A25 Premium Hotel - 12 Pho Hue
12 Pho Hue, Cua Nam ward, Ha Noi City, Hoan Kiem District, Hanoi, Vietnam
Hoan Kiem District, Ha Noi - 0,7 km to center
Updated on 28/06/2025
Check-in / Check-out
Reviews
Review Score
Has 424 reviews on Agoda
Cleanliness - 9.6
Facilities - 9.2
Location - 9.2
Service - 9.1
Room Quality - 9.1
Review: Thank you to the hotel staff, especially to Hung for being very attentive and friendly. We appreciate the hotel's room facilities and the professional and dedicated service attitude of the hotel staff. We will return soon to support when we have the opportunity to visit Hanoi.
Positive points: Very friendly and helping receptionists and Security staff. They were outstanding.
Negative points: Breakfast could be better.
Review: I am here for one night, convenient for work, visiting Hoan Kiem Lake, the old quarter...
Positive points: Location of the hotel is good, room was spacious, reach minibar, a lot of various toiletries. Hot water with strong pressure. Room was quiet
Negative points: I got a room without window, and this information are not included in the room description. There was also a tremendous bad smell in the room. It’s hard to understand what was cousing the smell but it was not normal situation to have such a bad smell in a hotel room. I would not recommend this hotel for European travellers. The personnel is very kind but there is a language barrier. I was staying in December and room was quite cold, I woke up feeling sick unfortunately. Breakfast is Asian,there is a soup. Soup is tasty and warm but there is not much more. Some places in bathroom were dirty. I would not recommend this place, for the same price you can have a better hotel.
Review: I found A25 12 Phố Huế to be a small but well-equipped room, with attentive and professional staff. It is centrally located, making it convenient to go anywhere.
Positive points: Location near eateries and entertainment venues. My room's bed was quite comfortable, and the hotel is modern and well-designed. There were also numerous useful items in the room, many from reputable companies. The breakfast is excellent, and the staff is quite energetic and helpful. Strongly advised.
Review: The hotel is clean, good, and the staff is enthusiastic.
Positive points: i have no complaints , everything was great
Review: I really enjoy time in this hotel
Positive points: The location is great. It’s not in the middle of touristic caos but it’s a 10 min walk from it. The room is big enough, nice and clean. The staff is nice and attending, even with poor English skills. We rented out bikes, hot our laundry done and everything we needed got sorted.
Negative points: Vietnamese food is a divine, so having breakfast at the hotel is not worth it.
Review: Reasonable prices, complete amenities, decent breakfast.
Positive points: Good design, comfortable, quiet
Negative points: Difficult communication with staff due to language barrier
Review: The room is clean and comfortable, and the staff are friendly my family and I are very satisfied.
Positive points: This is one of the best hotels in Hanoi. Great facilities with reasonable price. Staffs are friendly and helpful.
Negative points: nothing
Review: The service is very good, and the food is delicious too <3
Positive points: Clean and quiet.
Review: Friendly staff. Rooms were fairly clean - just a bit dusty. Only a 10 minute walk to lake and on the quiet side of the lake which we preferred.
Positive points: Sạch sẽ lịch sự nhân viên thân thiện nhiệt tình
Negative points: Vòi nhà vệ sinh rất mạnh k tiện lắm nên thay
Review: Good and clean
Positive points: Bún mọc cho bữa sáng khá ngon, gần bờ hồ Hoàn Kiếm
Negative points: Không
Location & Nearby Places
12 Pho Hue, Cua Nam ward, Ha Noi City, Hoan Kiem District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Food & Dining
- Restaurant
- Free breakfast
Amenities
- 24-hour front desk
- Luggage storage
- Free bottled water
- Non-smoking rooms
- Laundry service
- Cable/satellite TV
- Daily housekeeping
- Safe
- Elevator
- Meeting/banquet facilities
- Accessible by elevator
- Streaming services (e.g., Netflix)
Languages Spoken
- English
- Vietnamese
Internet Access
- Internet service
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
