Novotel Ha Long Bay Hotel

160 Ha Long Road, Bai Chay Ward, Hạ Long, Vietnam

Ha Long - City center

Ha Long

Updated on 28/06/2025

Check-in / Check-out

  • Check-in Time 14:00
  • Check-out Time 12:00

Must-see activities in Quảng Ninh

Reviews

8.3

Review Score

Has 1809 reviews on Agoda

Cleanliness - 8.6

Facilities - 8.6

Location - 8.6

Service - 8.2

Room Quality - 8.3

10.0 Exceptional - Hoang 24-03-2025

Review: My family did enjoy our stay here. Please keep up the good work!

7.0 Very good - Evans 31-01-2025

Positive points: The staff were really friendly and helpful.

Negative points: My room was noisy but I was able to change it, the spa was not open due to the storm in September , however this wasn't made known at time of booking. Food was okay but not great for a 4 star hotel .

10.0 Exceptional - gaurav 21-03-2025

Review: Excellent staff.. good location- clean and spacious rooms.. value for money

9.0 Excellent - Timoleon 29-12-2024

Positive points: Excellent service

10.0 Nice - phương 16-03-2025

Review: Affordable price with good amenities and friendly staff. Should stay here guys

9.0 Excellent - Yvonne 30-11-2024

Positive points: Good value
Swimming pool
Wonderful breakfast buffet
Clean, comfortable
Helpful staff

9.6 Wonderful - Francis 01-03-2025

Review: Love the space, food and sophistication of this hotel. Rooms offered space and we'll being feeling. And the prices were for once in htls great 👍

9.0 Excellent - Đang 29-11-2024

Negative points: It would be better if I had been given instructions on how to use the key card to open the door, I struggled with this and ended up having to call for help from the hotel staff.

10.0 Amazing experience - Arjun 25-02-2025

Review: Amazing hotel and experience. Best location to explore Halong. Sunworld Park is within walking distance. Cruise pickup is also nearby

10.0 I stayed 1 night , slept well , - Hang 13-10-2024

Positive points: Good service

Negative points: There is no toilet gun

9.6 Exceptional - Tô 12-02-2025

Review: The staff are super nice and pleasant to work with. The hotel staff responded quickly to our queries and took action right away. The location is good and convenient to move around Ha Long. It is highly recommended to stay here if you plan to take few days to explore Ha Long.

4.0 The staffs at reception, breakfast area and the bar area gave a good & fair service. I would not recommend and defin - E 30-07-2024

Positive points: Location is good.

Negative points: The hotel is not worth 4*, it’s very old and needs a proper refurbished.
The swimming pool and surrounded area are old, not hygienic, does not feel safe for young kids.
The room is not clean properly, full of dirt on furniture. The bathroom towels are very old.
The breakfast is very basic, average level, definitely is not worth 4* hotel.

7.6 Have to try - HồngPhát 04-02-2025

Review: Good

6.0 Average won’t choose Novatel again - Michael 04-07-2024

Positive points: Good location and fairly clean

Negative points: Staff unable or refused to speak any English making communication difficult which I expected better for an international hotel. Breakfast food quality poor

9.2 Exceptional - Vy 02-02-2025

Review: The room design was nice, and the staff was very friendly and helpful. The breakfast was good but I recommend going outside for other meals. The hotel is located right next to the centre area, which is great. However, the facilities were kind of old and not really eye-catching in my opinion. Still worth the price, though.

8.0 Very good - Thi 04-07-2024

Positive points: The hotel view is good, straight to the sea and close to Sun park

Negative points: The sound from beach bars is so loudzy at night, only off after midnight. If you look for a quiet place to stay then this hotel is not the choice

10.0 Exceptional - Yan 02-02-2025

Review: 房间景观很好,面向大海,可以在房间看日出日落,早餐也很丰富

1.0 not worth the money. - Phạm 12-06-2024

Positive points: Nothing.

Negative points: -everything is too old.
-window is broken.
-room is too small and not clean at all.

7.2 A decent stay - Zayyar 28-01-2025

Review: Even though we changed location due to personal preferences, this is a nice place and the staffs were very friendly and accommodating.

7.0 Very good - Dinh 21-05-2024

Positive points: Easy to go, enjoy bay and place, go view

Negative points: Too noise for family

Location

Địa Điểm Gần Đây

Airports

  • Cat Bi International Airport (HPH) : 36.0 km

Public transportation

  • Halong Train Station : 4.1 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long : 3.0 km

Shopping

  • Bai Chay Commercial Center : 1.4 km

Cash withdrawal

  • ATM on-site :

Popular landmarks

  • Bai Chay Bridge : 2.7 km
  • Dong Thien Cung : 5.1 km
  • Dau Go Gotto : 5.4 km
  • Hon Ga Choi Island : 7.0 km
  • Soi Sim Island : 11.8 km
  • Sung Sot Cave : 13.0 km
  • Luon Caves : 15.5 km
  • Cua Van Fishing Village : 18.0 km

Nearby landmarks

  • Quảng trường Mặt Trời : 380 m
  • Castaway Island : 440 m
  • Bai Chay Beach : 580 m
  • Núi Bãi Cháy : 750 m
  • Sun World Ha Long Complex : 880 m
  • Sun World Ha Long Park : 940 m
  • Dragon Park : 950 m
  • Ha Long Queen Cable Car : 950 m
  • Viewing Tower : 1.1 km
  • BoMi Mart : 1.2 km