Atria Hotel Gading Serpong
CBD Gading Serpong, Lot #2, Jln. Boulevard Gading Serpong, Paramount Serpong, Serpong, Tangerang, Indonesia
Serpong, Tangerang - City center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 3892 reviews on Agoda
Cleanliness - 8.8
Facilities - 8.6
Location - 8.6
Service - 8.2
Room Quality - 8.4
Review: Friendly staff, good location to facliities and quiet surroundings
Positive points: The hotel met our expectations.rnIt is very clean and has a friendly and helpful team.rnThe location is excellent right next to a large shopping center.rnrnWe can highly recommend the hotel.
Review: i went to this hotel for business trip but also brought my a-year-old boy with me. everything great with a lot of facilities. there is a playground for kids and my boy really loved it.
Positive points: Excellent place!rnIt near the mall, that's why I chose it in the first place, I didn't expect much from this, because almost all the photos I saw in the booking always looked perfect, but actually it's not really nice in the real life, but NOT for ATRIA!rnI like it! It really is great! I love it here and I wish my stay would be longer, but since I traveled for work, nothing much I could do. But hopefully, someday, I can travel solo and do more exploration there.rnrnThe staff are SUPER NICE and SUPER HELPFUL! Full of smiles and brighten my day!rnThe food is great! But I hope there will be more authentic Indonesian food such as lontong, gado-gado, pempek, otak-otak, etc, the breakfast is great, but too fancy for me. I wish for more Indonesian street food in the future.rnMy room is so nice, I wish it's my own room for ever.
Negative points: My room is so nice, but I dislike how noisy it can be. I can hear those st*p*d modified motors roaring like their owner's empty head. I wish the government would do something about it, but Indonesian policemen never do anything about it and it becomes like culture for st*p*d. rnAnd I hope there's bigger table for me to do my work. rnI also wish there's Kompas TV for the channel, maybe there is? But I couldn't find itrnEverything is great in Atria, except for the noise and the gym, it's a bit too small and it doesn't look anything like the photo
Review: Didn’t really feel like 4 stars hotel.nCheck-in time was at 2pm. We came and checked in at 3pm, but the room was just about to be cleaned. Receptionist seemed understaffed and overwhelmed. Not as friendly and smiley as other hotel receptionist.nnNot many food selection in breakfast area. Running out of plates. And some plates were still dirty. Although they do act fast if we ask for something.nnChildren playground was very small and only kept kid entertained for 10 minutes.nnOverall, it was okay and worth the price.
Negative points: Slow draining shower.
Review: Nice hotel
Positive points: Clean and friendly staffs
Review: Nice to stay
Positive points: The building, the room, the bed and pillows, all very kind and funny staff. Every where was clean and bright
Negative points: I didn’t like the towels, fortunately I always bring my own towels with me everytime I’m traveling.rnI wish the towels could be whiter, cleaner and softer. I found the new towel was looked dirty and had stain.
Review: The swimming pool is DAMN obvious never do any maintenance! Can see the water is also decreasing! What kind of swimming pool that the water is lower than it supposed to be?
Positive points: Centrally located from everywhere. nEasy and close to get to everywhere in town.
Negative points: N/A
Review: nice breakfast , Good location , others aspects were average.
Positive points: The room, the ambience, dan the food.
Negative points: The variety of food that can be ordered via room service is not much. Besides that, maybe the hotel can considering to add places/rack to hang the towel inside the bathroom.
Review: My second time stay but this time i got a small roomn
Positive points: Location is near shopping mall.rnNewly renovated room.rnInternet WiFi connection speed is good, able to play Diablo IV, watch streaming movies with VPN :)rnBubur Benteng is their best!!
Negative points: TV needs to be improved, my room got an old TV.
Positive points: Good location, super clean, satisfying breakfast buffet. Friendly staff, especially at Breakfast buffet.
Negative points: Check in time ar 14.00/2.00 pm, booking for 4 rooms only 2 rooms were ready at 2 pm. Next 2 rooms are ready at 3.05 pm by standing at check in counter. nSwimming pool outdoor, but the water were too cold.
Review: good
Positive points: They have a decent coffee machine in the breakfast buffet and serve real butter. They also compensated me for the unprepared room by giving me late checkout the next day. The water pressure in the shower is good.
Negative points: The room was unprepared until almost 3.30 pm. No clear explanation and compensation was given only after I asked repeatedly. Amenities were provided half-heartedly. The bed is too high, mind your children. The toilet layout is tiny. And this was a suite room that I booked. The staff seemed improperly trained, the housekeeping staff was playing around, and they were so loud this was my first time seeing an attitude like this among hotel staffs.
Amenities & Facilities
Entertainment
- Swimming pool
- Outdoor pool
- Golf course (within 3 km)
- Indoor pool
- Pool with a view
- Fitness center
- Massage
- Kids' pool
- Pool facilities
Languages Spoken
- English
- Indonesian
- Malay
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Transportation
- Shuttle service
- On-site parking
- Taxi service
- Airport shuttle
- Car rental
- Free parking
Food & Dining
- Restaurant
- Kids' meals
- Restaurant (lunch)
- Restaurant (dinner)
- Dessert restaurant
- Salad restaurant
- Asian restaurant
- Buffet restaurant
- Kitchen
- Halal breakfast
- Outdoor cooking facilities
- International restaurant
- Asian breakfast
- Western breakfast
- Breakfast restaurant
- Buffet breakfast
- Coffee shop / Tea house
- Bar
- Coffee shop
- A la carte restaurant
Amenities
- Cashless payment service
- Non-smoking rooms
- Meeting room
- 24-hour check-in
- Dry cleaning
- Safe
- Meeting/banquet facilities
- Audiovisual equipment for special events
- Laundry service
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Elevator
- Smoking area