Pan Pacific Jakarta

Jalan M.H. Thamrin, Thamrin, Jakarta, Indonesia

Thamrin, Jakarta - City center

Jakarta

Updated on 28/06/2025

Check-in / Check-out

Check-in From 15:00

Check-out Until 12:00

Must-see activities in Indonesia

Reviews

Review Score

Has 519 reviews on Agoda

Cleanliness - 9.6

Facilities - 9.2

Location - 9.2

Service - 9.5

Room Quality - 9.6

9.6 Underated 5 Star Hotel in Jakarta - PRATOMO 22-05-2025

Review: New hotel, probably not many people know about it yet.nnThe only problem I experience is thenAir Conditioning in the room is automatic and cannot be adjusted manually so it can feel very warm in the room..

8.0 Very good - Rizky 13-05-2025

Positive points: Location and staff

Negative points: Room size. It's a little bit small for that price

10.0 Exceptional - Ardiyanto 13-05-2025

Review: best hotel breakfast ever, amazing food, egg benedict is simply awsomenyou can experience the best view of Jakarta

10.0 Exceptional - fernando 24-03-2025

Positive points: Service

Negative points: Modern

10.0 Good ROI - Fariz 04-05-2025

Review: Everything there is exceptional. Fantastic location, great looking rooms, friendy service and good value for your bucks! What is there more to say!

9.0 It's very relaxing, just what I needed - Rini 10-02-2025

Positive points: The bed is very comfortable and the room is very quiet.

Negative points: None

10.0 Best hotel - Nur 04-05-2025

Review: Very clean, walking distance to GIM

8.0 Very good - Prashanth 04-02-2025

Positive points: Staff and service were good.

Negative points: The bathroom fittings such as shower didn’t work well. Always too hot and not adjustable easily. rnThe mini fridge couldn’t keep anything cold. We brought some medicines that require refrigeration but the mini fridge was of no use. rnTry to keep the sauna open for longer in the evenings.

8.0 Good stay - Nur 01-05-2025

Review: Good stay will recommend others as well.

10.0 An excellent stay with amazing comfort, great views, and personalized service - Mohammed 28-01-2025

Positive points: This is a fantastic new hotel with a modern and comfortable design. The view from the room was stunning, and the breakfast experience was exceptional, with a chef available to prepare dishes to your preference

Negative points: Nothing significant—everything exceeded expectations

10.0 I have everything I need to do my work and get rested after long flight - Rini 25-01-2025

Positive points: The room is spacious, very clean and comfortable

Negative points: None

7.6 Hard to locate the hotel - Lawrence 28-04-2025

Review: Many drivers cannot find this hotel. I wait for Grab driver in lobby, but they have problem come in. The first day I arrive from airport, the driver drop me at UOB plaza. Base on the signboard, I manage to find the hotel.

10.0 Its a bery good hotel and room was clean - Abdulrahman 22-01-2025

Positive points: New hotel great room

Negative points: Lobby is so small

9.2 Birthday Weekend at Pan Pacific Jakarta - Jason 28-04-2025

Review: I got so many birthday surprises in the room and at the club lounge. Choose a room with a club lounge access so you can see Jakarta from the 90th floor.

9.0 My stay experience in pan pacific hotel - MOHAMMAD 13-10-2024

Positive points: This property is new and will setted up, clean and tiddy.

Negative points: The only thing which this property need to improve is the breakfast, it is totally not to the guest expectation.

9.6 Exceptional - Stephen 26-04-2025

Review: Located in the heart of Jakarta. Very convenient and accessible through airport train.

6.0 It was fine. Glad to have the experience. I’ll probably choose another hotel next time. But the staff was super nice and - Desiree 07-10-2024

Positive points: The staff was lovely, liked the 90th floor bar, and the glass bottles of water

Negative points: Construction around it, grab bikes couldn’t come close, The light that doesn’t turn off by the bathroom, the coffee pot was broken, water never got hot, so I couldn’t take a bath and that is what I love about hotels usually. Also the staff got us a driver to the hotel, we told her and the driver both that we were flying to Bali and they dropped us at the international terminal and we had to pay more money to be taken to the correct terminal.

6.0 Breakfast - Seely 19-04-2025

Review: Breakfast is kind of dissapointed for 5 stars hotel. Very limited choices and the taste is just average.

8.0 A good new property in the centre of Jakarta, with some small improvements it’ll be a perfect stay! - Fathurahman 24-09-2024

Positive points: I like how new and modern design of the room. Comfortable beddings and quiet room. The location is super central and within walking distance to a big mall in Jakarta. The view was amazing, we can see every part of Jakarta.

Negative points: I’m a bit dissatisfied with how the bathtub pad smells so bad. Very unhygienic. The TV chromecast is also a problem, we ended up turning the TV off and watch from our device.