Grand Mercure Hanoi
9 P. Cát Linh, Ba Dinh, Hanoi, Vietnam
Ba Dinh, Ha Noi - 0,9 km to center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 988 reviews on Agoda
Cleanliness - 9.6
Facilities - 9.4
Location - 9.1
Service - 8.6
Room Quality - 9.1
Review: We stayed for around 4 days and the best word to describe is beautiful nThe room was truly exceptional and the stay was made extremely enjoyable by some super staff who made the experience relaxed and very pleasant. nBreakfast is amazing and super delicious with a great room service offering a grey range of tasty food
Positive points: The hotel is amazing specially compared to other hotels in city.
Review: Amazing hotel, great staff and facilities. The food was incredible - everything was a 5 star experience. I highly recommend the grand mecure in Hanoi, I did not want to leave
Positive points: Location, cleanness, new, staff are welcome, friendly, attentive..
Negative points: I like to come back to Hanoi and stay in this hotel next time, like traditional furniture, solid wood, lacquer, wood floor, cleanness. comfortable bed, ... convenient location, not far from the center bu
Review: Brilliant hotel…a real treat in the bustling city of Hanoi . Great ambiance….great design, great attention to detail. Wish I had more time
Positive points: great staff
Review: The hotel is clean and modern. Good design and location. The staffs are friendly and attentive.
Positive points: Unique design with awesome services!
Negative points: None
Review: Great place to stay, when you are in HN
Positive points: Clean, beautiful, great facilities , quiet nStaff was very helpful with any request we had
Negative points: A little far from the old quarter, so most of the time we used Grab to get there
Review: Location is nice, while it is a bit far from the old quarter area, you can easily book grab to go anywhere. Was a bit disappointed with the room and even the amenity kit lacks a few things (no razors, etc.). Deluxe room (king bed) does not have a bathtub. nnYou can order room service through the tv or through phone. Prices are reasonable.
Positive points: Great location and super helpful, welcoming staff. The room was freshly decorated and very comfortable.
Review: 2kms away from the main attraction. Lovely property.
Positive points: Amazing hotel with amazing staff and great food
Review: One of the best hotels I’ve ever stayed at - a tranquil haven in Hanoi. The room was stunning, breakfast was perfect (one morning I asked if they had any mango and they went out the hotel to purchase some for me!), service was great. A little out of the main touristic area of Hanoi but wasn’t inconvenient.
Positive points: Grand Mercure was a great hotel to stay in for a holiday in Vietnam. The architecture and layout were very stylish and top tier. The food options were very good and the service from the hotel workers were exceptional.
Negative points: N/A
Review: I would recommend this place to everyone travelling with family or solo. Close to all tourists attractions.
Positive points: Staff were friendly and accommodating nRoom was beautifulnFood was excellent
Positive points: Everything was great. The employees were very welcoming and friendly nThey get us free arrangements for our marriage anniversary. nIt is only 20 minutes of enjoyable walk to city center.
Negative points: Nothing, but breakfast prices can be a little cheaper
Location & Nearby Places
9 P. Cát Linh, Ba Dinh, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Amenities
- Shared lounge/TV area
- Cable/satellite TV
- Audiovisual equipment for special events
- Laundry service
- Safe
- Meeting room
- Outdoor special event venue
- Daily housekeeping
- Elevator
- 24-hour front desk
- Luggage storage
- Smoking area
- Medical services
- Cashless payment service
- Meeting/banquet facilities
- Free bottled water
- Currency exchange
- Express check-in/check-out
- Non-smoking rooms
- Rooftop area
- Food delivery
- Conference room
- Invoice provided
- 24-hour check-in
- Dry cleaning
Entertainment
- Swimming pool
- Outdoor pool
- Steam room
- Pool with a view
- Ticket service
- Karaoke
- Fitness center
- Spa/Sauna
- Spa
- Kids' pool
- Hot tub
- Golf course (on site)
- Massage
- Pool facilities
Languages Spoken
- Chinese (Mandarin)
- English
- Vietnamese
- Japanese
- Korean
- French
- Chinese (Cantonese)
- German
Food & Dining
- Bar
- In-room breakfast
- A la carte restaurant
- Western restaurant
- Coffee shop
- Restaurant (lunch)
- Restaurant
- Restaurant (dinner)
- Full American breakfast
- A la carte breakfast
- Chinese restaurant
- Kids' meals
- Alcoholic beverages
- Dessert restaurant
- Salad restaurant
- Asian restaurant
- Asian breakfast
- Buffet restaurant
- Poolside bar
- Breakfast
- Breakfast restaurant
- Vegetarian restaurant
- Coffee shop / Tea house
- International restaurant
- Buffet breakfast
- Western breakfast
Transportation
- On-site parking
- Free parking
- Taxi service
- Airport shuttle
Internet Access
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Free Wi-Fi in all rooms!