MK HOUSE TENDEAN

Điểm trừ: Nothing

Điểm trừ: - Unlike 50+ other hotels I had ever stayed in, this property was not being so much helpful when I requested to drop my bag earlier before check in hour. rn- While I checked in, the reception was a 30+ yo man who sounded a bit arrogant. He spoke with a tone set like the guest is beneath him. He didn’t even bother to tell the guest that he needed to hold the guest’s ID, he just straightly gave the key + directed the guest how to go to the room. So rude by assuming that the guest will automatically know everything without him telling the guest anything. Even when I asked about the ID, he just answered “retained.” instead of answering nicely like “sorry, I missed to inform you, you can have it back when you check out.” Is he the owner so he feels entitled with such attitude? he could’ve shown at least the bare minimum of being friendly to his guest.rn- There was a leak on the aircon, after it’s turned ON for 2 hours, the water drops keep falling down the floor.rn- The water pressure of the spray gun was too high, it may potentially hurt the guest. Couldn’t decrease the pressure because the shut off valve under the seat didn’t work.rn- The mirror inside the bathroom is already old + dirty, never being maintained properly. You can barely see your own reflection.rn- There were signs of smoking prohibition inside the guest room, but most of their operational staffs could care less + were disobedient. I had to warn 5 different staffs to not smoke near my room. Apparently, they thought if they were smoking 5 meters away from my room, the smoke will stay with them + could never go inside my room.rn- WiFi connection was not truly reliable.rn- You can barely walk back and forth beside your bed, because the position of the TV’s installation was lower, taking pretty much space at the area where normal people walk.

Điểm trừ: Small entrance road, not so clean bathroom, small parking areas

Điểm trừ: The smell of cockroach

Điểm trừ: The water did not hot enough and the TV only have 1 channel that works. But overall it was okay, worth the price.

Điểm trừ: Theres no sign that says the name of the hotel. I walked around the block in the hot weather for 20 minutes trying to find it. They could mention that it's black gates or something. The address is misleading