InterContinental Hanoi Westlake By IHG

Review: Good brand name, living up to its standards of facilities and service but location is bit off from touristy area in exchange for tranquility and peacefulness of the lake.

Positive points: Beautiful hotel and view of West Lake. Delicious breakfast. Quiet neighborhood. Wonderful staff.

Review: Thanks for all the staff that made my birthday so special^^ everything was great.

Positive points: Best hotel breakfast I’ve ever had. I stayed at two other hotels in Vietnam and this one had the most quality and quantity especially in cultures.

Review: Great

Positive points: The hotel is kind of an attraction at West Lake. The staff are very accommodating and helpful.

Review: Great

Positive points: Lovely location going out on to the water of West Lake. Beautiful sunset views, great food and beverage choices, and the staff was very friendly.

Review: The service and accommodations are excellent, as one would expect from an Intercontinental. Our overwater room was very tastefully appointed and offered a lovely view of West Lake. Staff were attentive and helpful.

Positive points: The hotel needs renovation very badly , breakfast needs less variety and more quality

Review: The best hotel we have ever come across. The view left us speechless every morning! Staff took hospitality to another level and the in-house massage services put us to sleep! Definitely staying here again whenever in Hanoi.

Positive points: Perfect place to relax, love breakfast

Review: Late check in that need to wait from 4pm to 4:30! No anniversary deco that promised in the email. Free Breakfast paid but staff asked me to pay after the breakfast. Not a 5 star services

Positive points: One of the best hotels in Hanoi, would definitely recommend it.

Review: I will stay again if I visit Hanoi

Positive points: Location, staff, check in & out

Review: Went to a wedding here, it was beautiful. nnThe hotel layout is great.nRooms are bit tirednBathroom was nice.nCustomer service was excellent.

Positive points: Beautiful location, the staff, all inclusive package was worth it.

Review: The hotel seem a bit old, but is a decent place to stay if you prefer to be away from the busy place like old quartet. Quiet and great lake view.

Positive points: Great view nGreat food great service