Verdure Lotus Luxury Cruise

Điểm cộng: We were in contact with the Lotus Verdure representative on Whatsapp even before the commencement of the cruise. He provided basic schedule information and were available to answer any questions. This for us was a big perk, as it was our first time on an overnight cruise in Vietnam. So, my first thank you goes out to Huy Phan, who was instrumental in making us feel at ease even before we boarded and even checking on us regularly during the cruise.

When arriving at the departure lounge Phuong took care of all our questions, concerns and payments for the cruise. (Please remember the 3.5% bank fee if paying by card) Thereafter we met our cruise manager Loi and ventured out on the waters of Halong Bay with a smaller tender towards our house on the water for the next couple of days. (Stick with your cruise manager, there are multiple arrivals and departures from the terminal, it’s easy to get on the wrong tender)

Upon arrival the crew were waiting for us on the stern and bowing in greeting. This is an older remodeled cruise ship with vintage touches and wooden accents, non of that perspex stuff, which for me adds to its charm.

There were so many things to love about this cruise:
1. Loi, the cruise manager, that man is literally everywhere and does all things. From running around and organizing schedules, to taking the odd drink order, handling guest queries, trying to tame unruly children of entitled parents to checking details on a decorated table. This man deserves a raise, an assistant and heaps of respect.
2. To all the staff, thank you for your exceptional service, you made us feel welcome and catered to our every whim. I have to make special mention of Vu Phuong, Ken, the strong and silent bartender lady who pours the best cocktails and the kind squid-fishing young man. Even Ben from a sister cruise providing support as our tour guide, despite not feeling his best on the day.
3. The organization and efficient schedule keeping.
4.

Điểm cộng: Like the friendly staff and the manager loi was very helpful .

Điểm cộng: The view from the vessel was absolutely breathtaking. We had the opportunity to experience a variety of activities that allowed us to truly immerse ourselves in the beauty of Vietnam's nature. Overall, we were very satisfied with our stay.

Điểm cộng: Rooms and staff friendliness.

Điểm cộng: Fantastic amenities! The rooms were incredibly spacious and the entire boat was well-kept and very comfortable.

Điểm cộng: good choiche for family

Điểm cộng: Fantastic Stay & Experience.The staff are very helpful.

Điểm cộng: Nhân viên nhiệt tình , thân thiện