Hanoi Ben’s Apartment And Hotel – Pub 2

Điểm trừ: I didn’t like that the location on Google and Grab did not match my actual location. Worst, that this was not communicated upfront.

Điểm trừ: Nothing

Điểm trừ: Nothing

Điểm trừ: We had read the reviews about the noise sometimes, but little did we know... That the room door is right by the Pub's bathroom. Yeah, you read that right. And it has 0 insulation, so you can literally hear everyone going to the bathroom as if there was no door at all (or talking nearby it, as it happens in Pubs). Also, I'm not even sure at what time the Pub is supposed to close, in Google Maps it says 2am every day, but we were woken up at 2:30am and the music was still going, so...nnOther than the noise, the room has no mobile reception and no ventilation at all. Don't worry about light coming into the windows, because none of them give to the exterior... or an interior even, they are just against concrete walls. To make matters worse, the wifi is a bit spotty, and given that you can't use the internet in your mobile phone either (remember, no reception), you can be completely isolated at times. One morning the wifi was down for 30 minutes after waking up, so we had to go to a nearby cafe just to be able to use the internet (I wonder what's the point of the room then, if neither sleep nor wifi are reliable).nnAnd 24-hours front desk? Yeah, right! There is no desk at all. If you're lucky, sometimes you'll find some of the cleaning ladies around, but otherwise there isn't anyone. They even gave us the wrong door codes (twice), but were lucky to find some personnel who knew them. All communication with the hotel happened online (except payment and check-in).nnThere were also some small annoyances, like misleading pictures (the chair from the desk was missing), uncomfortable bathroom (you have to climb some stairs for the toilet, and the AC water drains into the shower), close to 0 utensils and amenities in the kitchen (no oil, spices, or cooking paddle), etc.nnHonestly, I don't think this should really be a hotel room at all.

Điểm trừ: No view, room is a little dark

Điểm trừ: It was a little bit difficult to locate at first