Memory Hotel

25 Nguyen Thai Hoc, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - 24 m

Hoan Kiem District

Updated on 28/06/2025

Check-in / Check-out

Check-in From 13:00
Check-out Until 12:05
Property Highlights 12 specs
Rooms: 12
Floors: 5
Year built: 2010
Renovated: 2014
View more +8
City center: 0.5 Km
To airport: 40 mins
Airport transfer: 230000 VND
Restaurants: 1
Non-smoking rooms: Yes
Breakfast fee: 50000 VND
Parking fee: 150 VND
Voltage: 220

Reviews

7.6

Review Score

Has 334 reviews on Agoda

Cleanliness - 8.4

Facilities - 8.2

Location - 7.7

Service - 6.9

Room Quality - 7.4

6.8 bed to hard - Luc 23-02-2025

Review: friendly people but the beds are defenitely too hard and too short for most europeans 🙈🤣

9.0 Superb - Liudmila 05-02-2025

Positive points: Very good to spend time before airport. Great value for money

9.2 Perfect for solo traveler - Angela 25-01-2025

Review: The hotel is located along the national road so expect the noise from the cars passing by. Easy for grab car pick up and drop off. The staff is so accommodating, can understand and speak english well.

No free toiletries, only 1 bottle of water is free. No elevator (more than 4 floors). Clean toilet. Clean bed. Strong internet. Easy access to lots of restaurants and food stalls. Few meters away from train station.

Not much, but this is all good for me. Thanks Memory Hotel! 😊

9.0 I really liked it - Maurício 05-01-2025

Positive points: The staff is really friendly available to help.

Negative points: It was hard to sleep because some other guests were really loud.

8.8 Friendly staff - Misaki 14-01-2025

Review: The price is near tourist area, yet rooms are clean and friendly staff!

5.0 Passable - Serdal 15-12-2024

Positive points: Staff is very friendly

Negative points: I stayed 2 nights and I couldn't sleep becoz very noise becoz it was train station.

7.2 You get what you pay for - Dana 18-12-2024

Review: Upsides: The hotel had faculties as expected, hot water in the shower, towels, and even a fridge. There was an extra warm blanket, which was great on a cold night. Location is great if you need to be close to the train station. The lady on reception was very sweet.

Downsides: The windows let all the street noise through, and there is traffic outside all day and night. The bed is 180 cm long, so both our feet were dangling off the bed, although we are 170 and 185 cm tall. Did not get much sleep.

8.0 Good and affordable next to the Train Street. - Pekka 23-11-2024

Positive points: Right next to the Train Street. Comfy bed, working communication via WhatsApp.

Negative points: Checkin only until 2330.

10.0 Affordable but the service experience and amenities exceed expectations. - NGA 21-11-2024

Review: The hotel is in a very convenient location, within walking distance to attractions such as the Old Quarter, the Cathedral, Ba Dinh Square, Ho Chi Minh Mausoleum, Van Mieu, Thang Long Imperial Citadel, the train street, and along Trang Thi Street to the end where Trang Tien Plaza is, right by Hoan Kiem Lake. The hotel owner is very cheerful and enthusiastic, helping us sisters book a new, luxurious, spacious, and comfortable airport transfer that is even cheaper than ordering a Grab. The ride from the hotel to the airport takes about 45 minutes, while when I asked Grab, it said it would take 1 hour and 30 minutes.

6.0 Okay for a few hours - Katherine 16-07-2024

Positive points: We just needed a place to shower before the night train. Booked 5 minutes before arrival and the man working there was nice.

Negative points: Room was extremely dated and smelled of mold and must. Towels are old. Walls are dirty. Only used the room for shower and storing our bags.

8.4 Quite okay, anyone who is not too particular about the level of comfort will be fine. - Vy 17-11-2024

Review: The owner is enthusiastic, the location is close to the center, near the train line, but the price is quite reasonable as I only need a place to sleep. The room is small and a bit old but still clean.

8.0 Good place. We loved it! - Kamil 05-06-2024

Positive points: I like the best possible location of this hotel. It was possible to extend for one night longer. Owner was very comunicative. He is positive person.

Negative points: Small staircase, didn't feel safe when walking.

2.0 Not good - Ajeet 24-09-2024

Review: Really I’m not happy this hote so bad for me I don’t like

8.0 Very good - Stanislav 20-04-2024

Positive points: Good value. Clean.

Negative points: Stairs to the top floor.

4.8 Disappointed - Marie 17-09-2024

Review: We were 3 and were supposed to have a triple room. We arrived in a small room with two simple beds and a wood plank with a VERY thin mattress. The price was ok but not worth it. The location saved the rest but it is clearly a deception. For the same price, we could have had a better hotel.

5.0 Passable - Anthony 13-04-2024

Positive points: owner is friendly

Negative points: property and facilities are outdated. Mold smell in lobby, stairs and room. its totally overpriced

2.0 Avoid this hotel at all cost! - Jake 03-09-2024

Review: I had a terrible experience at Memory Hotel. Despite booking and paying for a double bed room, I was given a single bed room without any explanation or asking for my consent to change it. The staff even lied, claiming I rejected the double bed room, which is completely false since I even put on my special request to get a larger bed upon booking, which they confirm on the email. The woman who checked me in was inattentive, more focused on her phone than ensuring I received the correct room. I feel cheated and disappointed with the lack of professionalism. I won't be returning and wouldn't recommend this hotel to anyone.

7.0 Good - Kongerslev 12-04-2024

Positive points: Good value for money - great location

Negative points: Very noisy at night

8.0 Very good - Sandy 01-07-2024

Review: The place is a bit old need renovate it. Need to clean everything very dusty but the room is okay you got what you paid for. The staff is okay friendly and helpful.

6.0 Value for money stay - Hafiza 26-02-2024

Positive points: the difficulty was about the communication and explanation, thought we relied on translation Vietnamese.

that problem we faced everywhere.

Amenities & Facilities

Food & Dining

  • Asian breakfast
  • Bar
  • Coffee shop
  • Restaurant
  • Bar / Lounge
  • Kitchen
  • Shared kitchen
  • In-room breakfast

Entertainment

  • Nightclub
  • Ticket service

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Internet
  • Internet service

Transportation

  • Bicycle rental
  • Shuttle service
  • Airport shuttle
  • Car rental
  • On-site parking
  • Taxi service
  • Electric vehicle charging station

Amenities

  • Express check-in/check-out
  • Non-smoking rooms
  • Food delivery
  • Invoice provided
  • 24-hour check-in
  • Dry cleaning
  • Shared lounge/TV area
  • Cable/satellite TV
  • Safe
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Daily housekeeping
  • Smoking area
  • Cashless payment service
  • Meeting/banquet facilities
  • Free bottled water
  • Currency exchange

Languages Spoken

  • English
  • Vietnamese
  • Chinese (Cantonese)
  • Spanish
  • Italian
  • Chinese (Mandarin)