Grand Mercure Danang

Lot A1 Zone of the Villas of Green Island, Hải Châu, Da Nang, Vietnam

Hai Chau, Da Nang - 1,4 km to center

Hai Chau

Updated on 28/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:00

Reviews

8.5

Review Score

Has 1070 reviews on Agoda

Độ sạch sẽ - 9.0

Tiện Nghi - 8.8

Vị Trí - 8.5

Dịch Vụ - 8.5

Chất Lượng Phòng - 8.5

10.0 Khách sạn sạch, đẹp, vị trí tốt - Trang 01-02-2025

Review: Hài lòng khi ở với gia đình 3 đêm. Khách sạn tinh tế khi xếp hai phòng cóthể mở sang nhau cho bố mẹ và con cái.

9.0 A few nights in Da Nang to spend New Year after Christmas in Phu Quoc - Elaine 06-01-2025

Positive points: The club lounge and the staff there were excellent. The staff were friendly, efficient , helpful.
The reception staff responded to requests and resolved issues promptly and with polite efficiency.
The New Year’s Eve dinner was superb, with a wide selection of delicious buffet food and it was very good value for money.
We were moved to a suite for our last two nights , which was beautiful, with fabulous views of the river

Negative points: The hotel was advertised on Booking.com as a five star hotel, but I felt our room was not what I expected from 5 star.
The furniture was scratched and dated.
The only drinking glasses available were in the bathroom so we had to request extra glasses .
I was surprised at the limited supply of toiletries- no body lotion (although this was provided in the suite)
We had to have an engineer to fix the television every day as it either wouldn’t work, or went off altogether while we were watching it. On our fourth day , the engineer came to the room four times to fix it! That’s when we were upgraded to a suite.
The location on the river was good, but this meant it was quite a walk into town, though the shuttle service was good.

9.6 Excellent service - Linda 28-01-2025

Review: My husband and I stayed at the Grand Mercure Danang for 17 nights. The service was excellent. We never wanted for anything. The only thing that could be better is that the food in the ground floor restaurant (La Rive Gauche) was hit or miss, although the breakfast buffet was always wonderful.

8.0 Very relaxing break - Arthur 05-01-2025

Positive points: All the staff were very helpful and service was excellent

Negative points: It was a little remote, from the beach and tourist areas, but on the plus side that made it nice and quiet

10.0 Good value for money, the best staff - J 26-11-2024

Positive points: The hotel staff is very accommodating, from check-in to check-out. They even helped us where to get the good pho in Danang and also gave us some tips where to eat good local food in Hoi An. And also, the hotel coffee is the best! I will definitely come back again. Thanks a lot!

10.0 Will revisit - Kah 08-01-2025

Review: This hotel was recommended by my colleague. So I booked here, overall breakfast are great. The staffs are very helpful and can help you to make taxi booking. We stay during the Easter day, there is a special program for kids "egg hunting" which my son likes it so much.

Will definitely revisit this hotel if we come to Danang again.

10.0 Value for what you pay - Sn 16-10-2024

Positive points: Nice and helpful staffs

Negative points: Main lobby, hallways to the room and especially hall at elevator , need more AC

2.0 Do not book if you don't want your money to be wasted - Arben 19-12-2024

Review: Bad experience with this hotel. Don’t be one to experience the same

8.0 Great value 5-star stay with amazing river views - Katherine 28-09-2024

Positive points: For a 5-nights stay, we got treated like VIP’s from the moment we checked in to our departure. Staff were friendly without being over-bearing. Great views from our 21st floor river facing suite with amazing day and night views. Suite was surprising large, with 2 toilets, separate AC controls for lounge and bedroom. Access to the Executive lounge for breakfast and evening canapés and drinks. Nepresso compatible machines made the stay complete for my husband.

Negative points: The highly advertised Seafood BBQ buffet on Friday evening was a bit underwhelmed. Quality of food was average - but understandable considering the cost.

3.6 Not worth it - Arben 19-12-2024

Review: Not much food choices…

Charging me of used laundry bag. Ridiculous!

The only hotel that charges the guest when using the laundry bag.

9.0 Very ameniable, comfortable, hygenic & well located. - Frederick 11-08-2024

Positive points: Room great. Food selection excellent. Staff friendly & experienced. Handy location. Wonderful time.
.

Negative points: All good.

8.0 Very good - Matthew 02-08-2024

Positive points: Close to airport and dragon bridge. Easy walk into the markets.

Negative points: Showers weren't very hot, bed was pretty firm.

10.0 Exceptional - Hardik 10-11-2024

Review: Very nice and clear service and hospitality

3.0 Not again - Deepali 12-07-2024

Positive points: Location and breakfast

Negative points: Ill mannered and rude Staff at reception, too time taken for check in and check out, uncooperative staff at the front desk

10.0 Value for money - Erick 05-10-2024

Review: Staff were friendly.

3.0 Pathetic Customer Service - Deepali 10-07-2024

Positive points: Only the location and breakfast

Negative points: The check in and check out - very time consuming, staff very rude, uncooperative, and not welcoming at all - they have got to understand that they are in service industry so the hardware is important (thats is the building location etc) but the software - the people who attend you, the kind of service they render, how they make you feel in a hotel room away from the comfort of their homes matters the most - the certainly can do with some training I this area - especially the front desk staff - no smile, no welcome as if guests are burden for them! Not coming again / neither suggesting to anyone!

10.0 Reasonable price - Erick 29-09-2024

Review: Staff are friendly

10.0 LOCATION/PROPERTY/ENTIRE STAFF/ALL GREAT// AN OASIS TO GET BACK TO AFTER SIGHT SEEING - Christopher 20-03-2024

Positive points: THE MANAGER DAVID COYLE OFFERED US AN UPGRADE ON 21 ST FLOOR FOR BREAKFAST AND EVENIING TEA. THE MANAGER AND HIS STAFF WERE DELIGHTFULL

Negative points: EVERYTHING AT THE HOTEL WAS TO OUR LIKEING

Location

Địa Điểm Gần Đây

Airports

  • Da Nang International Airport (DAD) : 2.9 km 8 min drive
  • Phu Bai International Airport (HUI) : 68.4 km 1.8 hour drive

Public transportation

  • Da Nang Railway Station : 3.2 km
  • Da Nang Central Bus Station : 5.8 km

Hospital or clinic

  • East Meets West Dental : 800 m

Shopping

  • Han Market : 2.4 km

Convenience store

  • On-site :

Popular landmarks

  • Da Nang Museum of Cham Sculpture : 1.4 km
  • Dragon Bridge : 1.4 km
  • Da Nang Catheral : 2.1 km
  • Han River Bridge : 2.2 km
  • My Khe Beach : 2.4 km
  • Non Nuoc Beach : 5.9 km
  • The Marble Mountains : 6.4 km
  • Lady Buddha : 7.8 km
  • Son Tra Mountain (Monkey Mountain) : 9.2 km
  • Ba Na Hills : 26.2 km

Nearby landmarks

  • Danang Bazaar : 500 m
  • Tulip Brewery : 520 m
  • Club99 : 650 m
  • Suoi Hoa : 740 m
  • East Meets West Dental : 800 m
  • Công viên sông hàn : 830 m
  • Sun Wheel : 890 m
  • Sun World Danang Wonders : 900 m
  • Benh Vien Ngoai Khoa Nguyen Van Thai : 910 m
  • Phòng khám ACC Đà Nẵng : 970 m