Botanica Premier – Near Airport 5 Minutes – Nice

Điểm trừ: Having made a reservation, we went to the hotel, finding one of the halls under the letter, for example, b. We went inside and the guys could not find our reservation for a long time and sent us from one hall to another for a long time, we dragged them ourselves with suitcases.

The staff barely speaks English and finally. They said that our reservation was missing. And that they couldn't offer us any alternatives. Although it's a huge hotel chain, with three huge buildings next to each other. I can't believe that there wasn't a single room they could offer us to stay in.


The staff was not interested in our problem at all and did not share our unpleasant feelings or express their sympathy. We were simply shown the door.

When I tried to contact the managing manager, I was told that I needed to call an unknown number for this? Instead of this manager coming down or taking our number, he would have called us himself.

Normal hotels in our case would definitely offer a room and would offer, perhaps, even one of the highest quality. At the same time, they would apologize. They would help us with our suitcases and would do everything to make us feel good.

Over the last 2 weeks I have lived in at least three hotels, and the staff there was much more friendly, even though these hotels are not very high quality, they are not a chain, but the staff there were much more caring.

I am extremely outraged by the hotel's work, and I would like to receive, including moral compensation, because instead of relaxing and enjoying myself. I simply wore out all my nerves and, being very tired, was forced to check into the first hotel I came across, which was of so-so quality. Well, the people there were much more welcoming.

Điểm trừ: Upon entering the property, sewage smell and at the laundry area.