LushStay Hanoi Train Station

Điểm cộng: All was ok

Điểm cộng: The hotel staff is very bad, especially the room service. When I ask for the room to be cleaned, the response is that the room will not be cleaned until after your stay. There is a girl with glasses. I don’t know what her job is. When you ask her or request something, the hallways are rude. There is also no reception desk. I saw a group of young men and this girl alone sitting in a room on two floors, which is their place of residence and also the reception at the same time. The only good thing about this hotel is the hotel manager. He is a respectable man from Nigeria. He was constantly communicating with me on WhatsApp. He is a man who deserves appreciation and respect, but unfortunately he is not present in the hotel, leaving the hotel to a group of young men and a girl with her brother and another person named George. These people do not have experience in dealing with hotel guests. There is another very important matter. There is a young man named Dog. I do not know his relationship with the girl who wears glasses. He asked me to give him some money on the pretext that his circumstances are difficult. I gave him 70,000 Dong. I did not book in this hotel until after the staff changed. I felt very regretful for staying in this hotel.

Điểm cộng: It's like Air Bnb with cheap price quite area,friendly staffs.
The price is valuable compare to old quater.I love it and must recommended.

Điểm cộng: Good price for a private room and was clean. Aircon worked well. Bed was comfortable.