The Ann Hanoi Hotel & Spa
38A Hàng Chuối, Hai Ba Trung District, Hanoi, Vietnam
Hai Ba Trung District, Ha Noi - 1,2 km to center
Updated on 28/06/2025
Check-in / Check-out
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Reviews
Review Score
Has 1076 reviews on Agoda
Cleanliness - 9.1
Facilities - 9.0
Location - 8.9
Service - 8.6
Room Quality - 8.6
Review: I was looking for a place not in touristic center, but not a too far from it and this hotel is perfect. The breakfast was absolutely excellent, everything was delicious!!!
Positive points: The room is so so it’s abit old style but breakfast is fantastic I like the breakfast here
Positive points: It was clean and quiet - I had a room facing away from the main road. The rooms are spacious and equipped with everything you might need. The spa services are great although can get noisy when it’s busy. The roof top bar serves drinks and food and is a nicee place to hang out in the evenings. The gym is well equipped. The hot tub and sauna are good except you need to inform staff when you want to use it so that they can turn them on. The hot tub is very large and clean - it takes 1 hour to full. Convenience stores ATMs and pharmacies are close by. It’s sbout about a 30 min walk to the lake which is a little unpleasant due to limited sidewalk space - not a fault of the hotel - is like that all over central Hanoi. Its is very easy to catch a grab into town though. I also loved that they allow you to check out quite late for a small fee.
Negative points: There is alot of tour bus traffic traffic which is not really noticeable except at the breakfast buffet. The buffet itself is fabulous with a huge selection of hot and cold items. But the guests are not always that clean about handling the food. I probably wouldn’t elect the breakfast option again but I would stay here again.
Review: Other than location, everything is good, expecially the SPA
Positive points: Great helpful staff, breakfast
Review: Clean and good location
Positive points: Property and staff were fine
Negative points: I was promised, in response to my request to booking.com, that my American Airlines frequent flyer would be added to my account (and receipt). They said they cannot do it, booking.com should have done it. So I ended up totally disappointed with both companies
Review: Good value for money
Positive points: Excellent staff. Very clean. I fell in love with the receptionist. She's so nice.
Review: The Hotel is great - all the facilities you want at a really high. For us it was the service received by all staff that made staying at The Ann Hanoi Hotel & Spa so amazing. They went out of the8ir way to welcome us and ensure every aspect of our stay in Hanoi was enjoyable. Thank you!
Review: Many things to say relating to the staff attitude but dont want to watse of time. We just never come back to this hotel anymore.
Review: I broke my leg on tour of Vietnam and they were very dutiful and helpful to accommodate my disability. They even sent a fruit platter with a condolences card. I really appreciated that they went above and beyond to take care of me in such a terrible circumstance
Review: Services were great, a nice place to stay.
Review: Friendly, cheerful, and enthusiastic staff. The location is close to the city center. If I have the chance, I will come back again.
Location & Nearby Places
38A Hàng Chuối, Hai Ba Trung District, Hanoi, Vietnam
🏛️ Popular Attractions
3📍 Nearby Amenities
Amenities & Facilities
Entertainment
- Swimming pool
- Outdoor pool
- Golf course (on site)
- Pool with a view
- Fitness center
- Spa/Sauna
- Spa
- Steam room
- Hot tub
- Ticket service
Languages Spoken
- English
- Vietnamese
- Japanese
- French
- Spanish
- Chinese (Mandarin)
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Wi-Fi for special events
- Internet
- Internet service
Transportation
- Free bicycle rental
- Shuttle service
- Airport shuttle
- Car rental
- Taxi service
Food & Dining
- Bar
- Restaurant
- Kids' meals
- Asian breakfast
- Coffee shop / Tea house
- A la carte restaurant
- Dessert restaurant
- Salad restaurant
- Buffet restaurant
- In-room breakfast
- Vegetarian restaurant
- Western restaurant
- Buffet breakfast
Amenities
- Daily housekeeping
- 24-hour front desk
- Medical services
- Elevator
- Luggage storage
- Meeting/banquet facilities
- Smoking area
- Currency exchange
- Free bottled water
- Express check-in/check-out
- Non-smoking rooms
- Food delivery
- Meeting room
- Invoice provided
- 24-hour check-in
- Dry cleaning
- Shared lounge/TV area
- Safe
- Rooftop area
- Laundry service
- Audiovisual equipment for special events
