Scent Premium Hotel

31 Hang Hanh, Hoan Kiem, Ha Noi, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem District

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00
Check-out Until 12:00
Property Highlights 3 specs
Rooms: 45
Floors: 11
Non-smoking rooms: no

Reviews

9.4

Review Score

Has 8125 reviews on Agoda

Cleanliness - 9.8

Facilities - 9.7

Location - 9.4

Service - 8.9

Room Quality - 9.3

8.8 Scent hotel - Thu 15-02-2025

Review: Centrally located. Kind staffs. Good values.

10.0 Great staff and great infraestructure - Natalia 13-02-2025

Positive points: The staff are amazing! Very kindly and help me with everything.

9.6 Exceptional - Tuongoanh 13-02-2025

Review: Good location .
Room is nice and clean .
Everybody here is very nice .
Breakfast is so good too.

9.0 Centrally located, amazing hospitality - Siddharth 13-02-2025

Positive points: Great hospitality.. the staff is very courteous and make sure your stay is comfortable. Located close to the lake, ideal to explore the old quarter on foot..

8.0 Алтай - ALTANTSETSEG 13-02-2025

Review: Өглөөний цай сайтай. Өрөө гэрэлтүүлэг муухан шүү

9.0 Superb - Douglas 13-02-2025

Positive points: Very comfortable hotel in an excellent location. The rooms were small but that's the norm for Hanoi Old Quarter hotels. What really made our stay was the outstanding staff. Anna and the front desk team were really helpful. But everyone we encountered had a first class attitude and were very customer focused. I highly recommend the Scent Premium Hotel.

Negative points: Breakfast was a bit boring.

8.0 Алтай - ALTANTSETSEG 13-02-2025

Review: Найрсаг ажилчидтай , өглөөний хоол сайтай буудал. Өрөөний гэрэлтүүлэг муутай

10.0 Great hotel - Carly 12-02-2025

Positive points: The staff were excellent. From the moment we arrived to when we left, they went above and beyond to help us and make us feel welcome. Nancy and Flora in particular were always at hand to help with anything we needed!

Negative points: The shower leaks a lot and was the only thing we feel could be improved

10.0 I liked this - Thura 12-02-2025

Review: Good breakfast, Pho
Friendly staffs with good English
Clean room

10.0 Exceptional - Leidy 12-02-2025

Positive points: The breakfast is the most amazing one

Negative points: Nothing

9.2 Definitely recommend it! - Katerina 10-02-2025

Review: The hotel is in a very central location, it is clean, the rooms are comfortable and spacious, the bed really comfy, the bathroom really good and clean. Also the breakfast was really good with plenty of options. The highlight of the hotel though is the staff. Everyone is so kind and helpful! The welcomed us with their best smile and they were always willing to help and do the extra mile! All of them!
Well done!

10.0 Exceptional - Turner 12-02-2025

Positive points: The staff and location is excellent.

Negative points: The bathroom tubs were really high off the ground.

9.6 Exceptional - Nurzarina 06-02-2025

Review: Conveniently located. Staff are exceptional & helpful. Room is clean & spacious.

9.0 Hanoi special - Karen 11-02-2025

Positive points: The staff!

Negative points: The bathroom & over bath shower. Water sprayed onto the floor and the bathtub was so high and very risky getting in & out. Bath towels thin and no hand towels provided.

10.0 Excellent Service - Jervy 02-02-2025

Review: My husband and I had a great time staying at this hotel. The location is superb, very near to Hoan Kiem Lake and the hustle and bustle of Old Quarter.

Kudos to all the staff for giving their best and being so hospitable. Steve, Harry, Anna, and the rest made us all feel at home.

I’d definitely stay here again if I find myself in Hanoi in the next few years.

The staff is the heart of this hotel. Kudos to them!

10.0 Amazing, seriously amazing service. - Malia 11-02-2025

Positive points: Cannot say enough good things about this place. The rooms, the breakfast, the location - all was above expectations. But the staff was especially amazing. Kind, friendly, and professional, they went above and beyond service I’ve had at 5 star hotels in the US.

10.0 Exceptional - Devi 27-01-2025

Review: Great even excellent service, the staff was very friendly and helpfull. Their english is fluent and giving extra services for us. The room is very clean and smell good. Will go back to this hotel someday…

7.0 Good - John 11-02-2025

Positive points: The staff were very attentive.

Negative points: The problem is that they didn't listen very well. Example. They asked if we wanted a "to go" breakfast three times and three times I said no. They determined that we needed breakfast anyway. It's like they have a script they must follow no matter what.
The bathtub is extremely difficult to access.

9.6 Good Value - Joon 18-01-2025

Review: A quiet place in the busy area. Clean n cozy room.

10.0 Amazing - Julie 10-02-2025

Positive points: Fabulous staff who couldn’t do enough for you

Negative points: Nothing

Location & Nearby Places

31 Hang Hanh, Hoan Kiem, Ha Noi, Hoan Kiem District, Hanoi, Vietnam

🏛️ Popular Attractions

3
  • Đền Bà Chúa Kho 4.6 (5,854)
    31.1 km
  • Chùa Bổ Đà 4.7 (2,159)
    31.5 km
  • Di tích lịch sử Đền thờ THÂN NHÂN TRUNG 4.9 (27)
    35.6 km

📍 Nearby Amenities

Updating nearby amenities.

Amenities & Facilities

Food & Dining

  • Asian breakfast
  • Kids' meals
  • Buffet breakfast
  • Bar
  • Restaurant
  • In-room breakfast

Languages Spoken

  • English
  • Vietnamese
  • Japanese
  • French

Entertainment

  • Spa
  • Massage
  • Ticket service

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Internet
  • Internet service

Transportation

  • Shuttle service
  • Airport shuttle
  • Car rental
  • Taxi service

Amenities

  • Daily housekeeping
  • Cashless payment service
  • Elevator
  • Free bottled water
  • Gift/souvenir shop
  • Express check-in/check-out
  • Non-smoking rooms
  • Food delivery
  • Invoice provided
  • 24-hour check-in
  • Dry cleaning
  • Shared lounge/TV area
  • Cable/satellite TV
  • Safe
  • 24-hour front desk
  • Meeting/banquet facilities
  • Laundry service
  • Luggage storage
  • Currency exchange