Emissary Central Hotel & Spa

22/5 Hang Voi Street, Ly Thai To Ward, Vietnam

Hoan Kiem District, Ha Noi - City center

Hoan Kiem

Updated on 28/06/2025

Check in / Check out

  • Check in time 14:00
  • Check out time 12:00

Reviews

9.2

Review Score

Has 5762 reviews on Agoda

Độ sạch sẽ - 8.6

Tiện Nghi - 8.2

Vị Trí - 8.0

Dịch Vụ - 7.5

Chất Lượng Phòng - 7.9

9.6 Location was a little weird. - Wes 13-02-2025

Review: Location in the city was great. On arrival we were a bit surprised that we went down a small side street. One that vehicles can’t go down.
Breakfasts were okay…the omelettes were good.
The airport transfer was great. The manager was very helpful getting us on the right bus when we were leaving.

9.0 Superb - Angela 13-02-2025

Positive points: A great 3* hotel in the central area. Easy walking to all the things we wanted to see and do. The staff are very helpful and when we mentioned the noise from another room was too loud they gave us a small discount (even though we hadn’t complained at the time). They booked a car to the airport for us that was cheaper than Grab.

Negative points: The room is quite basic, but we were comfortable and loved the location.

8.8 Excellent - Birjesh 25-01-2025

Review: I will personally not recommend this hotel. But if you are looking in low price, then it can be good.

10.0 A tucked away little gem of a hotel - Anna 13-02-2025

Positive points: Great location and quieter than other hotels as it’s off the main road. The staff couldn’t be nicer and more helpful. They arranged airport transfers and helped with advice on travel and good locations to visit. And the spa was excellent.

Negative points: I can’t think of anything

2.0 Not safe for family - chandni 06-12-2024

Review:

1. We were given a small room, even though we had booked a larger room of 25m².
2. The receptionist informed us that they have not listed their property on Agoda, yet the website displays the property with misleading photos. The room shown online does not exist.
3. We booked for 4 days but left after 2 days due to a horrible experience. We wanted to leave earlier, but the rude hotel staff didn’t allow us to check out after the first day.
4. The breakfast options were very limited.
5. The property is not located on the main road but is down a very narrow 200-meter pathway.
6. The shower only provided extremely hot water. The option for cold water was broken, and despite multiple repair attempts, the problem persisted.
7. This was one of the worst experiences in my entire travel history.
8. I strongly suggest Agoda remove this property from its listings, as it is not worth featuring.
9. Future guests may end up facing the same disappointing experience I had.

10.0 Great stay - Sofia 12-02-2025

Positive points: Good location, the taxi(grab) are very cheap and you can get everywhere. The staff is amazing, so kind. Good breakfast, many options. I totally recommend

Negative points: Nothing

8.4 Cute hotel - maria 04-12-2024

Review: Nice location

10.0 Exceptional - Manoj 11-02-2025

Positive points: All good

10.0 Nice hotel - maria 04-12-2024

Review: Good location

8.0 Very good - Emma 10-02-2025

Positive points: Friendly and helpful staff, lovely breakfast included, spacious room which was very clean.

Negative points: I wanted to try the spa to get my nails done, however didnt see any reviews, so i took the plunge, i would advise to get nails done elsewhere as the standard wasn't great, the price was also slightly misleading.

6.4 A place to rest that's all - nishanth 23-09-2024

Review: Nothing as seen pic is available. The rooms seems to be large saying as 25sq.m. but it is less than 19..! No restaurant. Very limited breakfast. For this price you can find much better options around the place.

8.0 Very good - Claire 10-02-2025

Positive points: Excellent location. Nice room but could have been cleaned better.

Negative points: Very noisy, bring ear plugs!
Staff not friendly when arrived early to leave bags. Asked why I had arrived early and didn’t stay at previous hotel.

8.8 Excellent staffs - James 13-09-2024

Review: The staff members were excellent, each and every one of them. However, the elevator was small and had an unpleasant odor, and I had to change rooms due to some mold on the ceiling. Overall, the one-night stay was satisfactory considering the price.

10.0 Exceptional - Katherine 10-02-2025

Positive points: Amazing staff! Wonderful facilities and everyone was very accommodating as we planned everything last minute. Highly recommend :)

6.8 Trip to Hanoi - Kheong 07-09-2024

Review: Hotel is located about 5-6 mins walk from the main street to center of Old Town.
Room decor is old and not maintained as both the bedsides tables drawers are not working.

10.0 Very enjoyable - Mia 09-02-2025

Positive points: Friendly staff
Clean rooms
Perfect location

Negative points: N/a

10.0 Excellent room and service - Luluk 25-07-2024

Review: Over all is perfect

10.0 Exceptional - Maximilian 09-02-2025

Positive points: The Team is very helpful and friendly.

10.0 Boutique hotel in the heart of old quarter - Maila 15-07-2024

Review: This boutique hotel is situated at the heart of old quarter. Very accessible to all shops,restaurants,spas,cafes and weekend night market. The staff are very friendly and they went beyond your expectations. Rooms are just about the right size and sparkling clean (they service your room daily). We enjiyed our stay here and will definitely recommend it to everyone who are looking for affordable accomodation.

10.0 Exceptional - Theresa 09-02-2025

Positive points: Very nice breakfast and great Location. Very helpful staff

Location

Địa Điểm Gần Đây

Airports

  • Noi Bai International Airport (HAN) : 21.6 km
  • Cat Bi International Airport (HPH) : 93.2 km

Public transportation

  • Hanoi Railway Station : 1.7 km

Hospital or clinic

  • Nha Thuoc Pharmacy : 550 m

Shopping

  • Night Market : 920 m

Convenience store

  • Circle K : 390 m

Cash withdrawal

  • ATM : 600 m

Popular landmarks

  • Old Quarter : 690 m
  • St. Joseph's Cathedral : 730 m
  • Vietnamese Women's Museum : 940 m
  • Hoa Lo Prison : 1.2 km
  • Vietnam Military History Museum : 1.7 km
  • Temple of Literature & National University : 2.2 km
  • Ho Chi Minh Mausoleum : 2.3 km
  • One Pillar Pagoda : 2.4 km
  • Presidential Palace Historical Site : 2.4 km
  • Vietnam Museum of Ethnology : 6.0 km

Nearby landmarks

  • Hanoi Ceramic Mosaic Mural : 140 m
  • Fivimart Aupermkt : 180 m
  • Embassy of Ireland : 180 m
  • Hanoi Young Pioneer Palace : 190 m
  • Hang Dau Street : 240 m
  • Thien Son Plaza : 250 m
  • Do Manh Cuong Boutique : 270 m
  • Thang Long Water Puppet Theatre : 290 m
  • Hong Ha Anh Silk : 310 m
  • Cau The Huc : 340 m