024

Positive points: The guest house is in a great location, mini fridge stocked with drinks (at a cost) but free water. Clean bed sheets and towels every day.

5.0 Do not expect anything but location & price - Terri 30-06-2024

Positive points: A friendly hostess.
AC & fan worked.
Best location, secuerd.

Negative points: No instruction so I got lost nearby, rang up and asked to pick me up. No such luck, asked local people around. Need to clearly indicate to find the art shop half under ground next to the hotel.

10.0 Exceptional - Soodabeh 08-06-2024

Positive points: Nice

8.8 Good value for money - Dan 03-11-2024

Review: Right in the center of everything, highly recommended!

4.0 I'm dissappointed - Denise 12-04-2024

Positive points: The location was great. And some staff members are very friendly.

Negative points: First, nobody knew about my arrival. Then I was taken with a motorbike to a location 5min away (one of the Pilgrim's Hotels). There I got a room that was unfortunately moldy, dark and wet. There was serious mold on the walls and even water dripping from the roof onto the bed and a puddle next to it. I then asked to change the room as I was really worried for my health when staying there. The only other option was in a different location for 300-400k vnd extra. Honestly, I felt a little scammed but I was tired and gave them another chance. Then we went to the next and third location (Pilgrim Boutique), where I got to rest in a very nice room - that I paid extra for... Wish this went differently. All throughout I got help by the owner's daughter who spoke immaculate English and was very friendly and helpful. Then I was offered a returner's discount if I would chose them again on my return 2 weeks later. I decided to give them another chance and asked if my return at x date with the discount was possible and I was assured, yes. I arrived and again didn't get what I asked for. I did not get the room for a discount but the exact same price. Only after tedious back and forth and explaining I finally got what I was promised. If the promised discount wasn't ok for them anymore they could have told me and I would have chosen a different place to stay.
There are nice rooms available overall - but only if you're willing to spend a third of the price more. The overall organisation could have been much better. Some of the staff were very nice though.

8.8 A good place to stay - Dan 03-11-2024

Review: Right in the center, highly recommended!

10.0 Exceptional - Michal 02-03-2024

Positive points: Place was nice, clean, close to everything!

10.0 Nice hotel in a very convenient location - Victor 23-06-2024

Review: Small room but is clean and comfortable, comes with all facilities, heater, air-conditioning, shampoo provided, hotel has lift on to access room, but need to climb a small flight of stairs to go to the lift

9.0 Rất hài lòng - Tuyet 07-01-2025

Positive points: Địa điểm rất thuận lợi, gần nhiều quán ăn ngon HN, gần Hồ Hoàn Kiếm

10.0 Simple but comfortable hotel - Victor 23-06-2024

Review: Polite staff who help to carry luggage to the room, the room is clean but a little small if there is a large luggage to open

10.0 Exceptional - Thanh 02-02-2025

Review: Chủ siu thân thiện phòng rộng rãi thoáng mát, giá cả hợp lí , nên ở nheee

10.0 Exceptional - Cẩm 19-01-2025

Review: sạch sẽ, vị trí tiện lợi

10.0 Exceptional - Thanh 05-01-2025

Review: Phòng rất rộng rãi, sạch sẽ, địa điểm di chuyển rất thuận tiện, cô chủ cũng rất vui tính, thân thiện. Có dịp quay lại Hà Nội nhất định mình sẽ book tiếp.