Hanoi Brilliant Hotel & Spa

Đánh giá: Picture of the ‘deluxe room’ which seems to have two windows actually has zero. Window in the corner opens into the hallway - very strange. When we told the receptionist this and asked if there was any rooms with an actual window as my partner has asma she was very unhelpful. Not sure anything about the room is ‘deluxe’.

Điểm cộng: Great breakfast!

Đánh giá:
I had a great stay at Hanoi Brilliant Hotel and Spa. The location is very strategic—close to the church, restaurants, and shopping areas, making it easy to explore the city. The price is also very reasonable for the quality provided.

The room was clean and spacious, with a comfortable bed and complete amenities. The staff was friendly and always ready to help. Check-in and check-out were smooth.

The only minor issue was the towels, which was smells not good. But overall, it was a fantastic stay.

Điểm cộng: Great breakfast, eggs and small pancakes made to order plus everything else displayed. Staff awesome, took time to explain everything and so helpful. Location perfect, short walk to everything.

Đánh giá: Friendly and helpful staffs. Breakfast is good. Room is clean. Locatiion is just near shops. Have grocery nearby.
Overall 10/10.

Điểm cộng: Location is amazing. Probably the best area to stay in Hanoi.

Đánh giá: Staff were amazing. I didn’t like the tiny rooms and bathroom. The water pressure in shower could use some more work. It’s very low. Also there was a mix up of type of room at midnight when I was checkin. That situation could have been handled in a different way.

Điểm cộng: The staff were fabulous! Always smiling and very helpful with local advice

Điểm cộng: Good location and central.

Đánh giá: Well maintained and exceptional service .

Điểm cộng: The hotel offers a good location. In the old town but still in a quite area.

Đánh giá: We upgraded to family room with big windows, it was great deal

Điểm cộng: Service attitude and soundproofing effectiveness.

Đánh giá: Great Hotel, great location with really friendly and helpful staff.
Would definitely recommend if looking for a Hotel in the old quarter

Điểm cộng: Location was great and staff were excellent.

Đánh giá: Score 2/5. The photos are fake and it does not look at all like what you see online. They were doing some renovations in the hotel and didn't even bother informing us prior to our arrival about the noise and troubles. Furthermore the hotel is labeled a 4 star on Agoda and Booking but its actually a 3 star on Google. Do yourself a favor, go to the Hotel du Lac that is just across the street. That one is a nice hotel.

Điểm cộng: The staff is amazing, on reception you can expect kindness and warm all the time.
Eira even gifted us Vietnamese snacks before going to the airport on a super late night when all was closed and our opportunities to have dinner were 0. Every night they put chocolate coins and good wishes for the day. Really, what an amazing staff. Congrats, it is the gem of the hotel.

Đánh giá: Would happily stay here again next time in Hanoi. Staff were friendly and helpful the hotel is in a prime location. Wish I was staying here more than one night.

Điểm cộng: spa is excellent.