Novotel Hanoi Thai Ha
2 Thai Ha Street, Dong Da, Hanoi, Vietnam
Dong Da, Ha Noi - 2,9 km to center
Updated on 29/06/2025
Check-in / Check-out
View more +9
Reviews
Review Score
Has 924 reviews on Agoda
Cleanliness - 9.2
Facilities - 9.0
Location - 8.9
Service - 8.7
Room Quality - 8.9
Review: Great hospitality and very helping staff specially Ms Thao.
Positive points: Location superb
Negative points: Nothing
Review: Thank you
Positive points: As expected, it was clean, comfortable, easily accessible and the staff were very pleasant. The breakfast was very good and every Asian cuisine was represented besides the normal English breakfast.
Negative points: Everything was perfect
Review: according to hotel request, i deposited 3,000,000 vnd. after checked out, i used a bottle of water. They said the refund will a bite late. i checked out on Apr 29,2025 until now still not get my refund.
Positive points: Clean & Spacious Room
Negative points: They took around $600 deposit for the stay and it took forever to be returned to the customer. Anyone who have intention to stay at this hotel must be careful of their return process while checkout.
Review: Quite disappointed for a 5 star hotel. On my last day the AC suddenly leaking. Breakfast is standard, but wish that for a 5 star hotel, could been better (at least a coffee with proper coffee maker) . The room was nice. However sound proof need to be improved, i can easily hear people talking in the hallway. The door lock , is only by card, it didn’t feel secure, wish that there is also a manual door latch.
Positive points: The rooms were very nice. And the restaurant offered fabulous breakfast.
Negative points: Too far from the Old Quarter.
Review: Overall ok place to stay, though traffic noises and honking can be heard even at like 2am or 6am. Premier lounge was a little disappointing and underwhelming, just go for a standard room without lounge access
Positive points: Everything was as good as you can expect from a high quality hotel.
Negative points: I booked the property at a late hour (around 21.00-22.00) and my booking was not available at their system immediately, so I had to wait more than an hour to check in my room. The staff was helpful but they should solve this issue for future late bookings.
Review: Pros: strategic location. Nearby to all my work purpose location. nCons:n- bad customer service. Receptionist always engaged.n- late room service.n- bathroom door not working despite fixed by worker.n- no good selection for breakfast. Everyday same. n- room lighting so dimn- pillow very thin.
Positive points: Excellent service and happy hours
Negative points: Need a regular supply of bottled water, 2 per day was not enough
Review: This trip is incredibly exciting and fantastic for couples in love!
Positive points: they was upgraded my room without fee. so friendly, cleanness.
Review: we got a good stay at novotel and didn't know that we got a really huge room, they got cooking tools, washing machine and full on fridge!
Positive points: Everything
Negative points: Nothing
Review: Convenience to travel,
Positive points: Facility within room. Comfy bed and every appliance are great within room.
Negative points: i think everything is good with the hotel.
Review: Agoda travelers are treated differently from other travelers or guests who have booked directly.
Positive points: Definitely value for money. Good hotel, nice buffet, nice room very big in general standards. The bathroom is also big. nThe service of the people is amazing
Negative points: The location is not the best. Outside old quarter and in a noisy traffic intersection. If you like a quiet room you need a high floor room, then the situation improves
Location & Nearby Places
2 Thai Ha Street, Dong Da, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Food & Dining
- Poolside bar
- Breakfast restaurant
- Breakfast
- Kitchen
- Coffee shop / Tea house
- A la carte restaurant
- Buffet breakfast
- Restaurant (lunch)
- Bar
- In-room breakfast
- Coffee shop
- Restaurant (dinner)
- Restaurant
- Kitchenette
- Dessert restaurant
- Kids' meals
- Salad restaurant
- Buffet restaurant
- Vegetarian restaurant
- International restaurant
Transportation
- Airport shuttle
- On-site parking
- Free parking
- Taxi service
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Amenities
- Free bottled water
- Audiovisual equipment for special events
- Express check-in/check-out
- Non-smoking rooms
- Gift/souvenir shop
- Food delivery
- Invoice provided
- 24-hour check-in
- Dry cleaning
- Meeting room
- Cable/satellite TV
- Laundry service
- Safe
- Daily housekeeping
- Elevator
- 24-hour front desk
- Medical services
- Luggage storage
- Meeting/banquet facilities
- Smoking area
- Currency exchange
- Cashless payment service
- Accessible by elevator
Entertainment
- Kids' pool
- Hot tub
- Massage
- Steam room
- Swimming pool
- Outdoor pool
- Pool with a view
- Fitness center
- Kids' club
- Spa/Sauna
- Spa
Languages Spoken
- Korean
- French
- Russian
- Spanish
- Chinese (Mandarin)
- English
- Vietnamese
- Japanese
