Hanoi Calista Hotel

161-163 Hang Bong Str, Hoan Kiem Dis, Hanoi., Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem

Updated on 28/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:00

Reviews

9.4

Review Score

Has 2244 reviews on Agoda

Độ sạch sẽ - 9.6

Tiện Nghi - 9.4

Vị Trí - 9.2

Dịch Vụ - 8.7

Chất Lượng Phòng - 9.1

10.0 Wonderful people at the reception - Metin 08-02-2025

Review: Very comfortable beds, quite to sleep, clean rooms, good buffet breakfast, most of all hotel has wonderful people at the reception, they will make you feel at home. Good location, walking distamce to all activities.

8.0 Central and quiet stay in Hanoi - Gabriele 03-02-2025

Positive points: Staff and central location. The hotel is only 10 mins away from the Hoàn Kiem Lake, and less than 5 mins away from the train street.

I stayed there during Tet hence the city was not crowded. This impacted positively our stay as the room was very quiet.

Negative points: Nothing.

10.0 Best hotel in town - Metin 08-02-2025

Review: I have stayed 7 times in Hanoi and I think this is one of the best hotels in town. Comfortable beds, very clean rooms, good breakfast and most welcoming, nicest people at the reception. They answer all your questions with smile. Location is also very good every place in a walking distance. I highly reccommend.

7.0 Good stay , very friendly staff - Arun 03-02-2025

Positive points: Central location , value for money

Negative points: The apartment complex is old

8.0 Very Good - Sandra 01-02-2025

Positive points: Staff were very helpful and kind. Great location. Hanoi is amazing 😊

8.4 Handy place - Nick 07-01-2025

Review: Great location and the staff are great

10.0 Great location, friendly staff - Leanne 31-01-2025

Positive points: Apartment was very spacious, staff were really helpful. Giving tips about where to eat, at a range of prices

Negative points: Nothing

9.2 Great Hotel Location - Maria 21-12-2024

Review: We would like to thank Tracy the nicest and accomodating receptionist in Hotel Calista. She is very polite and assisst us in our need when we arrived early in the hotel. The location is near the Train Street, St Joseph Cathedral and Lake Hanoi. Hotel is also clean and breakfast is good! We sure to go back to the hotel when we visit Hanoi again.

9.0 7 - Francesca 30-01-2025

Positive points: Location very good … center … close to the train road and everything ☺️. Staff very friendly and helpful 😊

Negative points: My room smelled like somebody smoked there… not a good smell!

9.6 Nice Hotel with very nice staff - Vinda 03-12-2024

Review: We need to get the train to Sapa at 10 pm so the hotel staff allowed us to keep our luggage here and even offered us shower room before our train, even when we already checked out.

10.0 Excellent value for money accommodation in the Old Quarter - Shahray 26-01-2025

Positive points: We spent the night at the hotel on the way to Halong. A wonderful cozy hotel in the old quarter. The hotel is small but very clean and comfortable, the rooms are well thought out and have everything for your comfort. The breakfast is delicious and varied. The staff is excellent and friendly, we were very quickly checked in, and also quickly checked out upon departure. If we come to Hanoi again, we will definitely choose this hotel for accommodation. I definitely recommend it.

Negative points: Nothing to mention

10.0 Cozy and very well located! - Rogerio 27-10-2024

Review: Nestled in the heart of the old quarter and close to everything, this hotel exceeded all our expectations.
A cozy atmosphere, comfortable beds, hearty breakfast, and lest but not least, a skilled staff who are always willing to help.
We will defined come back here!

10.0 Exceptional - Sahil 23-01-2025

Positive points: Awesome Stay

10.0 Cozy and very well located!!! - Rogerio 27-10-2024

Review: Nestled in the heart of the old quarter and close to everything, this hotel exceeded all our expectations. A cozy atmosphere, comfortable beds, hearty breakfast, and lest but not least, a skilled staff who are always willing to help.
We’ll definitely come back here!

10.0 Exceptional - Chiao-wen 22-01-2025

Positive points: The staff were amazing!! They were always friendly and tried their best to meet our needs. Most of the staff spoke English fluently, they helped us book for tours and also made reservations at restaurants. They always greeted us with smiles and were always willing to help us.

Negative points: The facilities were all great except for the shower, everytime we showered, water would come out and wet the floors because there wasnt a good seal on the shower door. But it wasn't a massive inconvenience.
However, everytime we left or came back there was a stench of cigarette smoke in the hallway. So other guests might have been smoking in the building.
It wasnt a big issue just a little annoying having to smell smoke everytime we leave or come back to the room.

10.0 Good hotel - Santhosh 11-10-2024

Review: Nice service

10.0 Exceptional - Ionut 20-01-2025

Positive points: The hotel is cosy, clean and located in the old center, but rather quiet. The restaurant on the opposite side is very good and has traditional dishes. The staff is great and helpful. Amanda made the last part of our holiday to be excellent. She took care of booking every trip to Ninh Binh, Halong and Sapa. We didn't have any concern, just enjoyed our holiday. I highly recommend it. I was feeling like home.

9.6 Exceptional - Yi 08-10-2024

Review: Very friendly staff and really convenient location, highly recommended.

10.0 Nice and cozy hotel - Jting 20-01-2025

Positive points: A small and cozy hotel nestled in an alley along the busy road, shielding it from the noise of the hustle and bustle of the old quarters. Stratrgically located few minutes away from hanoi train street. The room is clean and the staff is super friendly too.

Negative points: N/A

Location

Địa Điểm Gần Đây

Airports

  • Noi Bai International Airport (HAN) : 21.5 km
  • Cat Bi International Airport (HPH) : 94.2 km

Public transportation

  • Hanoi Railway Station : 680 m

Hospital or clinic

  • Minh Sinh Dental Clinic : 130 m

Shopping

  • Night Market : 930 m

Convenience store

  • Circle K : 690 m

Cash withdrawal

  • ATM : 640 m

Popular landmarks

  • St. Joseph's Cathedral : 430 m
  • Hoa Lo Prison : 430 m
  • Vietnam Military History Museum : 690 m
  • Old Quarter : 800 m
  • Vietnamese Women's Museum : 920 m
  • Temple of Literature & National University : 1.1 km
  • One Pillar Pagoda : 1.3 km
  • Ho Chi Minh Mausoleum : 1.4 km
  • Presidential Palace Historical Site : 1.6 km
  • Vietnam Museum of Ethnology : 4.9 km

Nearby landmarks

  • Japan Supermarket : 20 m
  • Minh Sinh Dental Clinic : 130 m
  • Bệnh viện Răng Hàm Mặt Hà Nội : 180 m
  • Hanoi Train Street : 180 m
  • HEBE Store : 200 m
  • Vườn hoa Cửa Nam : 220 m
  • Duc Minh, Tailor made suit : 240 m
  • Pheva chocolate Hanoi : 240 m
  • Benh Vien K : 250 m
  • Hapro 68 Hàng Bông : 260 m