Sudamala Resort, Sanur
Jl. Sudamala No. 20, Sanur, Bali, Indonesia
Sanur, Bali - 8.7 km to center
Updated on 28/06/2025
Check-in / Check-out
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Must-see activities in Bali
Reviews
Review Score
Has 1365 reviews on Agoda
Cleanliness - 9.2
Facilities - 9.1
Location - 9.0
Service - 8.7
Room Quality - 8.8
Review: Nice Quiet place close to the beach and activities. Great pool area!nStaff were excellent!
Positive points: Quiet, natural setting, peaceful, comfortable place. Very nice, very helpful staff/Balinese people. Excellent breakfast and food options, served by very courteous staff. Convenient storage facility for those having flights well after check out time. Beautiful Balinese massage therapy.
Negative points: None
Review: Stayed here for 4 nights. Within the first 2 hours of checking into my room, I made 3 complaints. Very, very dark room. You can see moldy dots on curtains, ceilings and walls. The worst part was my king bed had multiple shoe prints on the sheet. On both left and right sides of the bed. Housekeeping would've seen the marks but decided to leave them be. Cleanliness was unacceptable. The luggage stand was moldy, and when I moved the bath robes which were hung on the rack at least 8 mosquitoes flew out. They were all hiding in the robes....nnThe manager did eventually change the room for me which was significantly better. But do expect to see ants and spiders crawl around the bedside tables due to lack of cleanliness. Housekeeping definitely needed extra training as common sense was lacking. This hotel is very beautiful on the outside and has very nice decor and art pieces but upon closer look you will see all the flaws. Read all the google reviews and look deeper into the negative ones. You will see repeating patterns which tells me that this hotel does not care much about improving its services and doesn't take customers reviews and complaints seriously. On my last day, i ordered breakfast room service and was charged double the normal price. I had order the same thing just the day prior and was shocked by the price difference. Always check the bill before signing. This was rectified later but one can't help but think just how incompetent this hotel is??? Also, during this trip in bali, i've stayed in 3 other different hotels and villas. By far, the staff at this hotel were the least friendly and polite. Not all, but that was the overall impression. WILL NOT GO BACK. BOOK AT YOUR OWN RISK.
Positive points: It is a very nice hotel. I liked the rooms and rooms doors. It is well decorated creating a nice Bali ambience. Swimming pool is large and comfortable.
Negative points: The gym could have some more heavy weights. They are all a bit light weight for some exercises. The food from the restaurant was fine but since it is a nice place it could be better.
Review: Great breakfast rooms are huge facilities great grounds in resort beautiful highly recommend
Positive points: Everything. Beautiful boutique hotel in great location with wonderful staff.
Review: We had a wonderful time at Sudamala Resort and can recommend it to everybody!!!
Positive points: We have stayed a few times and always recommended the Sanur Sudamala to our friends and family when visiting Bali. nnThe hotel is beautiful, amazing art and a beautiful garden and pool.
Negative points: The resort is excellent.
Review: Very delightful, thoughtful of staff nGreat ambiance
Positive points: Excellent hotel. Room on ground floor very comfortable and spacious. Staff are terrific. Highly recommend.
Negative points: Nothing
Review: Real value for money, 34 rooms in total, ample activities and food. Short walk to the beach for sun and surf. nVietnamese, Korean, Japanese, Western cuisine all available other than local fare. nStaff extremely hospitalable. nReally relaxing trip
Positive points: The facilities were great and the staff was wonderful.
Negative points: Nothing
Review: Lovely space and rooms. The towels could be newer. Strange aircon in rooms as huge roof cavity. Would def recommend. Great pool and beach side too
Positive points: It’s very comfortable and really quite luxurious for the reasonable rate. The pool is the perfect temperature and is beautiful to swim in. The staff is exceptional and I felt so welcome. the restaurant was also great. I will definitely return!
Negative points: I’m perfectly happy with the property.
Review: We loved it time at Sudamala. The staff were so helpful and caring - the made it stay extra special. The garden room was spacious and well appointed. We're sad to have checked out but think we'll be back! Thank you to all the staff at Sudamala for a special time there.
Positive points: Very cultured, clean. They provide free bike. Near to beach, there is cheap and fast laundry kios in front of hotels which is a plusess. In the morning feels like livin in a village.
Negative points: No smart TV, TV quite small, my parents room (garden one) was bit damp and dark. Need bit more lights, other that these are excellent.
Review: My new favourite hotel. And Sanur is much better than it was. Close to the beach but avoids the touristy feel of beachfront properties. Large luxurious rooms. Beautiful grounds. Lovely staff.
Positive points: Sudamala is a gem of a small resort in Sanur. I have stayed here several times and the staff is incredibly friendly!
Negative points: enjoy everything about the property. it is a smaller property so does not have all the amenities of a large resort, but the price reflects that and as a result is a great value
Review: Beautiful hotel! nA few minutes walk from the beach in an area with lots of places to eat, massage options etc.nAres restaurant for breakfast is a beautiful setting with a good choice of options.nThe Spa is obviously pricier than places outside the hotel but still a lot cheaper for the equivalent in Australia and the setting and attention to detail are great.nnWould be happy to stay here again.n
Positive points: We have stayed there on several occasions and the staff are amazing and the location is good for us
Negative points: It's beautiful, the pool area is lovely
Amenities & Facilities
Amenities
- Smoking area
- Laundry service
- Cashless payment service
- Daily housekeeping
- Free bottled water
- Non-smoking rooms
- 24-hour check-in
- Dry cleaning
- Cable/satellite TV
- Safe
- Meeting/banquet facilities
- Currency exchange
- 24-hour front desk
- Luggage storage
- Library
Entertainment
- Swimming pool
- Outdoor pool
- Indoor pool
- Fitness center
- Spa/Sauna
- Spa
- Massage
- Yoga room
Languages Spoken
- English
- Indonesian
Internet Access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
- Free Wi-Fi
- Internet
- Internet service
Transportation
- On-site parking
- Taxi service
- Airport shuttle
- Free parking
- Bicycle rental
- Car rental
Food & Dining
- Bar
- Coffee shop
- Restaurant
- Kids' meals
- Poolside bar
- Outdoor cooking facilities
- A la carte breakfast
- Buffet breakfast