Best Western Senayan
Jalan Asia Afrika Pintu IX, Gelora Senayan, Senayan, Jakarta, Indonesia
Senayan, Jakarta - 2.6 km to center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 1080 reviews on Agoda
Cleanliness - 9.3
Facilities - 8.6
Location - 8.4
Service - 7.8
Room Quality - 8.3
Review: firstly, At the beginning I have experienced cold face reception and flat tone communication like.nsecondly, the room itself is unlikely meet the standard of well chained hotel facilities,. more likely a self manage household property rent.ntowel are teared, tv not working properly,. sleeping pillows are limited to one piece per bed.nwith price over 900 thousand rupiah per night is considerably overpriced,. should be half of the sell price.nnbreakfast is the the only thing that meet the standard of the so called 3 star hotel.. nni wouldnt recommend to pay the price for the hotel,. you would find cheaper accomodation with lower price around the location but with better facilities and probably nicer reception staff
Positive points: the place is decent. very near two large malls. accessible via grab to Indonesia Stadium. A safe place also
Review: Saya menginap selama 1 malam di hotel ini saat akan mengikuti event Digiland Run di GBK, dan secara keseluruhan saya cukup puas. Lokasi hotel sangat strategis, dekat dengan pusat kota dan lokasi Run serta mudah diakses via MRT (stasiun terdekat senayan). Proses check-in cepat dan staf di resepsionis ramah serta profesional.nnKamar bersih, cukup luas, dan fasilitas di dalamnya lengkap—ada meja kerja, TV kabel, pemanas air, dan koneksi Wi-Fi yang stabil. Kamar mandi juga bersih dan air panas berfungsi dengan baik. Hanya saja, channel TV tidak stabil, kadang ada kadang tidak.nnSarapan cukup bervariasi, walaupun rasanya standar. Tapi untuk harga yang ditawarkan, saya rasa sudah sepadan. Suasana hotel juga tenang, cocok untuk istirahat.nnAC di kamar saya kurang cepat dingin, tapi masih bisa ditoleransi.nnSecara keseluruhan, saya akan merekomendasikan hotel ini untuk Anda yang mencari penginapan nyaman dengan harga terjangkau dan pelayanan yang baik.
Positive points: Smooth check-in, they did not asked for deposit as stated before. Room upgraded for free, great location easy to go to 2 big malls, MRT, and concert venue.
Negative points: no window in almost all room i guess
Review: Good location
Review: The room and bathroom are spacious, the bed is comfortable, and the aircon is just right. The location is connected to the shopping mall, and there's another 2 malls just next to the building and across the street. It is also close to GBK area as we came to attend a concert
Positive points: Location near mall
Negative points: A bit dusty. No windows
Review: The room and bathroom are spacious, the bed is comfortable, and the aircon is just right. The location is connected to the shopping mall, and there's another 2 malls just next to the building and across the street. It is also close to GBK area as we came to attend a concert
Positive points: location
Negative points: check in process
Review: Walking Distabce to Senayan City and plaza senayan
Negative points: You need to replace your towels. They look old and dirty.
Review: Nice staff, good facilities
Positive points: location
Negative points: need better soundproof
Review: Very friendly service desk. Encountered some issue with the TV Channels and immediately they sent a technician to fix it without much hassle. Access to some shops in the mall makes it convenient, anything else is just across the street in the other malls.
Positive points: Staff very kind and attentive smiling and welcoming
Review: The room was clean but doesnt have refrigerator
Positive points: Excellent location close to shopping malls and public transport. Room had decent amount of space.
Negative points: No noise isolation / very thin walls. Smell coming from the bathroom drain.
Review: The room was nice and clean. The staff were very helpful.
Positive points: Good stay. Excellent location. Friendly and helpful staff
Amenities & Facilities
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Food & Dining
- Buffet restaurant
- Halal breakfast
- Buffet breakfast
- Coffee shop
- Restaurant
- Asian breakfast
- Breakfast restaurant
- Coffee shop / Tea house
- A la carte restaurant
- Restaurant (lunch)
- Restaurant (dinner)
Transportation
- On-site parking
- Taxi service
- Free parking
Amenities
- Invoice provided
- 24-hour check-in
- Conference room
- Dry cleaning
- Cable/satellite TV
- Audiovisual equipment for special events
- Safe
- Meeting/banquet facilities
- Currency exchange
- 24-hour front desk
- Luggage storage
- Laundry service
- Smoking area
- Daily housekeeping
- Cashless payment service
- Elevator
- Free bottled water
- Express check-in/check-out
- Meeting room
- Non-smoking rooms
Languages Spoken
- Indonesian
- English