Herloom Hotel & Residence BSD - Tangerang
Jl. Jenderal Sudirman No.1, Cihuni, Pagedangan District, Tangerang Regency, Banten, Herloom BSD, Serpong, Tangerang, Indonesia
Serpong, Tangerang - 1.8 km to center
Updated on 29/06/2025
Check-in / Check-out
Must-see activities in Indonesia
Reviews
Review Score
Has 1384 reviews on Agoda
Cleanliness - 9.5
Facilities - 9.4
Location - 9.4
Service - 9.3
Room Quality - 9.4
Review: Has washing machine in the room. Definitely staying here again
Positive points: The facility fit and comfortable for family travel in group, complete facility like an apartment, located nicely in the center of best restaurants option in Tangerang city (BSD and Gading Serpong) and close to Jakarta by highway, facility clean, modern and tidy, service and breakfast was great.
Negative points: Quite challenge to park the car at the parking space upstairs, as the ramp to go up quite narrow and stip, but it’s still Ok as long as we be extra careful and not in a hurry.
Review: Nice staff, clean hotel, parking sucks but accesible
Positive points: We are on a staycation with our family and chose the 2-Bedroom Executive. The key strengths are the fully equipped kitchen and washing machine, which make our stay more convenient. We also love the balcony view, as it allows us to enjoy fresh air in the morning.nnHowever, one downside is the limited restaurant choices in the mall when we visited.nnAnother great feature is the entertainment options—we get access to Netflix, YouTube, and various TV channels, which we really enjoy.nnOverall, this hotel is highly recommended for families. It has a swimming pool for both kids and adults, and guests can also access the gym and sauna.
Review: Pintu kaca kamar mandi tidak bisa rapat jadi air muncrat2 keluar. Sekat antara shower ke area kering juga terlalu rendah jadi banjir kamar mandi nya.
Positive points: Waiting for more than 1 hour for checkin, the breakfast food is so standard.
Positive points: Room was spacious, however it needs more sunlight exposure from the window. Aircons are cool and bathroom amenities are amazing.
Negative points: Dining area for breakfast was kind of small. Kitchen utensils were not the cleanest. Parking was a bit confusing as you have to park on certain floor up high eventhough most of other parking floors were empty.
Review: This is a new hotel, with the same location as apartments and small mall. Altough only has small lobby, the room and breakfast buffet are beyond my expectation, and my family had a very nice time there. The pool has interesting view, but very cold and windy during our visit on rainy day, as it was semi outdoor. Overall it was a pleasant stay and we plan to return another time.
Positive points: specious space, comfy bed and pillows, great waterpressure, washer and microwave, good bfast and has many kind of variety food, very close to convenient resto n store, and many more
Negative points: none
Review: We an amazing stay at Herloom. Facilities are new and food is good.
Positive points: Spacious rooms and bathroom. Super clean. Fully equipped kitchen. Smart TV with YouTube.
Negative points: The main door needs to have a lock from the inside.
Review: The unit was as advertised, with good amenities: good value and very nice people.
Positive points: The Location and the size of the room
Negative points: The Swimming Pool
Positive points: The room size , a lot of parking space, same building with Cow Play Cow Moo (game center)
Negative points: The Swimming to small
Review: Checkinnya lamaaaa bgt tlg lebih dikoordinasi lagi dan disiapkan lagi roomnya supaya bs cek in lebih cepat. Restaurant nya kurang luas tp staffnya ramah ruangannya jg bersih
Positive points: Super clean bathrooms, well maintained, spacious apartment, modern furnishing. Friendly and helpful staff. Cool AC.
Negative points: One of the AC stopped in the middle of the night and had to restart using the remote. It happened on both nights we stayed.nnThe bathroom was brand new but would start a musky smell if you left the exhaust fan on too long. The main door to the apartment had no internal lock. It is safer to lock from the inside and prevent toddlers from opening the main door in the middle of the night.nnConsidering everything I would stay again when I travel with my family.
Review: For Family Staycation this place is good.
Positive points: I recently had the pleasure of staying at Herloom Residence, and it exceeded all of my expectations. From the moment I arrived, the staff (Iris and Angel) made me feel like a valued guest, with warm and efficient service at check-in. The ambiance of the hotel is both modern and inviting, offering a perfect blend of comfort and luxury.nnThe room was immaculate, spacious, and tastefully designed, with every detail thoughtfully curated to create a relaxing environment. The bed was incredibly comfortable, and the amenities were top-notch. I especially appreciated the high-quality toiletries. nnDining at Herloom Residence was another highlight. The breakfast buffet offered a wide variety of fresh, delicious options, and the in-house restaurant served mouthwatering meals that were a treat to my taste buds. The staff at the restaurant were equally attentive and made dining a pleasant experience.
Negative points: None
Amenities & Facilities
Languages Spoken
- English
- Indonesian
Food & Dining
- Bar
- Restaurant
- Free breakfast
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Internet
- Internet service
Entertainment
- Swimming pool
- Outdoor pool
- Fitness center
Transportation
- Free parking
- Airport shuttle
Amenities
- Laundry service
- Daily housekeeping
- 24-hour front desk
- Non-smoking rooms
- 24-hour check-in