Four Points by Sheraton Jakarta, Thamrin
M.H. Thamrin Street Kav 9, Thamrin, Jakarta, Indonesia
Thamrin, Jakarta - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 2279 reviews on Agoda
Cleanliness - 8.9
Facilities - 8.9
Location - 8.5
Service - 7.7
Room Quality - 8.3
Review: Excellent location, located in the centre of Jakarta, walking distance to Sarinah Department Store, Plaza Indonesia, Grand Indonesia mall and Thamrin City. nnThe staf are ALL professional and friendly (Citra, Rina, Fathin just to name a few, all staf are helpfull).nnFoods are exceptionally good, breakfast was great, I love the egg benedict. For room service, we ordered sup buntut and it was superb. The hotel chef was excellent. nnThe only short fall is the size of the room is a bit smaller than we expected. If you are not particular on the room size, it will be an excellent place to stay.
Positive points: Location
Review: Parkirannya kurang .dan sempit. Area lobby dropp off nya jg sempjt
Positive points: Location and staff
Negative points: Breakfast options nRoom nNoises
Review: selalu suka nginap disni
Positive points: Love the room. Friendly staffs. Especially Fay really help me. And the hotel near many malls and cafe
Review: lokasi sangat2 strategisnselalu nginap disni klo bisnis trip
Positive points: Good location
Review: Door handle off nAC NOT WORKINGnFridge NOT WORKINGnToilet block. nYou sell OUT OF ORDER room to your customer. It was not funny.
Positive points: just location
Negative points: not clean of bath towels and bed pillows with blanket so that make me and my wife not comfortable with the room
Review: Even is my saty was for short time , it was an amazing 2 days of expriance right from the beginning. The stuffs are all professional and freindly (especially Dehae). Recommended for solo travellers looking for a decent space and great location.
Positive points: Breakfast is basic vs what i as Sheraton/Mariotts customer are used to, however the hotel meet its purpose.
Negative points: very plain room, where there is a big pillar that blocks the room view. The bathroom needs to be refreshed and plumming cleaned so what goes away in sink and shower
Review: Spend a few nights here, staff friendly, food was great, location is good...the only thing I don't enjoy was the bed, it's too uncomfy and I can't have a good sleep in it.
Positive points: Excellent location. Good breakfast
Negative points: Had dinner at the restaurant. Food was not good.
Review: Was great. The staff were polite and the location of the place is great not a busy road for drop off and pick up. Will return here again in the future.
Positive points: 1. The location was well, very conveniently located. rn2. The 'check-in staff' did not understand any English at all. That frustrated us. But his attitude was good. Poor guy tried, but failed. rn3. Other staff at the hotel went above and beyond to provide me with the information I requested about what to do or where to go. They came and called to make sure I needed the information I had asked about. rn4. The breakfast was rich and good. Better was the attitude and service of the staff (special mention of one Ms. Naila) and the shift Manager (don't know her name). Seeing me pick up Indonesian food, the Breakfast area Manager came forward and asked if she could help explain what food is what and how those were prepared. I really appreciate this. rn5. The checkout process was very quick and pleasant. No surprises, Great attitude of all the staff there. Thanks.
Negative points: The room (# 610) was a bit small. A large column ate up a lot of space inside. rnrnI suggest keeping fluent English speaking staff at the Front Desk, not someone who barely can say a few broken words.
Review: location strategic,, recommend
Positive points: Location is good.
Negative points: Bed sheet and towels are not clean and smell strange. Chair was stained.
Review: Nice location, located in the middle of the city. nWalkable distance to big malls.nRoom is little bit old and not well maintained.
Positive points: The location was convenient easy to find and close to other hotels.
Negative points: Need at list two restaurants.
Amenities & Facilities
Entertainment
- Tennis court
- Fitness center
Transportation
- Free parking
- Airport shuttle
- Car rental
Amenities
- 24-hour front desk
- Luggage storage
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Elevator
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- Dry cleaning
- Cable/satellite TV
- Medical services
- Meeting/banquet facilities
Languages Spoken
- English
- Indonesian
Food & Dining
- Restaurant
- Kids' meals
- Buffet breakfast
- Bar
Internet Access
- Wi-Fi in public areas
- Internet
- Internet service
- Free Wi-Fi in all rooms!