Atria Hotel Gading Serpong

CBD Gading Serpong, Lot #2, Jln. Boulevard Gading Serpong, Paramount Serpong, Serpong, Tangerang, Indonesia

Serpong, Tangerang - City center

Tangerang

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00
Check-out Until 12:00
Property Highlights 14 specs
Rooms: 156
Floors: 12
Year built: 2010
Renovated: 2022
View more +10
City center: 4.0 km
To airport: 25 mins
Airport transfer: 450000 IDR
Restaurants: 2
Bars & Lounges: 1
Non-smoking rooms: no
Breakfast fee: 200000 IDR
Daily Wifi fee: 0 IDR
Parking fee: 0 IDR
Voltage: 220

Must-see activities in Indonesia

Reviews

8.4

Review Score

Has 3892 reviews on Agoda

Cleanliness - 8.8

Facilities - 8.6

Location - 8.6

Service - 8.2

Room Quality - 8.4

10.0 Nice hotel - Lee 20-05-2025

Review: Friendly staff, good location to facliities and quiet surroundings

10.0 Exceptional - Joachim 14-05-2024

Positive points: The hotel met our expectations.rnIt is very clean and has a friendly and helpful team.rnThe location is excellent right next to a large shopping center.rnrnWe can highly recommend the hotel.

10.0 great experience - Nandya 19-05-2025

Review: i went to this hotel for business trip but also brought my a-year-old boy with me. everything great with a lot of facilities. there is a playground for kids and my boy really loved it.

9.0 Excellent place! Clean, beautiful, - Joan 31-01-2024

Positive points: Excellent place!rnIt near the mall, that's why I chose it in the first place, I didn't expect much from this, because almost all the photos I saw in the booking always looked perfect, but actually it's not really nice in the real life, but NOT for ATRIA!rnI like it! It really is great! I love it here and I wish my stay would be longer, but since I traveled for work, nothing much I could do. But hopefully, someday, I can travel solo and do more exploration there.rnrnThe staff are SUPER NICE and SUPER HELPFUL! Full of smiles and brighten my day!rnThe food is great! But I hope there will be more authentic Indonesian food such as lontong, gado-gado, pempek, otak-otak, etc, the breakfast is great, but too fancy for me. I wish for more Indonesian street food in the future.rnMy room is so nice, I wish it's my own room for ever.

Negative points: My room is so nice, but I dislike how noisy it can be. I can hear those st*p*d modified motors roaring like their owner's empty head. I wish the government would do something about it, but Indonesian policemen never do anything about it and it becomes like culture for st*p*d. rnAnd I hope there's bigger table for me to do my work. rnI also wish there's Kompas TV for the channel, maybe there is? But I couldn't find itrnEverything is great in Atria, except for the noise and the gym, it's a bit too small and it doesn't look anything like the photo

6.0 Okay stay - Melody 12-05-2025

Review: Didn’t really feel like 4 stars hotel.nCheck-in time was at 2pm. We came and checked in at 3pm, but the room was just about to be cleaned. Receptionist seemed understaffed and overwhelmed. Not as friendly and smiley as other hotel receptionist.nnNot many food selection in breakfast area. Running out of plates. And some plates were still dirty. Although they do act fast if we ask for something.nnChildren playground was very small and only kept kid entertained for 10 minutes.nnOverall, it was okay and worth the price.

5.0 Acceptable - Marmar 10-12-2023

Negative points: Slow draining shower.

10.0 Exceptional - sugihartono 07-05-2025

Review: Nice hotel

9.0 Excellent - Chong 23-10-2023

Positive points: Clean and friendly staffs

10.0 Overall good - Bismo 03-05-2025

Review: Nice to stay

10.0 Exceptional - Cicilia 04-10-2023

Positive points: The building, the room, the bed and pillows, all very kind and funny staff. Every where was clean and bright

Negative points: I didn’t like the towels, fortunately I always bring my own towels with me everytime I’m traveling.rnI wish the towels could be whiter, cleaner and softer. I found the new towel was looked dirty and had stain.

6.8 Facilities - Annie 23-04-2025

Review: The swimming pool is DAMN obvious never do any maintenance! Can see the water is also decreasing! What kind of swimming pool that the water is lower than it supposed to be?

10.0 It was a Comfortable stay. - Hera 30-09-2023

Positive points: Centrally located from everywhere. nEasy and close to get to everywhere in town.

Negative points: N/A

7.2 Very good - WILSON 20-04-2025

Review: nice breakfast , Good location , others aspects were average.

9.0 The staff was really helpfull - Ratna 03-07-2023

Positive points: The room, the ambience, dan the food.

Negative points: The variety of food that can be ordered via room service is not much. Besides that, maybe the hotel can considering to add places/rack to hang the towel inside the bathroom.

6.8 Small room - mohamad 13-04-2025

Review: My second time stay but this time i got a small roomn

8.0 Very good - Gunawan 01-07-2023

Positive points: Location is near shopping mall.rnNewly renovated room.rnInternet WiFi connection speed is good, able to play Diablo IV, watch streaming movies with VPN :)rnBubur Benteng is their best!!

Negative points: TV needs to be improved, my room got an old TV.

9.0 Nice - Neerlani 20-06-2023

Positive points: Good location, super clean, satisfying breakfast buffet. Friendly staff, especially at Breakfast buffet.

Negative points: Check in time ar 14.00/2.00 pm, booking for 4 rooms only 2 rooms were ready at 2 pm. Next 2 rooms are ready at 3.05 pm by standing at check in counter. nSwimming pool outdoor, but the water were too cold.

10.0 Exceptional - HWANG 06-04-2025

Review: good

6.0 artificially luxurious hotel - Hanny 03-06-2023

Positive points: They have a decent coffee machine in the breakfast buffet and serve real butter. They also compensated me for the unprepared room by giving me late checkout the next day. The water pressure in the shower is good.

Negative points: The room was unprepared until almost 3.30 pm. No clear explanation and compensation was given only after I asked repeatedly. Amenities were provided half-heartedly. The bed is too high, mind your children. The toilet layout is tiny. And this was a suite room that I booked. The staff seemed improperly trained, the housekeeping staff was playing around, and they were so loud this was my first time seeing an attitude like this among hotel staffs.

Amenities & Facilities

Entertainment

  • Swimming pool
  • Outdoor pool
  • Golf course (within 3 km)
  • Indoor pool
  • Pool with a view
  • Fitness center
  • Massage
  • Kids' pool
  • Pool facilities

Languages Spoken

  • English
  • Indonesian
  • Malay

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Wi-Fi for special events
  • Internet
  • Internet service

Transportation

  • Shuttle service
  • On-site parking
  • Taxi service
  • Airport shuttle
  • Car rental
  • Free parking

Food & Dining

  • Restaurant
  • Kids' meals
  • Restaurant (lunch)
  • Restaurant (dinner)
  • Dessert restaurant
  • Salad restaurant
  • Asian restaurant
  • Buffet restaurant
  • Kitchen
  • Halal breakfast
  • Outdoor cooking facilities
  • International restaurant
  • Asian breakfast
  • Western breakfast
  • Breakfast restaurant
  • Buffet breakfast
  • Coffee shop / Tea house
  • Bar
  • Coffee shop
  • A la carte restaurant

Amenities

  • Cashless payment service
  • Non-smoking rooms
  • Meeting room
  • 24-hour check-in
  • Dry cleaning
  • Safe
  • Meeting/banquet facilities
  • Audiovisual equipment for special events
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Elevator
  • Smoking area