Grand Mercure Danang
Lo A1, Dao Xanh, Quan Hai Chau, Hải Châu, Đà Nẵng, Việt Nam
Hải Châu, Đà Nẵng - cách trung tâm 1,4 km
Cập nhật ngày 28/06/2025
Thời gian nhận phòng
Xem thêm +9
Hoạt động không thể bỏ qua ở Đà Nẵng
Đánh giá
Điểm nhận xét
Có 1291 đánh giá trên Agoda
Độ sạch sẽ - 9.0
Tiện nghi - 8.9
Vị trí - 8.6
Dịch vụ - 8.5
Chất lượng phòng - 8.6
Đánh giá: Hài lòng khi ở với gia đình 3 đêm. Khách sạn tinh tế khi xếp hai phòng cóthể mở sang nhau cho bố mẹ và con cái.
Điểm cộng:
The club lounge and the staff there were excellent. The staff were friendly, efficient , helpful.
The reception staff responded to requests and resolved issues promptly and with polite efficiency.
The New Year’s Eve dinner was superb, with a wide selection of delicious buffet food and it was very good value for money.
We were moved to a suite for our last two nights , which was beautiful, with fabulous views of the river
Điểm trừ:
The hotel was advertised on Booking.com as a five star hotel, but I felt our room was not what I expected from 5 star.
The furniture was scratched and dated.
The only drinking glasses available were in the bathroom so we had to request extra glasses .
I was surprised at the limited supply of toiletries- no body lotion (although this was provided in the suite)
We had to have an engineer to fix the television every day as it either wouldn’t work, or went off altogether while we were watching it. On our fourth day , the engineer came to the room four times to fix it! That’s when we were upgraded to a suite.
The location on the river was good, but this meant it was quite a walk into town, though the shuttle service was good.
Đánh giá: My husband and I stayed at the Grand Mercure Danang for 17 nights. The service was excellent. We never wanted for anything. The only thing that could be better is that the food in the ground floor restaurant (La Rive Gauche) was hit or miss, although the breakfast buffet was always wonderful.
Điểm cộng: All the staff were very helpful and service was excellent
Điểm trừ: It was a little remote, from the beach and tourist areas, but on the plus side that made it nice and quiet
Điểm cộng: The hotel staff is very accommodating, from check-in to check-out. They even helped us where to get the good pho in Danang and also gave us some tips where to eat good local food in Hoi An. And also, the hotel coffee is the best! I will definitely come back again. Thanks a lot!
Đánh giá:
This hotel was recommended by my colleague. So I booked here, overall breakfast are great. The staffs are very helpful and can help you to make taxi booking. We stay during the Easter day, there is a special program for kids "egg hunting" which my son likes it so much.
Will definitely revisit this hotel if we come to Danang again.
Điểm cộng: Nice and helpful staffs
Điểm trừ: Main lobby, hallways to the room and especially hall at elevator , need more AC
Đánh giá: Bad experience with this hotel. Don’t be one to experience the same
Điểm cộng: For a 5-nights stay, we got treated like VIP’s from the moment we checked in to our departure. Staff were friendly without being over-bearing. Great views from our 21st floor river facing suite with amazing day and night views. Suite was surprising large, with 2 toilets, separate AC controls for lounge and bedroom. Access to the Executive lounge for breakfast and evening canapés and drinks. Nepresso compatible machines made the stay complete for my husband.
Điểm trừ: The highly advertised Seafood BBQ buffet on Friday evening was a bit underwhelmed. Quality of food was average - but understandable considering the cost.
Đánh giá:
Not much food choices…
Charging me of used laundry bag. Ridiculous!
The only hotel that charges the guest when using the laundry bag.
Điểm cộng:
Room great. Food selection excellent. Staff friendly & experienced. Handy location. Wonderful time.
.
Điểm trừ: All good.
Điểm cộng: Close to airport and dragon bridge. Easy walk into the markets.
Điểm trừ: Showers weren't very hot, bed was pretty firm.
Đánh giá: Very nice and clear service and hospitality
Điểm cộng: Location and breakfast
Điểm trừ: Ill mannered and rude Staff at reception, too time taken for check in and check out, uncooperative staff at the front desk
Đánh giá: Staff were friendly.
Điểm cộng: Only the location and breakfast
Điểm trừ: The check in and check out - very time consuming, staff very rude, uncooperative, and not welcoming at all - they have got to understand that they are in service industry so the hardware is important (thats is the building location etc) but the software - the people who attend you, the kind of service they render, how they make you feel in a hotel room away from the comfort of their homes matters the most - the certainly can do with some training I this area - especially the front desk staff - no smile, no welcome as if guests are burden for them! Not coming again / neither suggesting to anyone!
Đánh giá: Staff are friendly
Điểm cộng: THE MANAGER DAVID COYLE OFFERED US AN UPGRADE ON 21 ST FLOOR FOR BREAKFAST AND EVENIING TEA. THE MANAGER AND HIS STAFF WERE DELIGHTFULL
Điểm trừ: EVERYTHING AT THE HOTEL WAS TO OUR LIKEING
Vị trí & Địa điểm lân cận
Lo A1, Dao Xanh, Quan Hai Chau, Hải Châu, Đà Nẵng, Việt Nam
🏛️ Địa danh nổi tiếng
20📍 Địa điểm gần tôi
20Tiện nghi & Cơ sở vật chất
Ăn Uống
- Quán bar cạnh bể bơi
- Bữa sáng
- Bữa sáng [tự chọn]
- Quán bar
- Quán cà phê
- Bữa sáng trong phòng
- Nhà hàng
- Bữa ăn cho trẻ
- Tiện nghi nấu nướng ngoài trời
Đi lại
- Dịch vụ đưa đón
- Đưa đón sân bay
- Ô tô cho thuê
- Bãi đỗ xe [tại chỗ]
- Bãi đỗ xe [miễn phí]
- Dịch vụ taxi
- Thuê xe đạp
Truy cập Internet
- Wi-Fi miễn phí trong tất cả các phòng!
- Wi-Fi ở nơi công cộng
- Internet
- Dịch vụ Internet
Tiện ích
- Phòng không hút thuốc
- Giao đồ ăn
- Cửa hàng quà tặng/quà lưu niệm
- Có cung cấp hóa đơn
- Nhận phòng [24 giờ]
- Giặt khô
- Phòng chờ chung/khu vực TV
- Két sắt
- Dịch vụ giặt là
- Dọn phòng hằng ngày
- Bàn tiếp tân [24 giờ]
- bác sĩ/y tá trực
- Thang máy
- Giữ hành lý
- Cơ sở vật chất cho họp mặt/tiệc lớn
- Khu vực hút thuốc
- Đổi ngoại tệ
- Dịch vụ thanh toán không sử dụng tiền mặt
- Nhận/trả phòng [nhanh]
Giải trí
- Spa/xông khô
- Bể bơi [trẻ em]
- Spa
- Sân gôn [tại chỗ nghỉ]
- Bồn tắm nước nóng
- Sân gôn (trong vòng 3 km)
- Mát-xa
- Phòng xông ướt
- CLB trẻ em
- Sân quần vợt
- Bể bơi
- Bể bơi [ngoài trời]
- Bể bơi [trong nhà]
- Bể bơi có tầm nhìn
- Phòng tập
Ngôn ngữ được sử dụng
- tiếng Việt
- Tiếng Nhật
- Tiếng Hàn
- tiếng Pháp
- Tiếng Trung (Quảng Đông)
- Trung Quốc [Quan Thoại]
- Tiếng Anh
