Muong Thanh Luxury Ha Long Centre Hotel
Zone 2, Halong Road, Bai Chay Ward, Halong City, Quang Ninh Province, Hạ Long, Vietnam
Ha Long - City center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Quang Ninh
Reviews
Review Score
Has 651 reviews on Agoda
Cleanliness - 9.3
Facilities - 9.2
Location - 9.1
Service - 9.0
Room Quality - 9.0
Review: Ks tiện nghi, giá phòng mùa đông hợp lý.
Positive points: Everything was great
Review: Good location, great facilities, clean rooms. The garden and pool are lovely
Positive points: The view was okay.
Negative points: As a 5 star hotel, no one opened the doors and helped with luggage, staff was unfriendly and unhelpful, there was no proper line or system at the front desk, and they charged me for an additional night even though I cancelled before the cancellation deadline. The front desk staff Thao and Vien have no knowledge on the rules and policies of the hotel and tried to say that they were unable to give me my money back. I had to explain to them that they were wrong and wait for them to call their supervisor, who ultimately refunded me the money that was rightfully mine. They wasted my time during the process of all this. Horrible staff and service, would not recommend stay here.
Review: Great place to stay, clean & staffs are professional & helpful
Positive points: The property was nice and clean. Food is good.
Negative points: The staff is very polite and helpful.
Review: Depend on the season, winter its like a ghost town. So if its business trip its quick easy stay
Positive points: Great location and very nice services , the view from the room was amazing
Review: Good location. Room is ok
Positive points: Nice location.
Negative points: Parking and no 24 hrs room service.
Review: Good hotel with great hospitality
Positive points: The best part was checking out of the ghost hotel.
Negative points:
1. Some of the staff were rude, unfriendly and cold.
2. No facilities: no 24-hour menu, room service not available, sky bar not finished, gym was inadequate, and there was no pool amenities.
3. The location was miles away from anything.
Review: Great hotel, cool and clean with a beautiful sea view, delicious breakfast. Just a suggestion: the room doesn't have a bathtub, and the gym should be located with a view of the sea and have glass doors instead of being sealed off.
Positive points: great staffs
Negative points: small room
Review: As overall, the location and view was outstanding. I love quiteness.
Positive points: good location, especially close to Sun World Park
Negative points: No balcony
Review: If possible provide halal food
Positive points: Great location, very neat and clean hotel
Negative points: Somehow felt like everything was on a budget right from towels, to soaps and blankets for the rooms.
Review: The hotel is clean, the rooms are spacious, and the amenities are good. The staff is friendly and welcoming. If they could add an iron for guests to use when needed, like some other hotels, it would be wonderful.
Positive points: Room and views very superb. Location really great
Amenities & Facilities
Amenities
- 24-hour front desk
- Luggage storage
- Smoking area
- Medical services
- Laundry service
- Cashless payment service
- Meeting/banquet facilities
- Daily housekeeping
- Free bottled water
- Currency exchange
- Elevator
- Express check-in/check-out
- Accessible by elevator
- Non-smoking rooms
- Gift/souvenir shop
- Food delivery
- Invoice provided
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Cable/satellite TV
- Safe
Entertainment
- Ticket service
- Swimming pool
- Outdoor pool
- Indoor pool
- Kids' pool
- Karaoke
- Fitness center
- Steam room
- Spa/Sauna
- Kids' club
- Spa
- Nightclub
- Hot tub
- Massage
Languages Spoken
- English
- Vietnamese
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Food & Dining
- Bar
- Free breakfast
- Coffee shop
- In-room breakfast
- Restaurant
- Poolside bar
- Buffet breakfast
Transportation
- Taxi service
- Shuttle service
- Airport shuttle
- Free parking
- On-site parking
