City Bay Palace Hotel

Review: Mọi thứ ok, nhân viên chu đáo

Review: Receptionists require us to pay for the face tower because we used for removing mascara and foundation

Review: The hotel is very good, clean, and reasonably priced, but the only issue is that the hot water is very difficult to adjust the shower water is excessively hot and can't be controlled by the faucet.

Review: Beautiful room with full amenities, close to tourist attractions and the center.

Review: Good location, fair price, everything was fine except the breakfast didn't have many options

Review: Good location, many shops around. Clean room, friendly staff.

Review: The room is clean and tidy, quite good. The staff is friendly, very close to Ha Long market, and the quality is satisfactory for a 3-star rating!

Review: Near Halong Market and walking distance to the shore view beautiful Halong Bay without having to get on a boat. Very clean and wide streets and more modern shops with a shopping mall nearby.

Review: Room was normal, not so much comfortable

Review: No one at the reception spoke English and they kept our passports until we checked out.
The room wasn’t dirty but also not well cleaned. The window couldn’t fully be closed so we heard all the noises from the streets. As the hotel is located had a bigger street it got noisy by 5 AM in the morning. Breakfast is between 6 AM and 9 AM. When we arrived at 8:30 AM we did not expect everything to be available. Fortunately it was. Unfortunately everything was cold! And they wouldn’t warm it up. The first day the shower was cold and the second day it was boiling hot.
Therefore I would definitely not recommend this hotel!