Muong Thanh Holiday Hoi An Hotel

Review: Great hospitality

Positive points: We had an amazing stay at this hotel and I’d love to share our experience!

First of all, I must say this was an incredibly positive experience. The hotel staff were exceptionally polite and always ready to assist with anything we needed. My husband and I have been in Vietnam for three months, and this was by far the best service and guest care we’ve encountered.

A special thanks to the lovely chefs and restaurant staff! While the breakfast menu is 90% traditional Vietnamese cuisine (with a small selection of vegetables, omelets, and bread), which might not entirely suit European tourists, they went out of their way to offer bacon and sweets every morning, which we thoroughly enjoyed. The personal touch they provided really stood out.

A huge thank you also to the wonderful ladies at reception. We experienced an issue with the internet in our room, and after calling reception to report it, a technician arrived within five minutes to fix the problem. Their efficiency and attentiveness were truly impressive.

The hotel’s location is also worth mentioning. You can easily get to the beautiful city of Hoi An for just 100,000 VND, directly to the city center—a fantastic perk!

One minor downside, however, was the slow internet. For someone like me who works online, it was a significant inconvenience and forced us to delay our plans for a week.

Overall, we had a fantastic stay and would highly recommend this hotel, especially for the exceptional service and attention to detail. Thank you to the entire team for making our time so enjoyable!

Review: Good value, very nice staffs. Thanks to Thao at reception making our staying comfortable.

Positive points: We had an amazing stay at this hotel and I’d love to share our experience!

First of all, I must say this was an incredibly positive experience. The hotel staff were exceptionally polite and always ready to assist with anything we needed. My husband and I have been in Vietnam for three months, and this was by far the best service and guest care we’ve encountered.

A special thanks to the lovely chefs and restaurant staff! While the breakfast menu is 90% traditional Vietnamese cuisine (with a small selection of vegetables, omelets, and bread), which might not entirely suit European tourists, they went out of their way to offer bacon and sweets every morning, which we thoroughly enjoyed. The personal touch they provided really stood out.

A huge thank you also to the wonderful ladies at reception. We experienced an issue with the internet in our room, and after calling reception to report it, a technician arrived within five minutes to fix the problem. Their efficiency and attentiveness were truly impressive.

The hotel’s location is also worth mentioning. You can easily get to the beautiful city of Hoi An for just 100,000 VND, directly to the city center—a fantastic perk!

One minor downside, however, was the slow internet. For someone like me who works online, it was a significant inconvenience and forced us to delay our plans for a week.

Overall, we had a fantastic stay and would highly recommend this hotel, especially for the exceptional service and attention to detail. Thank you to the entire team for making our time so enjoyable!

Review: Nice place, nice staff, good value

Positive points: The staff and property

Review: We have amazing rooms and they were huge with loads of space. Only thing which I did not like was the hotel after evening switches off all the lights in the lobby swimming pool and even outside the hotel.
They keep all lights off so one would also not understand where the entry is gives a haunted feeling

Positive points: The hotel was so clean and the staff were so lovely and friendly. They greeted us each time we left and each time we returned. The breakfast was fantastic and the chef was so sure our requests were met, when asked if there is anything we would like. He came to our table each morning for a chat and to make sure we were happy. Cu, the Events manager, stopped and chatted each time he saw us, and took interest in our day. The room was an amazing size and so comfortable. We were right across the street from a lovely beach and enjoyed a sunrise swim, and the pool was lovely and refreshing. It is quite a distance from Old Hoi An town, but catching a grab is easy and only 80-100K. Would definately stay there again!

Review: Sạch sẽ, yên tĩnh, tiện nghi.

Positive points: I was not well, but we had a big room with seperate lounge which made it a little eaiser.

Review: Moto parking quite far to the lobby

Positive points: Breakfast had a great variety and staff brought bacon to our table

Review: I unfortunately had a accident where I ripped my shin open. The staff have gone beyond all expectations and even accompanied me to the hospital where I was stitched up.

Positive points: Location

Review: 7:30am the food are out. Not a lot of option. The food are so salty. Mi quãng - they made with the meat from Cao Lầu. It’s completely different taste. Please be respectful to your guests.

Positive points: The location is just perfect. The staff were very friendly and helpful especially Thao. Had an amazing 3 nights there.

Review: We enjoyed a 3 night stay..the staff are so very welcoming and very attentive. Mr Tran Cu was especially helpful and so very attentive! We really enjoyed the kindergarten children visiting with us at the pool area! I would highly recommend this hotel!!

Positive points: Excellent breakfast buffet, the hotel caters to tourists groups, large bus loads of tourists. Nice pool.

Review: The Muong Thanh Hoi An hotel is super, if you want to be a bit away from the centre of Hoi An and appreciate being in a quiet spot close to the beach. It is very well maintained and the staff are really helpful. You can birtow bikes to explore the countryside and to make regular visits to Hoi An centre which is about 6 km away. We stayed for more than two weeks and loved it!

Positive points: Overall, this hotel is a little gem. The pool is fantastic. Just a walk across the road and there is the beach breakfast well I don’t know where to start. There’s so much to pick from and very delicious.