Ramada by Wyndham Serpong

Jalan Raya Serpong No 89 South Tangerang 15310, Serpong, Tangerang, Indonesia

Serpong, Tangerang - 6.9 km to center

Tangerang

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00
Check-out Until 12:00
Property Highlights 1 specs
Rooms: 97

Must-see activities in Indonesia

Reviews

8.4

Review Score

Has 1257 reviews on Agoda

Cleanliness - 8.7

Facilities - 8.6

Location - 8.5

Service - 8.4

Room Quality - 8.5

7.0 The service is good, maybe some of the hotel facilities need to be improved - Chepi 04-03-2024

Positive points: The location is strategic and not noisy, the staff is very friendly and always helps whenever I ask for help, the distance between the hotel and the event location is also not far, the breakfast is also quite delicious, especially the fried noodles and fried vermicelli

Negative points: Breakfast should be more varied, and some of the food I ate was a bit too salty, the hotel parking lot was also too narrow and there was no one to help me park the vehicle when I wanted to park in the basement, for mineral water in the room it would also be better to provide bottled drinking water, instead of having to refill it via a dispenser outside the room

8.8 Nice room - Sanjaya 13-05-2025

Review: Kamar bersih dan luas

4.0 Acceptable - Victor 13-07-2023

Positive points: breakfast was ok

Negative points: the access from parking to Hotel Lobby not goodnthe room is not worth the pricenthe pillow smell badnwater heater work only at first 5 minutes after that, water cold shower

8.0 great hotel - annisa 11-05-2025

Review: definitely will be back

8.0 Very good - Adrian 26-06-2023

Positive points: standard

3.0 Last year when I went there it was still great, but it seems that it is not properly maintained. - Muhammad 20-03-2023

Positive points: The hotel location is not far from the airport, the staffs were helpful and nice

Negative points: The bathroom was not clean (without a proper drainage as well), the AC was not cool enough, and the hallway was like in the sauna.

8.0 Good hotel - Toar 21-04-2025

Review: 3 days two night, hotel was good for rest since its quite

7.0 Very good - Tina 07-03-2023

Negative points: sink is stuck!

6.0 disturb by bad smell - Ihsan 23-01-2023

Negative points: very smelly toilet

6.0 Above average - Deannisa 17-11-2022

Positive points: Staff are helpful.

Negative points: Wifi could not connect.nThe awful smell from the bathroomnAnts near the water boiler and coffee

4.4 Acceptable - Tengku 07-04-2025

Review: Di kolam renang tidak disediakan handuk, apabila butuh handuk harus ambil ke receptionist di loby.. hotel yang aneh.n

6.0 It was quite an adequate stay but in terms of comfort, I wouldn’t want to come back. - Anonymous 12-10-2022

Positive points: the location is okay, not too far from local stores.

Negative points: I couldn’t use the wifi (network issue), one of the elevators did not work so we needed to use emergency stairs, the maintenance of the room was poor, lots of stain and water leak spots, not so comfortable for the whole family to stay, only they have quite a nice and large pool and kids area that my children could experience.

7.0 Very good - Novan 24-05-2022

Positive points: Air conditioner moderate

Negative points: Room too small

Amenities & Facilities

Amenities

  • Luggage storage
  • Smoking area
  • Laundry service
  • Cashless payment service
  • Daily housekeeping
  • Free bottled water
  • Elevator
  • Non-smoking rooms
  • Food delivery
  • Dry cleaning
  • Cable/satellite TV
  • Safe
  • Meeting/banquet facilities
  • 24-hour front desk

Food & Dining

  • Buffet breakfast
  • Coffee shop
  • Restaurant
  • Outdoor cooking facilities

Languages Spoken

  • English
  • Indonesian

Entertainment

  • Swimming pool
  • Outdoor pool
  • Fitness center
  • Spa/Sauna
  • Spa
  • Kids' pool
  • Massage
  • Kids' club

Internet Access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
  • Free Wi-Fi
  • Internet
  • Internet service

Transportation

  • Airport shuttle
  • Shuttle service
  • Taxi service
  • Free parking