City Bay Palace Hotel

156 đường L Th nh T ng, Hon Gai Port, Hạ Long, Vietnam

Hon Gai Port, Ha Long - 2,1 km to center

Ha Long

Updated on 28/06/2025

Check-in / Check-out

Check-in Time 14:00
Check-out Time 12:00

Best Price

2 adults / 0 children

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Reviews

Review Score

Has 575 reviews on Agoda

Cleanliness - 8.6

Facilities - 8.4

Location - 8.3

Service - 8.0

Room Quality - 8.3

10.0 Exceptional - Hoang 01-12-2024

Review: Mọi thứ ok, nhân viên chu đáo

6.4 Bullshit - Sang 14-10-2024

Review: Receptionists require us to pay for the face tower because we used for removing mascara and foundation

10.0 The hotel is very clean. - VU 07-06-2024

Review: The hotel is very good, clean, and reasonably priced, but the only issue is that the hot water is very difficult to adjust the shower water is excessively hot and can't be controlled by the faucet.

10.0 Very good - Nghi 05-06-2024

Review: Beautiful room with full amenities, close to tourist attractions and the center.

8.4 Good location, fair price - Bang 13-05-2024

Review: Good location, fair price, everything was fine except the breakfast didn't have many options

10.0 Exceptional - Hà 12-02-2024

Review: Good location, many shops around. Clean room, friendly staff.

10.0 Good - Nhung 02-05-2023

Review: The room is clean and tidy, quite good. The staff is friendly, very close to Ha Long market, and the quality is satisfactory for a 3-star rating!

10.0 Surroundings - CHI 12-02-2023

Review: Near Halong Market and walking distance to the shore view beautiful Halong Bay without having to get on a boat. Very clean and wide streets and more modern shops with a shopping mall nearby.

5.2 Service was not good - YONG 11-02-2023

Review: Room was normal, not so much comfortable

4.0 To much to die, enough to live - Bastian 27-08-2022

Review: No one at the reception spoke English and they kept our passports until we checked out.
The room wasn’t dirty but also not well cleaned. The window couldn’t fully be closed so we heard all the noises from the streets. As the hotel is located had a bigger street it got noisy by 5 AM in the morning. Breakfast is between 6 AM and 9 AM. When we arrived at 8:30 AM we did not expect everything to be available. Fortunately it was. Unfortunately everything was cold! And they wouldn’t warm it up. The first day the shower was cold and the second day it was boiling hot.
Therefore I would definitely not recommend this hotel!