Hotel Soleil Ha Long, Trademark Collection by Wyndham
82 - 84 Ha Long Road Bai Chay Street, Hạ Long, Vietnam
Ha Long - City center
Updated on 28/06/2025
Check-in / Check-out
View more +5
Must-see activities in Quang Ninh
Reviews
Review Score
Has 1094 reviews on Agoda
Cleanliness - 9.5
Facilities - 9.2
Location - 9.1
Service - 8.8
Room Quality - 9.0
Review: The hotel is new and peaceful. A perfect place to have a staycation. The staff are supportive and friendly.
Positive points: We enjoyed our stay. Good location close to ferry station for Ha Long Bay boat trips. The best breakfast buffet we've had in Vietnam, simply amazing and worth the price!
Review: This hotel have to be the best we stayed so far, with the super big rooms and the luxury of having the balcony looking over the theme park and the cable car. There were a large selection of food for breakfast and it was delicious. Staff was helpful, you can purchase the theme park tickets through them. The theme park entrance is opposite the hotel. There were plenty of restaurants nearby.
Positive points:
We had an amazing experience at hotel soleil halong! We checked in on the eve of my partner’s birthday and I had requested to make it special for him. They organized a well-planned birthday-themed dinner that exceeded my expectations. The decorations (both in room and at the dining area) were perfect, and the bouquet they provided upon request was exceptional. The food was absolutely delicious, and the staff was friendly, efficient, and attentive throughout our stay.
The hotel is budget-friendly but doesn’t compromise on quality. The rooms were clean, spacious, and offered a stunning view, making the stay even more enjoyable. I highly recommend this hotel for anyone looking for a memorable and value-for-money experience!
Review: My second stay was as good as the first
Positive points: We had an exceptional stay at Soleil last December. The room is perfect for family. It was spacious, clean and the bathroom was the biggest i ever seen in a hotel. Staff were helpful and attentive!
Negative points: The only thing i noticed is the lack of lotion in the amenities, not a big deal but i was not expecting for it to be missing in the room.
Review: Fantastic position right in the middle of where it all happens. Staff brilliant and helpful and the room was excellent
Positive points: I like the space, large bed, and extra large bathroom.
Negative points: The furniture in the room was old and dated.
Review: Great hotel, good location. Staff are helpful. However, have limited language skills.
Positive points: Location and it was very nice inside the hotel. The breakfast buffet was excellent and the staff too
Negative points: Just some little things like the shower in the room didn’t work properly and the bar was closed during our stay
Review: Breakfast is good
Positive points: Excellent condition and staff Hotel room was immaculate., amazing views.
Negative points: Pool and Bar closed due to damage from storm
Positive points: Friendly and helpful staff with good facilities and nice room! Very helpful especially in the circumstances of the typhoon Yagi.
Negative points:
I did two massages (neck and back therapy), of which the first one was good. However, for the second one (done by a different lady), she massaged me way too hard, to the point that it was painful. Even after I said to please go softer, nothing changed. After the massaged finished, I hadn't even put on my clothes when she asked "Are you going to tip me?". When I did after I got dressed (10% of the price I paid given the circumstances that it was 30 minutes of pain for me), she said it was too little. I would have expected something else from a renowned hotel...
In the restaurant, we would recommend sticking to the local options as the pasta with tomato sauce seemed to be more like pasta with ketchup and the chicken didn't seem very much like chicken. The pizza was good though.
Review: Comfortable clean and good food!!
Positive points: Rooms were good size and very clean.
Review: enjoy staying here will book again if I come to Halon again
Positive points: Good location, room is spacious
Negative points:
Need to improve cleaning floors .
Install hanger for tower in the Washroom
Review:
Hotel is good, food was good but very less vegetarian options...mostly fruits.
Spa, Pool was closed or under maintenance, Gym equipment did not even have power to use,
Most of all I had very bad experience with one of the reception staff while checkout found her to be racist, mostly because we're neither white nor chinese.
Positive points: It was clean and rooms were very spacious. We had the King room with 2 bedrooms, bathroom was large, separate cubicles for shower and toilet. It was amazing!
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet
- Internet service
Transportation
- Taxi service
- Airport shuttle
- Car rental
- Free parking
- Shuttle service
Food & Dining
- Dessert restaurant
- Salad restaurant
- Buffet restaurant
- Vegetarian restaurant
- Full American breakfast
- Breakfast
- In-room breakfast
- Breakfast restaurant
- Buffet breakfast
- Coffee shop / Tea house
- Bar
- A la carte restaurant
- Coffee shop
- Restaurant (lunch)
- Restaurant
- Kids' meals
- Restaurant (dinner)
- Alcoholic beverages
Amenities
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Safe
- Rooftop area
- Medical services
- Meeting/banquet facilities
- 24-hour front desk
- Accessible by elevator
- Luggage storage
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Non-smoking rooms
- Elevator
- Meeting room
- Food delivery
- Invoice provided
Entertainment
- Indoor pool
- Fitness center
- Spa/Sauna
- Spa
- Massage
- Ticket service
- Casino
- Yoga room
- Swimming pool
Languages Spoken
- English
- Vietnamese