Hilton Garden Inn Hanoi
20 Phan Chu Trinh Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam
Hoan Kiem District, Ha Noi - 0,7 km to center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 969 reviews on Agoda
Cleanliness - 8.7
Facilities - 8.6
Location - 8.4
Service - 8.2
Room Quality - 8.4
Positive points: Good location. Good service, all employees very kind and responsive.
Negative points: The Hotel is old. Rooms needs a refurnish. Room Carpets were dirty and ugly to step on.
Positive points: Free wi-fi was rather poor, I had to call the reception three time before it was fixed.
Review: Clean and easy location with friendly staff
Positive points: this was my third stay at Hilton Garden. Ut is comforting to walk out if your hotel and not struggle with scooters parked everywhere. The hotel is a short walk to Old Quarter. convenience store across the road and good eateries not far away
Negative points: no complaints, all was good
Review: The room is spacious, clean, and conveniently located near attractions. Easy access to nearby restaurants. Everything is fine. 9/10
Positive points: The staff are exemplary and the location is ideal, close to restaurants (bún chả Obama, chicken pho …) and street food vendors.
Negative points: The suite room size which is very small for a suite. It’s much smaller than the suite in Melia hotel.
Review: Not at all worth the price, poor facilities.
Positive points: Reasonably good location. Very nice breakfast and great staff
Negative points: Rear rooms look out into not a good housing area
Review: Very clean and neat.. good for business travel
Positive points: Central location
Negative points: Booking.com - confusing terms when booking 2 rooms like breakfast for one room only thinking that it is complimentary breakfast but actually not.
Review: Very clean n no smell
Positive points: ok, but not exceptional
Negative points: in the 4th floor (!) you cannot see the daily light - you are feeling encapsulated
Positive points:
Clean rooms
Friendly staff
Negative points:
Pillows smell like sweat
Tv reception bad
Need more coverage of sport channels, i couldn’t watch one of the biggest football game of the year and disappointed me
Man city vs Liverpool
Review: Great
Positive points: The staff were wonderful
Negative points: Nothing all my needs were met.
Review: Location was fantastic with easy access to attractions. Staff were friendly and room was clean
Positive points: Generally okay hotel but quite dated. Not super close to main centre but close to office buildings.
Negative points: Dated rooms and glasses were not very clean. Probably would not stay here again in future.
Location & Nearby Places
20 Phan Chu Trinh Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Transportation
- Airport shuttle
- Car rental
- Free parking
- On-site parking
- Taxi service
- Shuttle service
Amenities
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
- 24-hour front desk
- Laundry service
- Luggage storage
- Conference room
- Daily housekeeping
- Smoking area
- Meeting/banquet facilities
- Elevator
- Cashless payment service
- Free bottled water
- Express check-in/check-out
- Gift/souvenir shop
- Non-smoking rooms
- Audiovisual equipment for special events
- Food delivery
- Invoice provided
- Meeting room
- 24-hour check-in
Food & Dining
- A la carte breakfast
- Alcoholic beverages
- Dessert restaurant
- Salad restaurant
- In-room breakfast
- Asian restaurant
- Buffet restaurant
- Vegetarian restaurant
- Asian breakfast
- International restaurant
- Breakfast
- Kids' meals
- Breakfast restaurant
- Western breakfast
- Western restaurant
- Buffet breakfast
- Coffee shop / Tea house
- Bar
- A la carte restaurant
- Full American breakfast
- Coffee shop
- Restaurant (lunch)
- Restaurant
- Restaurant (dinner)
Languages Spoken
- English
- Vietnamese
Internet Access
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Entertainment
- Fitness center
- Ticket service
