Grand Thamrin Hotel

Điểm trừ: There was drainage odour if you're close to the floor. Probably H2S.

Điểm trừ: Really thin wall, we can hear people's walking and talking outside our room.

Điểm trừ: - Communication with the staff was horrible, & no one was answering the phonen- They took too long for Check-in & Check-outn- Room was not clean & lacked the essentialsn- room was so smalln- They asked us for deposit despite there is nothing worth the deposit in the roomnOverall it was a horrible experience, & thank god it was for one night

Điểm trừ: Simple room but needs 100K Rupiahs deposit. nNo toothbrush and body soap when check in. nAs a rule, hotel don’t provide hair shampoo (so basic) and slippers.nQuite from BNI City Station for AirPort Express train though Grand Indonesia Mall West Lobby is across the hotel.

Điểm trừ: It was a hassle to use the ironing facilities since we have to go to the lobby to use it. Room was tiny, just enough to walk around and do prayers.

Điểm trừ: I would like to report this hotel after my sunglasses disappeared i went to ask in the reparation about it .. they told me to see the see cc tv you have to wait for 1 hour .. after that the showed me the cc tv after mins because they thought that i will leave since by bag was in the taxi to the airport .. after that after watching the cc tv we came to know the security of the hotel it self he stole my sunglasses and his name is jono they told me if you want your sunglasses you have to wait for two hours nnIF YOU WILL BOOK THIS HOTEL YOU HAVE TO BE CAREFUL BECAUSE THE STAFF MAY STEEL YOUR THINGSnnThank you

Điểm trừ: the toilet is flooded and the towels don't absorb the water

Điểm trừ: They didn’t inform the guests that there is construction going on in that building. I didn’t sleep properly because of noise

Điểm trừ: Single card only to enter the room the second person in the same room can't get second card

Điểm trừ: Staff