Muong Thanh Hanoi Centre Hotel

Review: hassle free.

Positive points: Location is good for tourist . Closer to POI. Happy to stay here !

Review: Staff Thái Anh is helpful and kind

Positive points: Service is very good.
The receptionist is very friendly.

Review: The hotel is clean, and the staff is friendly. The receptionist Tuan is attentive.

Positive points: staffs are very friendly, Especially from the reciption Mr.Tuan, who provide great service.

Review: Ms.Chi and Mr.Tuan and Mr.Ngoc will give me for good service and service mind, room is nice clean and safety

Positive points: The friendliness of the hotel staff, particularly Ms.Huong for her assistance in arranging the event for us. The hotel is an excellent choice for business events!

Review: This hotel claims to be 4 star, but it isn't really. It needs a major upgrade to reach that standard. Staff, with the exception of a couple of reception staff and the hotel driver, speak almost no English. So it takes a lot of repetition to be sure you are understood. Lots of patience required. But for location, value for money and cleanliness, it is outstanding. Ms Chi and Mr Thanh on reception were very helpful. And the driver, Mr Ngoc, was excellent.

Positive points: great location

Review: We are satisfied with the service here. Everything is wonderful.

Positive points: tired and needs updating

Review: We booked for 3 pax and a Executive suite, probably the worst suite ever in the World. No windows and dark and dingy room converted to a room and called a suite.

I don't normally put any comments but this one was not worth the money for sure.

Never ever booking this hotel again

Review: Convinient locations, room is nice, clean and well maintained

Review: At first, I accidentally registered for the wrong date and made a payment on Agoda but didn't know how to cancel and couldn't get a refund. At that time, I thought I had lost my money, but when I called the hotel for support, I encountered a very enthusiastic assistant named Le Huong who guided me and helped me contact Agoda to change the date without any additional fees. I rate the attitude of the consultants as excellent.

Review: You, Chi and Tuan, the receptionists, are very enthusiastic and attentive.