Alisa Hotel & Spa
9 P. Hàng Vôi, Hoan Kiem District, Hanoi, Vietnam
Hoan Kiem District, Ha Noi - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 2174 reviews on Agoda
Cleanliness - 8.9
Facilities - 8.8
Location - 8.4
Service - 7.8
Room Quality - 8.2
Review: The hotel is aged and can be seeen through its dated furnitures. Overall the cleanliness is beyond our expectation and we had one night layover before sapa trip. Very nice host. Would recommend anyone including family with young children
Positive points: No breakfast included generous supply of bottled water superb assistance with tours
Review: The location is Fantastic. The staff was prompt. The room is cute and gives the Hanoi old quarter vibes. Offered me a late check in as well. They don’t serve breakfast. Overall a pleasant experience for sure.
Positive points:
Fantastic staff with great hospitality
Location is super convenient for traveling within Hanoi Old Quarter
Negative points: Not particularly
Review: Overall good, only the heater temperature not stable
Positive points: The staff are very Lovely ... very accomodating.. near in everything
Negative points: Nothing
Review: It’s was ok for this location , but the price abit high for a small room very tight and no windows
Positive points: Good location
Negative points: No window
Review: Nice hotel, with good location and clean.
Positive points: Staff is very friendly
Review: Close to everything but the hotel is quite dated. Very cramp lobby and no F & B facilities. The spa looked very undesirable. Service from staff was good.
Positive points: Location is very close to old quarter, staffs were very helpful and friendly.
Negative points: The room is old, or the bulding in general. We stayed in deluxe room and it is not too bad for 2 people, however it feels so cramp and small. We also noticed there were bunch of insects on our vanity.
Review: It did the job
Positive points: Good place to stay and see the city by walking. Close to the old town area .Freindly staff will book trips and taxis for very reasonable rates.
Negative points: No breakfast but it easy to get nearby.
Review: Average very old dingy but ok
Positive points: good location, friendly staff, 24hr front desk service
Review: Clean room. Near Opera House, Lake and Old Quarter. Staff is super friendly. Street food next door is super yummy.
Positive points: Location, big rooms
Negative points: the bathroom, too small and not well cleaned.
Review: Clean room. Near Opera House, Lake and Old Quarter. Staff is super friendly. Street food next door is super yummy.
Positive points: Good location.
Location & Nearby Places
9 P. Hàng Vôi, Hoan Kiem District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Transportation
- Airport shuttle
- Car rental
- Bicycle rental
- Shuttle service
Amenities
- Medical services
- 24-hour front desk
- Currency exchange
- Smoking area
- Pets allowed
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- Invoice provided
- 24-hour check-in
- Dry cleaning
- Cable/satellite TV
- Safe
Languages Spoken
- English
- Vietnamese
- Japanese
- French
- Chinese (Mandarin)
Food & Dining
- Asian breakfast
- Buffet breakfast
- Coffee shop
Entertainment
- Ticket service
- Steam room
- Boat trips
- Spa/Sauna
- Spa
- Hot tub
- Massage
Internet Access
- Internet
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
