Swiss-Belhotel Harbour Bay

Review: It was our first time staying at Swiss-Belhotel HarborBay and we were greeted with Ms Tesa with great hospitality and patience. She was very nice in ensuring our special day was amazing by decorating our room beforehand and a complimentary cake 🍰. The breakfast in the hotel was clean, good and great variety with top up of the food promptly. The cocktails in the bar was yummy. Overall it's an amazing experience for us at Swiss-Belhotel HarborBay and will definitely be back to commemorate special days!

Positive points: Exceptional Service at Swiss-Belhotel Harbour Bay, BatamnnI recently had the pleasure of staying at Swiss-Belhotel Harbour Bay, Batam, and I cannot praise the hotel and its staff enough for their outstanding hospitality. During my stay, I fell ill, and the team went beyond their usual duties to ensure my comfort and recovery.nnThey promptly arranged for a doctor to see me at the hotel, making the process seamless and stress-free. Following that, the staff continued to check on me, offering extra hot teas and warm get-well-soon messages, which truly made a difference in my stay. Their kindness and attentiveness were truly heartwarming.nnA special thanks to Mr. Danang, the Front Office Manager, for his exceptional support and professionalism. His dedication to guest well-being is commendable.nnI highly recommend Swiss-Belhotel Harbour Bay to anyone visiting Batam. The hotel not only offers great accommodations but also an incredibly caring and attentive team. Thank you for making my stay so comfortable!nn⭐⭐⭐⭐⭐

Review: All the staffs are friendly and helpful. The room was great, big, clean and the tv channels a lot of selection. nSelection of breakfast also a lot to choose. The food is good and tasty.nCheck-in/out was smooth and fast.nFacilities - swimming pool, gym and message also available.nHighly recommended!!! Looking forward to stay there again...☺️

Positive points: our church is nearby the hotel.nLocation is superb during year-end hoLidaynbreakfast is splendidnchocolate tart taste also not too bad

Review: Nil

Positive points: Location, clean , good service

Review: Awesome

Positive points: Super near the harbour bay ferry terminal. 5 mins walk away. Breakfast was ok, acceptable.

Review: Air con poornExpensive in a country where good hotels cost way cheaper. On top of that no breakfast....so when in Batam..there are other hotels where you can get breakfast and nice room for the same price. I did not check enough as I aas rushing to get a place

Positive points: Very nice hotel god restaurant and nice swimming pool,nice place in harbour bay,staff very friendly Selma in reception and lulu in swiss cafe we love come back again,and hope the new section is redy.

Review: Nice hotel with convenience location

Positive points: Breakfast was good.a lot of varieties and taste was great

Review: Swimming pool could be better n bigger. Toilet bath floor slightly slippery. Overall was good

Positive points: The service offered by the Hotel is really good. Maya texted me a day before arrival to check our requirements which is a lot 2 sets of connecting rooms, all with twin beds. rnShe is there to welcome us at check in and even made dinner reservations for us. rnrnWe have not received this level of service from any other Hotel previously.

Review: Great service. Hotel is under some renovation but only can hear a bit of knocking for a short period. It does not affect my stay there. Will definitely stay here again for my next visit. 24 hours hotel massage available. Alternatively, there’s a massage place just opposite the hotel.

Review: The staffs are all very friendly and helpful, especially Maya whom have prepared a small surprise cake for my parents as we celebrating mother and father day! The room is clean, huge and comfortable. There is spa massage in the hotel which is not bad. Surrounding the hotels got salon, massage and food which is convenient too! Breakfast got varieties and is nice. nnHowever, few suggestions to improve the facility such as the TV in the room which might be too old-fashioned as it cannot connect to phone or online or youtube. And the sauna room a bit exposed as people passing by can look through the small window into the room, which make us a bit uneasy.

Positive points: The staff were very helpful.

Review: I went with my family and had a nice time. Food is good. 5 min walk to ferry. rooms are clean

Positive points: A big spread of local and western breakfasts