Ambassador Cruise Halong Bay

Bai Chay, Hạ Long, Vietnam

Ha Long - City center

Ha Long

Updated on 28/06/2025

Check-in / Check-out

  • Check-in Time 11:00
  • Check-out Time 10:30

Must-see activities in Quảng Ninh

Reviews

9.0

Review Score

Has 172 reviews on Agoda

Cleanliness - 9.8

Facilities - 9.7

Location - 9.4

Service - 8.9

Room Quality - 9.0

9.6 Exceptional - Chi 29-03-2025

Review: Excellent service

10.0 The service was impeccable and the accommodations exceeded expectations. - Connie 19-01-2025

Positive points: Lots of quantity and variety in the food.

Negative points: Nothing to dislike.

10.0 Exceptional - Quoc 23-03-2025

Review: Great adventure

5.0 Overall ship is nice and huge but can be better with cleanliness. kayak experience was very average - Dipti 23-12-2024

Positive points: Highlight was the personal touch by the chef as we had some dietary restrictions

Negative points: Overall the rooms were not very clean. Staff felt overworked and was rude at times. Also they would not provide clear communication on what is included in terms of food and drinks and what isn't. Because of this we had a few surprises in terms of cost and they were unwilling to be reasonable and a cept they could have better communicated to keep us informed.

10.0 An Unforgettable Experience at Ambassador Cruise Halong Bay - Darshan 23-03-2025

Review: Our experience with Ambassador Cruise Halong Bay was nothing short of extraordinary! We were celebrating our first wedding anniversary and my wife’s birthday the next day, and the team went above and beyond to make it truly special.

To our surprise and delight, they upgraded us to their only Presidential Suite, offering breathtaking panoramic views of the stunning Halong Bay. The suite was luxurious, spacious, and beautifully designed, making our stay incredibly comfortable and memorable.

From the moment we stepped on board, the hospitality was impeccable. The staff was warm, attentive, and genuinely dedicated to ensuring we had the best experience. The cruise itself was well-organized, with a perfect balance of relaxation and exciting activities, including a visit to the mesmerizing caves and the kayaking experience.

The dining experience was also top-notch, with a fantastic selection of gourmet dishes. They even surprised us with a beautifully arranged celebration for our anniversary, making the occasion even more special.

We cannot thank the Ambassador Cruise team enough for their generosity and incredible service. This was undoubtedly one of the best travel experiences we’ve ever had, and we highly recommend it to anyone looking for a luxurious and unforgettable Halong Bay cruise!

9.0 Value for money. - Sourav 06-12-2024

Positive points: The staff and location was very good. The food was awesome and they had multiple options for the guests. Overall a very good experience..

Negative points: Just inform about the activities timings more clearly in advance so as to avoid any delays.

9.2 Great hospitality with great views - Varun 19-03-2025

Review: Excellent hospitality. They served us Indian Vegetarian meals as per our request and it was extremely helpful to enjoy the cruise well.
The rooms were nice and spacious - clean as well, though a little wornout as it's a slightly older boat.
Activities are too crowded - can easily Avoid and instead enjoy the views from the cruise

10.0 Great food, service and excellent hospitality. - Bruce 15-03-2024

Positive points: Excellent one night cruise in Ha Long bay. Seamless transition from ship to shore and return. Our point of contact became Camille who was invaluable and entertaining. She was a hi-light of our stay.

8.4 Felt rushed - Brandon 17-03-2025

Review: Off boat activities were rushed, kayak equipment broke. All on boat activities were amazing and massage was superb. Food and beverage were good. To put it simply, on boat experience was very good. Staff was amazing,room was fantastic. Off boat activities were shitty at best.

10.0 Our cruise with Ambassador was exceptional. The food was amazing as was the whole experience. I loved every minute! - Safa 28-12-2022

Positive points: the details in the rooms like the cups and the robes. Every detail in the room was thought out!

Negative points: I expected a larger pool.

10.0 A pleasant stay - Pankaj 05-03-2025

Review: We had a very pleasant stay at the cruise. We were very happy that the staff arranged a very good Indian veg food for us…we loved it.

1.0 Acceptable - Kemal 05-10-2022

Positive points: The location and the places the cruise has visited were amazing.

Negative points: The dinner and lunch were horrible. Limited option to choose and very low standard.
They even do NOT serve free water in dinner and lunch. Everything was expensive. They just took advantage of being in nowhere. They just act like they included everything to price. Especially the kayaking was expensive and they do NOT inform you in advance it was paid.

10.0 Good experience - Nitin 20-02-2025

Review: Good stay good food. And all

10.0 Ambassador Cruise - Loh 08-02-2025

Review: Very enjoyable cruise. Fantastic balcony view and really nice food. Excursions planned according to schedule.

8.8 A very relaxing and enjoyable cruise - Reynald 03-02-2025

Review: We enjoyed our overnight Halong Bay cruise immensely. The food served on board was fantastic and the tours were very organized. Best part of the cruise was the very warm and hospitable staff who went out of their way to make everyone feel welcome.

9.6 Worth the try - Hop 23-11-2024

Review: Good experience

Location

Địa Điểm Gần Đây

Airports

  • Cat Bi International Airport (HPH) : 37.4 km

Public transportation

  • Halong Train Station : 5.3 km

Hospital or clinic

  • Bệnh viện Đa khoa Vinmec Hạ Long : 1.6 km

Shopping

  • Bai Chay Commercial Center : 830 m

Convenience store

  • Thu Huong Convenience Store : 1.9 km

Cash withdrawal

  • ATM : 1.8 km

Popular landmarks

  • Bai Chay Bridge : 1.3 km
  • Dong Thien Cung : 6.0 km
  • Dau Go Gotto : 6.3 km
  • Hon Ga Choi Island : 7.6 km
  • Soi Sim Island : 11.6 km
  • Sung Sot Cave : 12.7 km
  • Luon Caves : 14.1 km
  • Cua Van Fishing Village : 17.5 km

Nearby landmarks

  • Bai Chay Beach : 460 m
  • Dragon Park : 580 m
  • Ha Long Queen Cable Car : 690 m
  • Sun World Ha Long Park : 700 m
  • Sun World Ha Long Complex : 720 m
  • Vinmart+ : 810 m
  • Bai Chay Commercial Center : 830 m
  • BoMi Mart : 850 m
  • G7 Mart : 910 m
  • Bai Chay Bridge : 1.3 km