Batam City Hotel

Komp. Penuin center Blok OB No 1-7, Nagoya, Batam Island, Indonesia

Nagoya, Batam Island - 1.0 km to center

Batam

Updated on 28/06/2025

Check-in / Check-out

Check-in From 14:00

Check-out Until 12:00

Property Highlights 9 specs

Rooms: 136

Floors: 5

Year built: 2014

City center: 6.8 km

View more +5

To airport: 21 mins

Restaurants: 1

Bars & Lounges: 1

Breakfast fee: 42857 IDR

Parking fee: 0 IDR

Must-see activities in Indonesia

Reviews

Review Score

Has 6873 reviews on Agoda

Cleanliness - 8.8

Facilities - 8.2

Location - 8.1

Service - 7.8

Room Quality - 7.9

10.0 SOUND - JUMA'AT 02-06-2025

Review: The sound of the music beat can be heard at late night

4.0 Should improve the cleanliness like pillows, towel etc. - Kian 19-03-2025

Positive points: Like the location as it was near shopping, massage and temple which I frequent often.

Negative points: Breakfast not so much choices, no egg station, but understand as it is Ramadan.rnrnThe pillow case and towel are not clean!

8.4 Great food n shopping - YOKE 31-05-2025

Review: Near to good food and shopping area

9.0 Best location & value for money! - Aye 10-03-2025

Positive points: Location is the best! Lots of Massage & eateries nearby hotel. Famous K2 Food Court is just 3 mins walk and Grand Batam Mall is 8 mins walk. rnService is also good. We were given a double bed room on 1st floor, we then requested for a higher floor, they gave us a twin bed on a higher floor and later housekeeping join the bed for us. We asked for more pillows at night and they provided at once. rnValue for money.

Negative points: Nothing. If I have to point it, buffet spread could be better with live station for egg.

5.6 Above average - Abu 30-05-2025

Review: Very spacious room

6.0 Above average - j.ack_o 24-02-2025

Positive points: Location and Breakfast is fine.

Negative points: Booked the Hotel with payment on the nearest date but it charged on the same day booking.rnHave requested non-smoking twin bed or twin room on Apr 2024 before check-in on Jun 2024, it was not fulfilled and the Hotel arranged with smoking Queen or King bed room.rnUpon check-in, 1 out of the 3 room is not ready and once enter the other 2 room found out it is double bed then have requested to change and only 1 get to changed with twin bed (the one which is not ready) as it said the Hotel was full.rnOne of the room, is not cold and have requested for other room but the recept said will arrange an engineer to check.rnUpon returned to the room, the aircon straight have no response when try to switch on from the remote control.rnThe recept arranged another room from 2nd floor to 5th floor with twin bed.

5.6 Above average - SinLai 29-05-2025

Review: Not bad.

8.0 Very good - Rusty 10-02-2025

Positive points: Food not so good

Negative points: Make it better

8.0 Clean Room - Vincent 28-05-2025

Review: The Room is clean and cozy too.nHowever, the standard room is a bit small. But overall, it's a nice room to stay in without disturbance too.

3.0 Acceptable - Hong 26-11-2024

Positive points: Location

Negative points: Noisy , room near aircon compressor.

8.0 Very good - Anonymous 28-05-2025

Review: friendly staff and good location

8.0 Acceptable and would revisit again. - STEPHANIE 19-07-2024

Positive points: bed and room was acceptable to our liking. Initially the television was not working and they switch a 1 to 1 which was superb service.

Negative points: breakfast could be better. There seems to be a lack of aircon as it was stuffy and lack of service staff for breakfast. The Refills for breakfast was slow.

8.4 A nice hotel located centrally where there r shopping nice food r available - Steven 27-05-2025

Review: .

8.8 Excellent - Ng 26-05-2025

Review: Room I had stayed, the aircon is not as cooling as I should be. nHow often maintenance is being carry out?

8.0 Very good - Natasia 16-02-2024

Positive points: The location, the place, friendly staff

Negative points: If we book early with the lower price the room that they give also not really at the good one.

9.2 Good location for the price! - Cheng 24-05-2025

Review: Overall a good short stay, everything was okay for the price. Location is very convenient with coffee shop nearby and BCS is just opposite!

6.0 Pleasant with polite and helpful staf upfs. Need maintenance of the shower facilties - Choo 20-01-2024

Positive points: I found the accommodation is at an average standard. The staff are polite and helpful. The reason for the average comments is because of the experience that I encountered in my last stand a couple of months ago. The shower system was not in good working condition. One of the shower sprinklers was not working and another was in really bad condition.

Negative points: The shower facilities.

8.0 Very good - Anonymous 23-05-2025

Review: friendly staff