Townhouse Oak J&b Gunung Sahari

Điểm trừ: |T|V not yet on

Điểm trừ: Two issues: 1) Filthy rooms as the sheets are never washed. I guess the local clients do not mind to sleep in unwashed sheets. In my 40 years of travel I have never seen such a disgusting environment including a form of intimidation by the staff to film me and my family when I complained. I was told that this level of cleanliness' is a standard in Indonesia. That speaks for itself as the best tourism promotion material, ever. rnrn2) The hotel has a double pricing policy which they told me Booking.com agrees and condones this type of behavior. Whatever the charge they will post on any site to bring customers in (bait and switch) they will demand the customers pay an additional fee to meet their required minimum fee per room as they see fit. I reached out to Booking.com and they have no problem with that which means the company is aiding and condoning fraud. Also after you check in they will not give you a full refund claiming you broke their contract.

Điểm trừ: At this time (already 3 days) freewifi Hotel not connected to internet because something need to fix. Freewifi Hotel is Important. So hopefully Internet freewifi Hotel can connect again soon by expert. TV also suddenly not have signal and need to repair signal soon so can enjoy TV again.

Điểm trừ: So diry

Điểm trừ: Extra fees within check in and extension