Madelise Stardust Hotel & Travel

11 P. Nguyễn Thái Học, Cửa Nam, Hoan Kiem District, Hanoi, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem District

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00

Check-out Until 12:00

Property Highlights 1 specs

Rooms: 21

Reviews

Review Score

Has 703 reviews on Agoda

Cleanliness - 9.0

Facilities - 8.7

Location - 8.5

Service - 8.3

Room Quality - 8.5

10.0 Exceptional - diễm 08-02-2025

Review: Friendly staff, clean room.

3.0 Poor - Haruka 09-02-2025

Positive points: Good location

Negative points: Hot water did not work

7.2 Very good - Yen 07-02-2025

Review: its too small & noisy. furthermore, it has no place for parking

5.0 Passable - Roy 20-01-2025

Negative points: i paid online full amount and deduct from my bank.
but when i arrived hotel they said the payment not yet done and you have to pay cash.
so i paid cash. one week i follow up with hotel they said not yet received. once i back to bank they confirmed that hotel received the payment. i sent many communications there is no reply from hotel side

6.8 Good - Yen 06-02-2025

Review: its quite noisy and the room is
quite small. furthermore, it has no place for parking

10.0 Clean comfortable room with a helpful and friendly staff. Great location. - Lowrance 15-01-2025

Positive points: Location & price.

Negative points: No window.

10.0 Exceptional - Duc 31-01-2025

Review: Overall very good.

3.0 Good place to go if you don’t like sleeping - Max 02-01-2025

Positive points: The service was decent.

Negative points: It was very noisy, making it hard to sleep. The first night in particular, the room opposite us (which seemed to be rented out on a permanent basis) was making lots of noise until 2 am and then again at 7am. This meant we only got 5 hours sleep. They then moved us to the bottom floor, which was better but still noisy. The other aspects of the hotel was okay but nothing special. If you want to go, I recommend avoiding the top floor and bottom floor rooms.

10.0 Exceptional - Hà 21-01-2025

Review: Ksan sạch sẽ, nvien thân thiện, địa điểm trung tâm

10.0 Beautiful and I would love to come back and visit! - Layton 22-12-2024

Positive points: The staff were wonderful!

Negative points: Nothing. Everything was great!

2.4 Staffs and cleanliness. - Chotiros 02-01-2025

Review: The first bad impression that girl from reception slept on the sofa. I have to wake her up. So terrible. The next day no clean the room. The second day ask reception to clean our room, they still do nothing until we came back at midnight. We called the manager and he said he will do something but no response from him until now. very bad impression and no coming back again for sure. We stayed on Dec27-29, 2024.

7.0 Good stay in nice location - Mohammed 20-12-2024

Positive points: Location

Negative points: Room size

10.0 Worth it - Anh 01-12-2024

Review: You are a warm and lovely employee.

7.0 Good - Lauren 18-12-2024

Positive points: Comfy clean beds and clean room and bathroom.

Negative points: Hot water in the shower went after 2 mins so it was cold

10.0 Exceptional - Thuy 23-02-2025

Review: Các bạn lễ tân rất thân thiện , địa điểm tiện lợi đi các nơi như phố cổ , cà phê đường tàu , phố tống duy tân . Phòng sạch và đẹp

9.0 Great location, nice clean rooms, lovely staff - Maryam 12-12-2024

Positive points: Great location. Was really easy to walk to all the main places in Hanoi. The girl at reception was so lovely and helpful!

Negative points: My room didn’t have a window and that wasn’t stipulated at the time of booking

4.4 Acceptable - Hien 15-02-2025

Review: Phòng rất ẩm thấp và hôi. Không có cửa sổ nên rất bí. Đồ đạc trong phòng rất cũ kỹ

10.0 Exceptional - Abuholla 08-12-2024

Positive points: The hotel very comfortable and very nice i love this place and the girl very helpful with big smile the location amazing i will come back next time

10.0 Exceptional - Nguyen 01-02-2025

Review: Phòng hơi bé đặc biệt là phòng tắm nhưng cơ bản thì sạch đẹp nên ở cũng thoải mái

10.0 Tuyệt vời - Khiêm 08-02-2025

Positive points: Tôi đã có một kỳ nghỉ tuyệt vời tại Madelise Stardust. Khách sạn có thiết kế sang trọng, không gian ấm cúng và rất sạch sẽ. Phòng rộng rãi, đầy đủ tiện nghi, giường êm ái giúp tôi có giấc ngủ ngon. Nhân viên vô cùng thân thiện và chuyên nghiệp, luôn sẵn sàng hỗ trợ mọi nhu cầu của khách. Vị trí khách sạn thuận tiện, dễ dàng di chuyển đến các điểm tham quan. Đặc biệt, bữa sáng đa dạng và ngon miệng. Tôi chắc chắn sẽ quay lại đây khi có cơ hội