Shanaya Resort Malang

Review: Kamar bagus, bersih ... pemandangannya bagus, makanan enak ... staff agak kurang terlatih menghadapi tamu yg antri karena musim liburan dan membuat tidak nyaman. Semangat ...dan tingkatkan ya

Positive points: We really enjoyed our stay here. The place is still full of nature. The staffs were super friendly and they really care for their customers. For example, I actually didn't asked for a king sized bed assuming that we are a couple and would prefer to sleep on a king sized bed. I really appreciate their careful attention. The facilities were great. They had lots of swimming pool to choose from, a big playground for kids to play, reflexology and spa and more. However this resort has a few flaws. One of them was there was no place for us to dry our wet clothes which I think a lot of people need seeing how many people I saw hanging their clothes on the tree branches 😅

Review: Room clean and everything ok bed comfortable and toilet clean

Positive points: The serenity and clean air. Birds are still chipping in the morning.

Review: Room clean. Bed comfortable and toilet clean. Staff friendly and nice

Positive points: Resort with Great Landscape and many fascilities. There are private pool and public pool with playground too. Super clean and comfortable room.

Review: Cocok banget buat short escape. Ga terlalu jauh dr kota Sby. Dg fasilitas yg lengkap bgt, apalagi kalo bawa bocil, pasti senang bgt. Ada naek kuda gratis, playground, kolam renang, bebek, kolam ikan, domba. Tp mgkn buat type glamping kurang cocok sih kalo buat balita.

Positive points: Room was unique, employees were welcoming, service was splendid.

Positive points: The area was nice. Helpful staffs.

Review: Mantabh

Positive points: We having so much fun during our stay ,beautiful landscape and nice staff. Derinitely come back

Positive points: Super beautiful property, staff was super friendly!

Review: Its a great place to look, so many spot to taking picture, have proper children playground, many swimming pools, staf very friendly, good foodnBUTTTTTTTnim not recommend for family with baby because the sound of local people prayer is so loud, and its five times a day, so your baby can not sleep in that time or feel surprise and cry. The sound is so loud litterary super loud

Positive points: It is tranquil, near to the river and having alot of garden.

Review: Bedsheets were not changed. No pesticide spray was done - unit has ants crawling on bed, ceilings and walls. Shower area drainage was completely blocked resulting flood when showering. Happened in the 2 units not just the one.nnStaff was very kind to upgrade us to a villa. Villa is big, but the sink drainage had problem too. Water running out from the pipe to the floor. right above the bed, the ceiling was leaking with water dripping.nnManagement was very friendly and listened to our feedback and gave us complementary breakfast the next morning.nnThe resort was really nice but poor maintenance and lack of quality inspection on their villas/ units. Hope the management can pay more attention to this.nnWe were very disappointed with the experiences. On the first night we slept at 2 AM due to our request to be moved to a different unit/ villa.nnI have to comment the staff are friendly, very accommodating too.

Positive points: The uniqueness of the architecture

Review: Lokasi bagus dengan view pagi yang menariknHarga oknPelayanan baik dan ramah, order makanan saat hujan pun tersaji baik serta rasa makanannya enaknFasilitas baik dan memadai, membawa abak kecil banyak aktivitas yang dapat dilakukan dan berbeda setiap hari.

Positive points: Very nice staff. Restaurant food was tasty with really good fresh juices. The glamping area looks really special.