Pegasy Suites Lakeside
Number 33, Lane 399, Au Co street, Nhat Tan Ward, Tay Ho District, Hanoi, Vietnam
Tay Ho District, Ha Noi - 4,3 km to center
Updated on 01/07/2026
Check in / Check out
- Check in time 14:00
- Check out time 12:00
Reviews
Review Score
Has 401 reviews on Agoda
Độ sạch sẽ - 7.9
Tiện Nghi - 7.9
Vị Trí - 7.9
Dịch Vụ - 7.6
Chất Lượng Phòng - 7.6
Review: Very amazing property. Loved the stay. Staff is very good. And very helpful. Stayed here for 3 day and it was really amazing
Positive points: The place is beautiful and nice.. everything is perfect 😘💛🤗 I highly recommend this place… probably gonna stay here again❣️❤️🤗 when we left our luggage, they allowed us leave them and get them anytime we want after our check-out. Paul and Cris are such hospitable persons..
Negative points: Nothing… all is well..
Review: Alot of national anthem singing and construction noise aroundnOther then that, the staffs very supportive and very helpful
Positive points: Everything was great ! Easy check in,peaceful and a hassle free stay all over . nStaffs were very assisting and friendly with good spoken english both Paul and Cris .
Review: The room is spacious and clean. The staff is extremely enthusiastic. Highly recommend to everyone.
Positive points: Good place!!!
Review: The only time the place ever looked like it does in the photos is likely when they took the photos. We arrived at the location expecting a pleasant stay. All we got was brown linens, holes in the wall and a run down place. The beds were caving in, things such as water, coffee, tea , the rooftop BBQ and look out all a lie. Photos of other places and other buildings they own. Our complaint got us no where until we contacted Agoda. They then said they would make things right and give our family a buffet breakfast. Their hotel was an 800 meter walk away and we should make our way there for them to make things right. Thankfully I found out they had they had another 2 bedroom place and this property was Agoda Preferred. When asking if they had any rooms available at the hotel they lied about it's availability and when showing the place was available they at least agreed to show me the room. This room actually matched the pictures and the place although run down wasn't nearly a disaster as Pegacy Suites Lakeside. I insisted that we get moved to the new room. That had things like water, proper linens and beds that were ready to collapse. When we asked about the breakfast we were told that we couldn't have that as we were already upgraded to the better room. The following three nights although not great were not as bad as it could have been. Do yourself a favor and stay as far away as you can from Pegacy.
Positive points: The living room and kitchen area was really good. Couch was super comfortable. Loved having a washer and dryer. Staff was very friendly and helpful
Negative points: The bathtub didn't have any anti slip measures, making it hard to manage. Also only about 5 minutes of hot water, Ok for a shower but for a bath it meant taking over an hour to fill the tubnnLocated between two schools so at 7am sharp the daily propaganda announcements came on a loudspeaker followed by music
Review: From the pictures to what the places is really injustice. The place is really run down all my Aircon remote wasn’t even working. The bedsheets was thinner’s paper no really amenities. The place was in bad shape. And the hotel is right next to an elementary school where they bang and play noises starting starting 5/6am not counting the traffic nearby has a lot street noise too. I left early and didn’t extend
Review: Our host Chris is very helpful. We arrived late at night and he was there and made sure we had everything we needed. He went out of his way to get us bottled water.
Positive points: Nice location with great views across the lake. Easy to access via taxi and nice coffee shop next door.
Negative points: Dirty towels.
Review: I assume it can be good for Long stay if rent is cheap. nManager and management is bit cunning. nPlease don't book Breakfast as they will make excuses to provide or if they provide it wouldn't be Buffet as other hotels provide. nThey will not provide any welcome drink, water, coffee etc but it is advertised. nI was promised everything but nothing provided. nAgoda website itself is horrible and they are not trustworthynPlease book carefully as once money is out of your Account and these people will teach you many no sense excuses. nWe asked for airport drop off and this apartment quote was 450,000 and we got Got Grab booked for 250,000 and it was luxury vehiclen
Negative points: Very filthy and smells bad.
Review: Everything is fine. Staffs are very polite and helpful. Food can be challenging... Especially when you are a vegetarian.nThere's a restaurant 🍴 downstairs, but doesn't have a lot food and you don't want to eat the same thing every time.nHotel has a restaurant where you can eat, but it's 15 minutes walking 🚶 distance. The restaurants around are starting to close from 20:00 hour ⏳. So ordering from Grab, can be your solution.
Positive points: Size of the room
Negative points: your toilet
Review: The new room is quite clean and fully equipped, very satisfactory, and I will come back next time.
Review: Clean apartment, fully furnished nFriendly staff, supportive and enthusiastic
Location
Địa Điểm Gần Đây
Airports
- Noi Bai International Airport (HAN) : 16.2 km
- Cat Bi International Airport (HPH) : 97.9 km
Public transportation
- Hanoi Railway Station : 5.9 km
Hospital or clinic
- Gian Hàng Từ Thiện : 570 m
Shopping
- Night Market : 5.1 km
Cash withdrawal
- ATM : 1.4 km
Popular landmarks
- Presidential Palace Historical Site : 4.1 km
- Ho Chi Minh Mausoleum : 4.4 km
- Vietnam Museum of Ethnology : 4.5 km
- One Pillar Pagoda : 4.7 km
- Vietnam Military History Museum : 5.0 km
- Old Quarter : 5.4 km
- Temple of Literature & National University : 5.4 km
- St. Joseph's Cathedral : 5.8 km
- Hoa Lo Prison : 6.0 km
- Vietnamese Women's Museum : 6.5 km
Nearby landmarks
- Hồ Bãi Táo : 160 m
- Ho Tay Water Park : 510 m
- Công viên Mặt Trời Mới : 520 m
- Gian Hàng Từ Thiện : 570 m
- Zenith yoga : 580 m
- Zeds Threads : 700 m
- Ho Cam : 710 m
- George's Fashion Boutique : 710 m
- Trade Union : 740 m
- Naturally Vietnam - Organic Market : 770 m