Westlake Pearl Apartment - Hotel & Pearl Spa
15 Ngõ 52 Đường Tô Ngọc Vân, Quận Tây Hồ, Hà Nội, Việt Nam
Tay Ho District, Ha Noi - 3,7 km to center
Updated on 29/06/2025
Check-in / Check-out
Reviews
Review Score
Has 11 reviews on Agoda
Cleanliness - 9.5
Facilities - 9.3
Location - 9.3
Service - 8.5
Room Quality - 8.8
Positive points: I like the treating of the guests especially from the receptionest Alice she was very kind and helpful.
Negative points: Nothing
Positive points: Location
Negative points: No water for showers one morning, had to wait hours before we had any
Positive points: Nothing to dislike
Review: Blown away by the service. They were incredibly kind. Nice rooms.
Positive points: Great property, came back for a second visit after staying earlier in the week nNice and welcoming even with arriving late at night
Review: This apartment/hotel is a great value for the money, beautiful rooftop bar with exceptional view of Ho Tay Lake especially at night! A very friendly staff, courteous, helpful, and the hotel is located in a very good area for restaurants and coffee shops. We recommend!
Positive points: Everything was excelent!
Negative points: Maybe is little far from the downtown. About 15 min by car
Review: I had a nice stay. Hotel staff are all nice
Negative points: Bathroom smells like the sewage, didn’t feel clean
Positive points: The room was big and we'll decorated, clean and quiet. I liked it very much
Negative points: Nothing
Positive points: Great city area, very cool neighborhood with many cafes, restaurants, close to the lake apparently. Room is totally new, very good condition of everything. Additional points for a washing machine with dry function in it, very helpful. The staff is very friendly! The breakfast is good, same as the view from the restaurant. I would advise myself book a room with a balcony cause the window in our room looked out onto the wall which was the only thing I would change.
Positive points: The rooftop view and the onsite massage therapist
Negative points: Nothing
Positive points: Nhà hàng có view tối. Tối ngồi uống bia miễn chê
Negative points: Nhân viên đòi charge thêm tiền 3% khi thanh toán bằng thẻ Visa, trong khi khách Tây thì nhân viên không có dám charge thêm.nĐây là thái độ coi thường khách trong nước. KS cần phải chỉnh đốn lại.nnĐây đúng nghĩa là Apartment thôi. Chứ chẵng thấy Hotel đâu cả.
Location & Nearby Places
15 Ngõ 52 Đường Tô Ngọc Vân, Quận Tây Hồ, Hà Nội, Việt Nam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Transportation
- Airport shuttle
- Car rental
- Shuttle service
Amenities
- Cashless payment service
- Streaming services (e.g., Netflix)
- Free bottled water
- Executive lounge access
- Express check-in/check-out
- Non-smoking rooms
- Laundry service
- Food delivery
- Daily housekeeping
- Invoice provided
- Elevator
- Dry cleaning
- Shared lounge/TV area
- Medical services
- Meeting/banquet facilities
- Currency exchange
- 24-hour front desk
- Luggage storage
- Smoking area
Food & Dining
- In-room breakfast
- Kids' meals
- Bar
- Coffee shop
- Restaurant
- Outdoor cooking facilities
- Private dining area
- Kitchenette
- Alcoholic beverages
Languages Spoken
- English
- Vietnamese
- Korean
Entertainment
- Spa/Sauna
- Spa
- Massage