H Avenue Hotel Dongdaemun Sungshin

Điểm trừ: The room is very small, bathroom was not clean and the roof was leaking , there is no ironing service

Điểm trừ: For starters, the check-in time is 8pm which is pretty absurd and they are not flexible about this. Apperamtly it is because the hotel was also working with “hourly rates” as well. Don’t think anything bad about that but this is the way it was. No room has a safe or a working safe. The room descriptions are in accurate about the safe and wardrobe. They changed my room but the bigger one they provided was also not equipped with a working safe and they couldn’t solve the problem for 3 days. Quite incompetent approach! The staff barely speaks English. They try to help but when they are hopeless, they won’t try to talk to you anymore. I find it pretty rude! Overall that was a bit of disappointment for a hotel advertised as such.

Điểm trừ: Late check in. Bed sheets are not changed after each guest

Điểm trừ: Room is a bit small, bed was too soft so it wasn’t comfortable. My check-in time is 8 pm and no early check-in option available!! Please check your check-in time before you book the room.

Điểm trừ: The only things I didn’t like were aesthetic things like the exposed cement on the ceiling and the the color of the toilet seat that made it look well used, and the fact that the bathroom was a wet bathroom. However, these are mostly personal preference.