GRAND CITITEL Hanoi Hotel & Spa

Đánh giá: Hotel is tucked in a narrow alleyway between 2 buildings and not visible from the main road. Stayed only 1 night. Staff was friendly and willing to help. Room is clean & comfortable. However, amenities such as laundry bag are chargeable.

Điểm cộng: Modern, very clean and cozy.

Đánh giá: 1. Gave early checkin after 1 hour wait even paid extra for early checkin and mentioning multiple times.
2.No welcome drinks as mentioned in booking,even I have to ask them for water.
3. Hotel inside a street,No view at all even for city view
4. Lack option for veg people
5. No jet in toilets
6. Staff is good,took care of luggage after chckout

Điểm cộng: The location was perfect.

Đánh giá: I love the staff and facility with a price.

Điểm cộng: Excellent location close to everything and super quiet back off the road

Đánh giá: Value for money

Điểm cộng: Well located. Modern clean and spacious city view room.
Excellent breakfast.

Đánh giá: Hotel staff is very polite. They will try to help you always. We also took their spa service which was good

Điểm cộng: Friendly and welcoming staff.
They are courteous and always want to help with a big smile.

Đánh giá: We stayed at the hotel for 4 nights. The room was a good size, the bed was very comfortable and the bed linen is good quality. We had breakfast every day and it was very good with lots of choice. There are choices for both Western and Asian tastes including cereal, bread and croissant,rice, fried vegetables, congee and noodles. Eggs and omelette are also made to order.
The best part of the hotel is the staff. They are friendly, helpful, knowledgeable and very professional. The hotel is situated on a tree lined road in the old French Quarter so it is easy to walk the neighbourhood and discover all the small side streets, parks and small cafés. Hoan Kiem lake is just an easy 5-20 minute walk and a lovely area to go for a walk, dinner or onto the night market at the weekend. I hope I get to say at the Grand Cititel Hanoi Hotel and Spa again one day soon on my next trip to Hanoi.

Điểm cộng: Good and quite location. Great breakfast

Đánh giá: Friendly and helpful staff delicious breakfast buffet, often changing some daily, with Western and Vietnamese style good location with quiet room as requested.

Điểm cộng: Great located, friendly staff (special regards to Alex in the Tourism Bureau!), nice breakfast!

Đánh giá: Surprisingly modern for a hotel in Old Quarter Ha Noi, at a very reasonable price. I have a spacious room which is also a rare feature in Hanoi. Just wish there are more hook to hang towels and shelves in the bathroom for toiletries kit. Breakfast however is very basic.
But overall I enjoyed my stay and would recommend this hotel considering its reasonably price and location.

Điểm cộng: Exceptional welcome at Reception. The room was spotless, best shower I've had in Vietnam. Location is excellent and close to main attractions.

Đánh giá: Great value for money!!

Điểm cộng: Modern, comfortable and clean room, despite it being very small

Đánh giá: A home away from home.....highly recommended

Điểm cộng: So conveniently close, quiet and walkable to many attractions. Comfortable and clean bedding and good shower pressure. Lots of variety in the daily breakfast which has some different selections every day during our 3 night stay. Offered good recommendations to attractions and local cuisine. Professional, friendly and helpful staff who go out of their way to make my birthday stay a memorable experience.