Hanoi Pearl Hotel
Number 6, Bao Khanh Lane, Hoan Kiem District, Hanoi, Vietnam
Hoan Kiem District, Ha Noi - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 3732 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.1
Location - 8.9
Service - 8.5
Room Quality - 8.7
Review: The room is so nice. If youre room is on the higher floor, you'd feel it much more nice.
Positive points:
We are returning guests and love it here.
The rooms are stunning and the attention to detail is second to none - linens and towels are excellent quality. Staff are always fantastic.
Negative points: The restaurant and food offering do not match up to the rest of the hotel. It's almost as if it's 2 different entities. Breakfast very poor and restaurant design and atmosphere not good.
Review: The staff were so incredibly helpful and friendly! The room was comfortable and well situated. The breakfast was great!
Positive points: Brilliant, safe location close to all the key sights. The room was clean and tidy with a view of a nicely decorated wall - but no daylight as on one of the lower floors. Family were staying in other rooms which did not have that issue though. Breakfast was good with lots of options and the staff were very helpful. I would stay again.
Negative points: The place felt a little tired / dated.
Review: Good and clean.
Positive points: Great location , walking distance to everything
Review: It’s all ok
Positive points: The staff, the rooms, the breakfast, the location and the rooftop bar all were fabulous.
Negative points: Leaving
Review: Good location and within walking distance of most attractions
Positive points: Very good hotel. Price is OK,
Negative points: Two TV sets were on at the same time!
Review: Convenient and outstanding hotel
Positive points: The Location and the staff are excellent. Feeling really welcomed even when checking in around 7pm…
Negative points: Nothing
Review: Very attentive reception wonderful unlimited breakfast brunch with over 40 choices and an omelette bar. Only a three minute walk to the famous lake. This is an amazing place.
Positive points: The staff were fabulous and many restaurants nearby.
Review: Very friendly, helpful and responsive staff
Positive points: We had an amazing stay. What really stands out is the staff. They are helpful and friendly. The hotel is very clean. The breakfast is ample and delicious and they have the Lu have the best coffee!
Review: would recommend to my friend
Positive points: Staff was very polite
Review:
Location is good. Bathroom is not so clean. Bath towels give me the feelings they were old (not whitish white.)
Hotel staff are super nice. Breakfast buffet is ok. This is a 2.5-3 Star hotel
Positive points: The location and staff were really friendly and helpful
Location & Nearby Places
Number 6, Bao Khanh Lane, Hoan Kiem District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Transportation
- Airport shuttle
- Car rental
- Taxi service
- Bicycle rental
- Shuttle service
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Amenities
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- Laundry service
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Meeting/banquet facilities
- Elevator
- Smoking area
- Currency exchange
- Cashless payment service
- Accessible by elevator
- Free bottled water
- Express check-in/check-out
- Non-smoking rooms
- Gift/souvenir shop
- Rooftop area
- Food delivery
- Invoice provided
Food & Dining
- Free breakfast
- In-room breakfast
- Breakfast
- Buffet breakfast
- Bar
- Coffee shop
- Kids' meals
- Restaurant
- Asian breakfast
Languages Spoken
- English
- Vietnamese
- Korean
- French
- German
Entertainment
- Ticket service
- Fitness center
- Spa/Sauna
- Spa
- Massage